{"data":{"allPrismicJob":{"nodes":[{"_previewable":"ZA8vjBEAACsA1Myl","prismicId":"ZA8vjBEAACsA1Myl","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36623","Title":"Terminal Manager","ShortDescriptionStr":"Forward Air, Inc. is seeking a capable and career-oriented Terminal Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feed-back, and provide disciplinary recommendations when necessary.","ExternalDescriptionStr":"<p><strong>Position: Terminal Manager<br/> <br/> Job Description:</strong><br/> <br/> Forward Air, Inc.&nbsp;is seeking a capable and career-oriented&nbsp;Terminal Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feed-back, and provide disciplinary recommendations when necessary<strong>. </strong></p> \n<p><strong>Core Responsibilities &amp; Duties:</strong></p> \n<ul> \n <li>Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations</li> \n <li>Guarantee audit compliance within all areas of the operation</li> \n <li>Review terminal operating reports and adjust labor schedules for increased efficiencies</li> \n <li>Create onboarding strategies for hiring, training and overall employee retention</li> \n <li>Focus on employee development: organic growth through cross-training</li> \n <li>Ensure accurate daily asset reporting: Trailers, Forklifts, TAP Scanners, Load Bars and Containers</li> \n <li>Manage and react to day-to-day operational requirements in a professional and timely manner</li> \n <li>Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers</li> \n <li>Assign job tasks to workers according to unloading and loading schedules</li> \n <li>Ensure appropriate load plans and proper load balance to ensure safe vehicle operation</li> \n <li>Coordinate work assignments, monitor performance, and provide training on relevant job duties</li> \n <li>Provide a clean, safe working environment for all personnel and visiting customers</li> \n <li>Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Qualifications:</strong></p> \n<ul> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Ability to drive performance of direct reports and lead a team in a lean manufacturing environment</li> \n <li>Understand P&amp;L statements and analyze areas for production improvement.</li> \n <li>Must be willing to work various shifts and days per week.</li> \n <li>International/Import experience is a plus</li> \n <li>Minimum 3 years management experience</li> \n <li>Degree preferred</li> \n <li>Transportation experience preferred</li> \n <li>Demonstrated operational management experience of minimum 15 person unit or larger required</li> \n <li>Knowledge of proper freight handling techniques</li> \n <li>Knowledge of Hazardous Materials handling</li> \n <li>Ability to communicate effectively with all levels of operations</li> \n <li>Must be flexible to work weekends and nights</li> \n <li>Forklift and general freight handling experience</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>General computer skills - Microsoft Office, Outlook, AS400</li> \n <li>Excellent communication and problem solving skills</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-10T13:02:10+00:00","PrimaryLocation":"Cedar Rapids, IA, United States","geoLocation":{"lat":41.93826,"lng":-91.69063}}}},{"_previewable":"ZA8r3BEAACoA1MZC","prismicId":"ZA8r3BEAACoA1MZC","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36637","Title":"Location Manager","ShortDescriptionStr":"The Location Manager is a critical leader at the market.  The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.  Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities. ","ExternalDescriptionStr":"<div> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Position: Location Manager</strong></p> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Job Description:</strong><span>&nbsp;</span></p> \n</div> \n<div> \n <p style=\"margin-left:0px; margin-right:0px\"><span>The Location Manager is a critical leader at the market.&nbsp; The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.&nbsp; Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span><span>&nbsp;</span></p> \n</div> \n<div> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Core Responsibilities &amp; Duties:</strong><span>&nbsp;</span></p> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <ul> \n   <li><span>Focus on relationship with client in order to gain 100% of appliance delivery business</span><span>&nbsp;</span></li> \n   <li><span>Focus on Independent Contractor Partnerships (Profitability &amp; Compliance)</span><span>&nbsp;</span></li> \n   <li><span><span>Achieve goals set forth by the client &amp;&nbsp;</span><span>Forward Final Mile&nbsp;</span></span><span>&nbsp;</span></li> \n   <li><span>Develop and hold your staff accountable (if applicable)</span><span>&nbsp;</span></li> \n   <li><span>Continuously recruit and retain Independent Contractors</span><span>&nbsp;</span></li> \n   <li><span>Manage claims and their processes (with FOC assistance)</span><span>&nbsp;</span></li> \n   <li><span><span>P&amp;L Management (</span><span>Controllables</span><span>)&nbsp;&nbsp;</span></span><span>&nbsp;</span></li> \n  </ul> \n </div> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <ul> \n   <li> \n    <ul> \n     <li><span>Delivery Expense (Minimums / effective routing, support expense)</span></li> \n     <li><span>Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)</span><span>&nbsp;</span></li> \n     <li><span>Warehouse Expense (Contracted Labor, Inventory variances)</span><span>&nbsp;</span></li> \n     <li><span>Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel &amp; Meals)</span><span>&nbsp;</span></li> \n     <li><span>Achieve Location Margin goals</span><span>&nbsp;</span></li> \n     <li><span>Rental car vs mileage reimbursement</span><span>&nbsp;</span><br/> &nbsp;</li> \n    </ul> </li> \n   <li><span>Communicate effectively with the DIA, DIM and client staff</span><span>&nbsp;</span></li> \n   <li><span>Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)</span><span>&nbsp;</span></li> \n   <li><span>Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)</span><span>&nbsp;</span></li> \n   <li><span>Showroom visits as needed in order to build/maintain relationship with client</span><span>&nbsp;</span></li> \n   <li><span>Maintain tote inventory and hold BP’s accountable (trade stock)</span><span>&nbsp;</span></li> \n   <li><span>Enforce and adhere to company policies and procedures.</span><span>&nbsp;</span></li> \n   <li><span>Responsible for loadout / warehouse oversight of QC with getting teams off dock</span><span>&nbsp;</span></li> \n   <li><span>Actively route monitor teams from the road (see SOP for details)</span><span>&nbsp;</span></li> \n   <li><span>Travel must be pre-approved by the Area Manager and submitted through Jack Annett.&nbsp; Expenses must be within budget.</span><span>&nbsp;</span></li> \n   <li><span>Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)</span><span>&nbsp;</span></li> \n   <li><span>Hold BP meetings as needed to review claims, settlements, compliance, etc.</span><span>&nbsp;</span></li> \n   <li><span>Participate in Client and internal conference calls</span><span>&nbsp;</span></li> \n   <li><span>Provide Weekly updates on your locations as dictated by Area Manager. Weekly recap should include:</span><span>&nbsp;</span> \n    <ul> \n     <li><span>Your schedule for the week</span><span>&nbsp;</span></li> \n     <li><span>Summarized update of location(s)</span><span>&nbsp;</span></li> \n     <li><span>Standup recap</span><span>&nbsp;</span></li> \n     <li><span>Ride behind recap</span><span>&nbsp;</span></li> \n     <li><span>Aging invoices update (if applicable)</span><span>&nbsp;</span></li> \n     <li><span><span>Current # of trucks ran in location vs. # of&nbsp;</span><span>FFM</span><span>&nbsp;trucks ran</span></span><span>&nbsp;</span></li> \n    </ul> </li> \n   <li><span>Other duties as assigned</span></li> \n  </ul> \n </div> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <p style=\"margin-left:0px; margin-right:0px\"><strong>Forward Air is an Equal Opportunity employer.</strong><span>&nbsp;</span></p> \n </div> \n</div>","ExternalPostedStartDate":"2023-03-10T17:28:14+00:00","PrimaryLocation":"Tampa, FL, United States","geoLocation":{"lat":28.00923,"lng":-82.55141}}}},{"_previewable":"ZBBsZREAACgA1rJr","prismicId":"ZBBsZREAACgA1rJr","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36581","Title":"Cargo Handler - Full Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-09T18:30:00+00:00","PrimaryLocation":"Harrisburg, PA, United States","geoLocation":{"lat":40.31352,"lng":-76.87407}}}},{"_previewable":"ZBGzuhEAAC0A2LQh","prismicId":"ZBGzuhEAAC0A2LQh","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36649","Title":"Vice President, Strategic Accounts","ShortDescriptionStr":"The Vice President, Strategic Accounts will be responsible for the generation of new business by identifying, qualifying, and advancing opportunities with current and new strategic customers. This role will focus on the leadership of a professional sales organization that is exclusively focused on the procurement of new business in existing and most notably new verticals within our strategic customers.  The role requires developing a solution for strategic customers to invest in long term and will require a player-coach role throughout the build-out process. You will work with Operations, Customer service and Pricing departments to create a best in class product.  ","ExternalDescriptionStr":"<p><span><span><span><span><strong><span>Position: Vice President, Strategic Accounts</span></strong></span></span></span></span></p> \n<p><span><span><span><span><strong><span>Job Description</span></strong></span></span></span></span></p> \n<p><span><span><span><span><span><span>The Vice President, Strategic Accounts will be responsible for the generation of new business by identifying, qualifying, and advancing opportunities with current and new strategic customers. This role will focus on the leadership of a professional sales organization that is exclusively focused on the procurement of new business in existing and most notably new verticals within our strategic customers.