MSY will be closed tomorrow for Mardi Gras 02.17.26. We will be open with normal operations on Wednesday 02.18.26. Reach out if you have any questions.
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Due to inclement weather in the area, we are operating limited PU&D services in GRR & MSP. Impact is expected through Tuesday, December 30. If you have any questions or need help, feel free to contact our team at custserv@forwardair.com or (800) 726-6654.
"},"ctaText":null,"ctaLink":{"url":null}}},{"_previewable":"aGL5qBkAAEUAwO74","prismicId":"aGL5qBkAAEUAwO74","data":{"associations":[{"association":{"url":"/"}},{"association":{"url":"/service-map"}}],"effectiveDate":"2025-10-08T11:00:00+0000","expirationDate":"2025-10-15T03:59:00+0000","iconBrandfolder":null,"headline":{"text":""},"content":{"html":"Our Canada facilities will be closed on Monday, October 13 in observance of Canadian Thanksgiving
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"},"ctaText":"For our Christmas and NYD 2026 schedule, please click here:","ctaLink":{"url":"https://forwardair.cdn.prismic.io/forwardair/aUHSD3NYClf9oTZr_2025Christmas2026NYDServiceSchedule.pdf"}}},{"_previewable":"aMG8FxoAAEMAuZYd","prismicId":"aMG8FxoAAEMAuZYd","data":{"associations":[{"association":{"url":"/"}},{"association":{"url":"/service-map"}}],"effectiveDate":"2025-09-16T05:00:00+0000","expirationDate":"2025-10-01T04:50:00+0000","iconBrandfolder":null,"headline":{"text":"New Customer Service Hours"},"content":{"html":"Customer Service is now available Monday – Friday, 7:00 am – 8:00 pm Eastern.
"},"ctaText":null,"ctaLink":{"url":null}}},{"_previewable":"aMG6uhoAAEwAuZQy","prismicId":"aMG6uhoAAEwAuZQy","data":{"associations":[{"association":{"url":"/"}},{"association":{"url":"/service-map"}}],"effectiveDate":"2025-09-10T18:30:00+0000","expirationDate":"2025-09-16T04:50:00+0000","iconBrandfolder":null,"headline":{"text":"New Customer Service Hours"},"content":{"html":"Beginning Monday, September 15, our Customer Service team will be available Monday – Friday, 7:00am – 8:00 pm Eastern.
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Due to local construction, operational delays are possible in AMA through the end of September.
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"},"ctaText":"Click Here","ctaLink":{"url":"https://forwardair.cdn.prismic.io/forwardair/aFlcdnfc4bHWinnA_IndependenceDay2025ServiceSchedule_final.pdf"}}},{"_previewable":"ZvcL5hoAAEIA6pUv","prismicId":"ZvcL5hoAAEIA6pUv","data":{"associations":[{"association":{"url":"/"}},{"association":{"url":"/service-map"}}],"effectiveDate":"2025-01-01T13:00:00+0000","expirationDate":"2025-01-04T01:00:00+0000","iconBrandfolder":null,"headline":{"text":"Customer Service alert:"},"content":{"html":"Our National Customer Service Department is experiencing higher than normal volumes leading to delays. Please review our website for tracking updates on general status requests, along with the posted New Year’s holiday schedule to assist with inquiries
"},"ctaText":null,"ctaLink":{"url":null}}},{"_previewable":"Zr4OxBcAAC4A-WKA","prismicId":"Zr4OxBcAAC4A-WKA","data":{"associations":[{"association":{"url":"/"}},{"association":{"url":"/service-map"}}],"effectiveDate":"2024-09-25T12:00:00+0000","expirationDate":"2024-11-01T04:59:00+0000","iconBrandfolder":null,"headline":{"text":"Premier 2.0"},"content":{"html":"Premier 2.0 is now live! Learn more about the new features today! https://www.forwardair.com/premier-20
"},"ctaText":null,"ctaLink":{"url":null}}},{"_previewable":"Zvgn0RoAAEIA7CTe","prismicId":"Zvgn0RoAAEIA7CTe","data":{"associations":[{"association":{"url":"/"}},{"association":{"url":"/service-map"}},{"association":{"url":null}}],"effectiveDate":"2024-09-27T15:59:00+0000","expirationDate":"2024-10-03T03:59:00+0000","iconBrandfolder":null,"headline":{"text":"Customer Service Alert: Hurricane Helene"},"content":{"html":"Due to the impact of Hurricane Helene, our National Customer Service phone systems are currently down. We apologize for the inconvenience. We are offering updates and tracking via our website and via Premier. If additional assistance is needed, please email us at custserv@forwardair.com. Thank you for your patience and understanding during this time.
"},"ctaText":null,"ctaLink":{"url":null}}},{"_previewable":"Zu2LtRkAAEsAhlQQ","prismicId":"Zu2LtRkAAEsAhlQQ","data":{"associations":[{"association":{"url":"/premier-20"}}],"effectiveDate":"2024-09-25T12:00:00+0000","expirationDate":"2024-11-01T04:59:00+0000","iconBrandfolder":null,"headline":{"text":"Premier 2.0"},"content":{"html":"Looking to sign up? Let’s get you started. Reach out to your sales representative for assistance or email us at premieradmin@forwardair.com.
"},"ctaText":null,"ctaLink":{"url":null}}},{"_previewable":"ZnwHsxIAACgAHQyS","prismicId":"ZnwHsxIAACgAHQyS","data":{"associations":[{"association":{"url":"/"}},{"association":{"url":"/service-map"}}],"effectiveDate":"2024-06-25T04:00:00+0000","expirationDate":"2024-07-06T04:00:00+0000","iconBrandfolder":null,"headline":{"text":"Independence Day service schedule"},"content":{"html":"Please click here to view our holiday service schedule page.
"},"ctaText":null,"ctaLink":{"url":null}}},{"_previewable":"ZqFWyxEAACwA8Eqb","prismicId":"ZqFWyxEAACwA8Eqb","data":{"associations":[{"association":{"url":"/"}}],"effectiveDate":"2024-08-05T16:00:00+0000","expirationDate":"2024-08-15T04:00:00+0000","iconBrandfolder":null,"headline":{"text":"LAX Relocation"},"content":{"html":"The Forward Air Los Angeles-Carson, CA facility will move on August 10, 2024, from its current facility at 18055 Harmon Avenue, Carson, CA 90746, to 2501 West Rosecrans Avenue, Compton, CA 90059. Outbound operations at the current facility will cease on August 9, and inbound operations at the new facility will begin on August 11.
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"},"ctaText":"Click here to see the report.","ctaLink":{"url":"https://fwrd.solutions/2023_esg_report"}}}]}}}