&nbsp; The role requires developing a solution for strategic customers to invest in long term and will require a player-coach role throughout the build-out process. You will work with Operations, Customer service and Pricing departments to create a best in class product. &nbsp;In collaboration with the Senior leadership team, this individual will develop and implement key growth strategies and action plans to drive revenue and profitability performance with strategic customers. Further, will collaborate with LTL Product managers to build a support model exclusive to strategic customers. Must illustrate proven abilities to create and coordinate a sophisticated program for customers to invest in and sales managers to sell. Also responsible for Coaching, developing, and supporting the sales team to achieve individual and team goals while contributing to the development and training of individuals in their respective Sales Job family. </span></span></span></span></span></span></p> \n<p><span><span><span><span><strong><span>Core Responsibilities &amp; Duties:</span></strong></span></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span>Design and implement strategic sales plan in collaboration with senior Leadership to drive new and existing customer sales growth and profitability goals.</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Achieve and exceed revenue targets by building a strategic program that will drive immediate support and investment</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>This role must have a wholesome understanding of go-to-market strategies to attract direct shippers via strategic channels.</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Oversee a leadership team of sales professionals that are focused on closing new accounts within existing and newly found verticals in our LTL division, including the cross-selling of other modes Truckload, Drayage and Final Mile.</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Accountable for overall sales organization performance, the profitable achievement of sales organization goals, and for aligning sales objectives to business and enterprise sales objectives</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Develop and maintain a strong leadership team that will achieve results</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Adjusts the overall sales strategy and forecast in response to market and internal trends</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Collaborates frequently with operations, product management and pricing.</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Establish and maintain relationships with industry influencers and key strategic partners</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Lead a high performing team by holding leaders accountable for results</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Identify opportunities and gaps in Forward’s product offerings as relevant to “what must be true” to land large accounts</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Leverage Salesforce to enable your success</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Maintain an ongoing relationship with prospective clients continuously assessing and communicating how Forward can meet their needs</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Coordinate with internal teams and the customer to implement the customer's solution</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Perform various activities related to Opportunity Management and monitoring the health of the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, watching for additional opportunities, contract and pay terms review to ensure adherence to agreement</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Requires ability to travel to customer sites to meet customer needs</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Other duties as assigned</span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><span><strong><span>Qualifications:</span></strong></span></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span>Must possess a valid driver's license</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Must have 3+ years of experience selling DIRECTLY to shippers, with a preference of experience working with shippers with a need for premium and/or expedited service.</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Ability and willingness to seek out work and the drive to accomplish goals</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Ability to develop sales plans that are future-oriented, support business strategy and reflect understanding of emerging, as well as existing, opportunities and markets</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Demonstrated ability to manage internal relationships and external partnerships</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Experience translating data into meaningful insights to close business and build credibility</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Proficiency with Microsoft applications and programs</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>10 years of experience in the sales of transportation and distribution systems, and a general understanding of LTL, Truckload, rail, intermodal, highway operations, last mile, contract logistics and supply chain processes</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Experience in logistics sales and sales management, preferably sustaining and growing a portfolio of transportation products of at least $25 million per year</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Well-developed interpersonal skills, with the ability to motivate fellow team members and work in a collaborative fashion with the highest integrity</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Ability to always be a highly professional representative of the company, including protecting company confidentiality around current and future business strategies</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Expert-level analytical, organizational and communication skills</span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><span><strong><span>Skills:</span></strong></span></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span>The ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Must have the ability to work in a fast-paced environment</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Strong verbal and written communication skills</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Innate ability to solve difficult problems</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Work under high pressure - stressful situations</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Must have advanced computer skills</span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><span><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></span></span></span></span></p>","ExternalPostedStartDate":"2023-03-14T12:38:38+00:00","PrimaryLocation":"Dallas, TX, United States","geoLocation":{"lat":32.92713,"lng":-96.96556}}}},{"_previewable":"ZBGzOBEAACkA2LMx","prismicId":"ZBGzOBEAACkA2LMx","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36653","Title":"Terminal Manager","ShortDescriptionStr":"Forward Air, Inc. is seeking a capable and career-oriented Terminal Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feed-back, and provide disciplinary recommendations when necessary.","ExternalDescriptionStr":"<p><strong>Position: Terminal Manager<br/> <br/> Job Description:</strong><br/> <br/> Forward Air, Inc.&nbsp;is seeking a capable and career-oriented&nbsp;Terminal Manager to lead our fast-paced shipping/dock operation. The ideal candidate will supervise and coordinate all activities of dockworkers and other support personnel. He/she will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, he/she will provide dockworker training, performance feed-back, and provide disciplinary recommendations when necessary<strong>. </strong></p> \n<p><strong>Core Responsibilities &amp; Duties:</strong></p> \n<ul> \n <li>Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations</li> \n <li>Guarantee audit compliance within all areas of the operation</li> \n <li>Review terminal operating reports and adjust labor schedules for increased efficiencies</li> \n <li>Create onboarding strategies for hiring, training and overall employee retention</li> \n <li>Focus on employee development: organic growth through cross-training</li> \n <li>Ensure accurate daily asset reporting: Trailers, Forklifts, TAP Scanners, Load Bars and Containers</li> \n <li>Manage and react to day-to-day operational requirements in a professional and timely manner</li> \n <li>Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers</li> \n <li>Assign job tasks to workers according to unloading and loading schedules</li> \n <li>Ensure appropriate load plans and proper load balance to ensure safe vehicle operation</li> \n <li>Coordinate work assignments, monitor performance, and provide training on relevant job duties</li> \n <li>Provide a clean, safe working environment for all personnel and visiting customers</li> \n <li>Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Qualifications:</strong></p> \n<ul> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Ability to drive performance of direct reports and lead a team in a lean manufacturing environment</li> \n <li>Understand P&amp;L statements and analyze areas for production improvement.</li> \n <li>Must be willing to work various shifts and days per week.</li> \n <li>International/Import experience is a plus</li> \n <li>Minimum 3 years management experience</li> \n <li>Degree preferred</li> \n <li>Transportation experience preferred</li> \n <li>Demonstrated operational management experience of minimum 15 person unit or larger required</li> \n <li>Knowledge of proper freight handling techniques</li> \n <li>Knowledge of Hazardous Materials handling</li> \n <li>Ability to communicate effectively with all levels of operations</li> \n <li>Must be flexible to work weekends and nights</li> \n <li>Forklift and general freight handling experience</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>General computer skills - Microsoft Office, Outlook, AS400</li> \n <li>Excellent communication and problem solving skills</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-14T17:19:06+00:00","PrimaryLocation":"Laredo, TX, United States","geoLocation":{"lat":27.59468,"lng":-99.45719}}}},{"_previewable":"ZBBp8xEAACoA1q5i","prismicId":"ZBBp8xEAACoA1q5i","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36632","Title":"Dock Supervisor","ShortDescriptionStr":"Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide pl","ExternalDescriptionStr":"<p><b>Position: Dock Supervisor</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus.</p> \n<p><b>Core Responsibilities &amp; Duties:</b></p> \n<ul> \n <li>Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations</li> \n <li>Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers</li> \n <li>Assign job tasks to workers according to unloading and loading schedules</li> \n <li>Provide guidance to subordinates on goals and objectives on a weekly basis</li> \n <li>Field customer calls on service issues, special service request, rates and new accounts</li> \n <li>Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies</li> \n <li>Execute appropriate load plans and proper load balance to ensure safe vehicle operation</li> \n <li>Coordinate work assignments, monitor performance, and provide training on relevant job duties</li> \n <li>Maintain facility appearance, condition and security</li> \n <li>Maintain record of those responsible for trailer seal verifications</li> \n <li>Perform security checks when facility is dark or during Holiday breaks</li> \n <li>Perform facility inspections</li> \n <li>Assist in the loading and unloading of trailers</li> \n <li>Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation</li> \n <li>Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Qualifications:</b></p> \n<ul> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Ability to drive performance of direct reports and lead a team in a lean manufacturing environment</li> \n <li>Prior air freight experience is required</li> \n <li>International/Import experience is a plus</li> \n <li>Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment</li> \n <li>Must possess demonstrated leadership ability</li> \n <li>Knowledge of proper freight handling techniques</li> \n <li>Knowledge of Hazardous Materials handling</li> \n <li>Ability to communicate effectively with all levels of operations</li> \n <li>Must be flexible to work weekends and nights</li> \n <li>Forklift and general freight handling experience</li> \n</ul> \n<p><b>Skills:</b></p> \n<ul> \n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>General computer skills - Microsoft Office, Outlook, AS400</li> \n <li>Excellent communication and problem solving skills</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-13T17:18:37+00:00","PrimaryLocation":"Jacksonville, FL, United States","geoLocation":{"lat":30.45735,"lng":-81.65876}}}},{"_previewable":"ZA82XxEAACsA1Ng8","prismicId":"ZA82XxEAACsA1Ng8","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36626","Title":"Intermodal Dispatcher","ShortDescriptionStr":"The Intermodal Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.","ExternalDescriptionStr":"<p><strong>Position:&nbsp;Intermodal&nbsp;Dispatcher</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Intermodal Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.</p> \n<p><strong>Core Duties &amp; Responsibilities:</strong></p> \n<ul> \n <li>Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments</li> \n <li>Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail</li> \n <li>Develop a strong relationship with Independent Contractors within assigned fleet</li> \n <li>Offer exceptional support to drivers to ensure that their professional needs are being met</li> \n <li>Monitor shipments throughout transit in order to effectively meet delivery schedules</li> \n <li>Respond to customers efficiently, thoroughly, and professionally</li> \n <li>Manage customer and driver expectations to align with operational capabilities</li> \n <li>Monitor performance and available hours of Fleet Drivers</li> \n <li>Work cooperatively with customer service/sales to provide solutions for customers’ needs and resolve issues</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Requirements:</strong></p> \n<ul> \n <li>Self-motivated problem-solver with strong desire to meet customer needs</li> \n <li>Strong verbal and written communication skills</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</li> \n <li>Must be willing to work a flexible schedule</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>Experience with AS400 operating systems is a plus</li> \n <li>Transportation industry knowledge and experience is a plus</li> \n <li>Prior dispatch/load planning experience is a plus</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-09T13:34:39+00:00","PrimaryLocation":"Charleston, SC, United States","geoLocation":{"lat":32.89316,"lng":-80.06112}}}},{"_previewable":"ZA8-9hEAACgA1Oap","prismicId":"ZA8-9hEAACgA1Oap","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36590","Title":"Cargo Handler","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler&nbsp;</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-08T13:42:07+00:00","PrimaryLocation":"Las Vegas, NV, United States","geoLocation":{"lat":36.08619,"lng":-115.09113}}}},{"_previewable":"ZBGzChEAAC8A2LLe","prismicId":"ZBGzChEAAC8A2LLe","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36103","Title":"Location Supervisor","ShortDescriptionStr":"Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Location Supervisor</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p><span>Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Manager in training to become Location Manager</span></li> \n <li><span>Delivery and route management</span></li> \n <li><span>Assist in recruiting / retention of contractors</span></li> \n <li><span>Engagement and positive culture</span></li> \n <li><span>Work directly with the Client and Location Manager</span></li> \n <li><span>Adhere and enforce all operational policies</span></li> \n <li><span>Warehouse Operations (in certain locations)</span></li> \n <li><span>Maintain a clean and safe working environment</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Qualifications:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Bachelor's degree or equivalent work experience</span></li> \n <li><span>Prior experience in management and/or logistics</span></li> \n <li><span>Excellent communication skills both written and verbal</span></li> \n <li><span>Strong leadership and planning ability</span></li> \n <li><span>Must possess strong interpersonal skills</span></li> \n <li><span>Must have the ability to prioritize work load and manage time</span></li> \n <li><span>Identifies and resolves problems. Demonstrates attention to detail</span></li> \n <li><span>Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions</span></li> \n <li><span>Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization</span></li> \n <li><span>Provides timely and professional support to all internal/external customers and vendors</span></li> \n <li><span>Effective organization and leadership skills</span></li> \n <li><span>Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees</span></li> \n <li><span>General computer skills - Microsoft Office, Outlook, AS400&nbsp;</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-03-14T19:05:41+00:00","PrimaryLocation":"Greenville, SC, United States","geoLocation":{"lat":34.81857,"lng":-82.33361}}}},{"_previewable":"ZA8-oREAAC4A1OYn","prismicId":"ZA8-oREAAC4A1OYn","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36625","Title":"Cargo Handler - Full Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><b>Position: Cargo Handler&nbsp;</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><b>Core Responsibilities &amp; Duties</b><b>:</b></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Job Requirements &amp; </b><b>Qualifications:</b></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-08T17:19:09+00:00","PrimaryLocation":"Eagan, MN, United States","geoLocation":{"lat":44.84653,"lng":-93.15218}}}},{"_previewable":"ZA9BZREAAC4A1Ori","prismicId":"ZA9BZREAAC4A1Ori","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Third Shift","careersJob":{"Id":"36609","Title":"Cargo Handler-3rd Shift","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler&nbsp;</strong></p> \n<p><strong>Schedule:&nbsp; Full Time</strong></p> \n<p><strong>work Hours SMTTHF 8PM- 4:30AM</strong></p> \n<p><strong>Compensation:&nbsp; Starting at $20.00/Hour</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-08T13:11:18+00:00","PrimaryLocation":"Union City, CA, United States","geoLocation":{"lat":37.58998,"lng":-122.05098}}}},{"_previewable":"ZA898BEAACsA1OUF","prismicId":"ZA898BEAACsA1OUF","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36624","Title":"Cargo Handler - Full Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-04-13T16:00:37+00:00","PrimaryLocation":"Folcroft, PA, United States","geoLocation":{"lat":39.89526,"lng":-75.27941}}}},{"_previewable":"ZA8szhEAACgA1MfK","prismicId":"ZA8szhEAACgA1MfK","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36615","Title":"Customer Service Representative - Full Time","ShortDescriptionStr":"The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><span><span><b>Position:</b>&nbsp;</span></span><b><span>Customer Service Representative</span></b></p> \n<p>&nbsp;</p> \n<p><b><span>Job Description:</span></b></p> \n<p>&nbsp;</p> \n<p><span>The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication.</span></p> \n<p>&nbsp;</p> \n<p><b><span>Core Duties &amp; Responsibilities:</span></b></p> \n<ul style=\"margin-left:0pt; margin-right:0pt\"> \n <li><span>Answer incoming customer calls and provide detail information</span></li> \n <li><span>Notify customers daily of freight availability</span></li> \n <li><span>Data entry (domestic and international bills)</span></li> \n <li><span>Maintain a driver sign in log</span></li> \n <li><span>Maintain a cash log file</span></li> \n <li><span>Maintain files in order and as outlined in the operations procedures and policy manual</span></li> \n <li><span>Perform daily audits on all outbound shipments</span></li> \n <li><span>Arrive inbound manifest and close out outbound manifest in the AS400</span></li> \n <li><span>Consistently monitor e-mail request and provide detail information in a timely fashion</span></li> \n <li><span>Regular and dependable attendance</span></li> \n <li><span>Prepare in-bond documentation (Smaller stations only)</span></li> \n <li><span>Acceptance of “containers” and proper documentation (Smaller stations only)</span></li> \n <li><span>Office cleanliness: vacuum and trash empty (Smaller stations only)</span></li> \n <li><span>Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only)</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><b><span>Requirements:</span></b></p> \n<ul> \n <li>Demonstrated ability to carry out assignments to their completion and meet deadlines</li> \n <li>Ability to establish and maintain effective working relationships with employees and managers</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast-paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.</li> \n <li>Ability to perform general administrative duties; file, perform data entry, photocopies, etc.&nbsp;</li> \n <li>Ability to handle heavy workload and work well under pressure</li> \n <li>Understanding of industry documents (bill of lading, master air waybills, TSA&nbsp;forms, etc.)</li> \n <li>High school diploma or GED equivalent</li> \n <li>Must be able to pass basic hazardous materials training</li> \n</ul> \n<ul style=\"margin-left:0pt; margin-right:0pt\"> \n</ul> \n<p><b><span>Skills:</span></b></p> \n<ul style=\"margin-left:0pt; margin-right:0pt\"> \n <li><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></li> \n <li><span>Must have the ability to work in a <span>fast-paced</span>&nbsp;environment</span></li> \n <li><span>Strong verbal and written communication skills</span></li> \n <li><span>Experience with AS400 operating systems is a plus</span></li> \n <li><span>Transportation industry knowledge and experience is a plus</span></li> \n <li><span>Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.</span></li> \n</ul> \n<p><b><span>Forward Air is an Equal Opportunity employer.</span></b></p>","ExternalPostedStartDate":"2023-03-10T15:35:36+00:00","PrimaryLocation":"Harrisburg, PA, United States","geoLocation":{"lat":40.31352,"lng":-76.87407}}}},{"_previewable":"ZA89PREAACoA1OPW","prismicId":"ZA89PREAACoA1OPW","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36614","Title":"Location Manager","ShortDescriptionStr":"The Location Manager is a critical leader at the market.  The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.  Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities. ","ExternalDescriptionStr":"<div> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Position: Location Manager</strong></p> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Job Description:</strong><span>&nbsp;</span></p> \n</div> \n<div> \n <p style=\"margin-left:0px; margin-right:0px\"><span>The Location Manager is a critical leader at the market.&nbsp; The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.&nbsp; Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span><span>&nbsp;</span></p> \n</div> \n<div> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Core Responsibilities &amp; Duties:</strong><span>&nbsp;</span></p> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <ul> \n   <li><span>Focus on relationship with client in order to gain 100% of appliance delivery business</span><span>&nbsp;</span></li> \n   <li><span>Focus on Independent Contractor Partnerships (Profitability &amp; Compliance)</span><span>&nbsp;</span></li> \n   <li><span><span>Achieve goals set forth by the client &amp;&nbsp;</span><span>Forward Final Mile&nbsp;</span></span><span>&nbsp;</span></li> \n   <li><span>Develop and hold your staff accountable (if applicable)</span><span>&nbsp;</span></li> \n   <li><span>Continuously recruit and retain Independent Contractors</span><span>&nbsp;</span></li> \n   <li><span>Manage claims and their processes (with FOC assistance)</span><span>&nbsp;</span></li> \n   <li><span><span>P&amp;L Management (</span><span>Controllables</span><span>)&nbsp;&nbsp;</span></span><span>&nbsp;</span></li> \n  </ul> \n </div> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <ul> \n   <li> \n    <ul> \n     <li><span>Delivery Expense (Minimums / effective routing, support expense)</span></li> \n     <li><span>Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)</span><span>&nbsp;</span></li> \n     <li><span>Warehouse Expense (Contracted Labor, Inventory variances)</span><span>&nbsp;</span></li> \n     <li><span>Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel &amp; Meals)</span><span>&nbsp;</span></li> \n     <li><span>Achieve Location Margin goals</span><span>&nbsp;</span></li> \n     <li><span>Rental car vs mileage reimbursement</span><span>&nbsp;</span><br/> &nbsp;</li> \n    </ul> </li> \n   <li><span>Communicate effectively with the DIA, DIM and client staff</span><span>&nbsp;</span></li> \n   <li><span>Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)</span><span>&nbsp;</span></li> \n   <li><span>Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)</span><span>&nbsp;</span></li> \n   <li><span>Showroom visits as needed in order to build/maintain relationship with client</span><span>&nbsp;</span></li> \n   <li><span>Maintain tote inventory and hold BP’s accountable (trade stock)</span><span>&nbsp;</span></li> \n   <li><span>Enforce and adhere to company policies and procedures.</span><span>&nbsp;</span></li> \n   <li><span>Responsible for loadout / warehouse oversight of QC with getting teams off dock</span><span>&nbsp;</span></li> \n   <li><span>Actively route monitor teams from the road (see SOP for details)</span><span>&nbsp;</span></li> \n   <li><span>Travel must be pre-approved by the Area Manager and submitted through Jack Annett.&nbsp; Expenses must be within budget.</span><span>&nbsp;</span></li> \n   <li><span>Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)</span><span>&nbsp;</span></li> \n   <li><span>Hold BP meetings as needed to review claims, settlements, compliance, etc.</span><span>&nbsp;</span></li> \n   <li><span>Participate in Client and internal conference calls</span><span>&nbsp;</span></li> \n   <li><span>Provide Weekly updates on your locations as dictated by Area Manager. Weekly recap should include:</span><span>&nbsp;</span> \n    <ul> \n     <li><span>Your schedule for the week</span><span>&nbsp;</span></li> \n     <li><span>Summarized update of location(s)</span><span>&nbsp;</span></li> \n     <li><span>Standup recap</span><span>&nbsp;</span></li> \n     <li><span>Ride behind recap</span><span>&nbsp;</span></li> \n     <li><span>Aging invoices update (if applicable)</span><span>&nbsp;</span></li> \n     <li><span><span>Current # of trucks ran in location vs. # of&nbsp;</span><span>FFM</span><span>&nbsp;trucks ran</span></span><span>&nbsp;</span></li> \n    </ul> </li> \n   <li><span>Other duties as assigned</span></li> \n  </ul> \n </div> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <p style=\"margin-left:0px; margin-right:0px\"><strong>Forward Air is an Equal Opportunity employer.</strong><span>&nbsp;</span></p> \n </div> \n</div>","ExternalPostedStartDate":"2023-03-08T20:21:24+00:00","PrimaryLocation":"Schertz, TX, United States","geoLocation":{"lat":29.56659,"lng":-98.28211}}}},{"_previewable":"ZA889hEAACsA1ONB","prismicId":"ZA889hEAACsA1ONB","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36627","Title":"Safety Compliance Coordinator - Brokerage","ShortDescriptionStr":"Under the direction of the Safety Department Director, the Safety Compliance Coordinator – Brokerage is responsible for compliance of all Independent Service Provider Insurance, DOT, and Contractor services. Previous experience in transportation safety coordination is recommended.","ExternalDescriptionStr":"<p><span><span><span><span><strong><span>Position: Safety Compliance Coordinator&nbsp;– Brokerage</span></strong></span></span></span></span></p> \n<p><span><span><span><span><strong><span>Job Description:</span></strong></span></span></span></span></p> \n<p><span><span><span><span><span><span><span>Under the direction of the Safety Department Director, the Safety Compliance Coordinator&nbsp;– Brokerage is responsible for compliance of all Independent Service Provider Insurance, DOT, and Contractor services.&nbsp;Previous experience in transportation safety coordination is recommended.</span></span></span></span></span></span></span></p> \n<p><span><span><span><span><a target=\"_blank\"><strong><span>Core Duties &amp; Responsibilities:</span></strong></a></span></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span>Maintain all DOT records in compliance with FMCSA requirements and all insurance records in compliance with regulations and company policy</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Check audit daily carrier approval or denial activity</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Daily emails received for carrier approval or denial for all lines of business</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Run daily insurance report-remove deactivate carriers from McLeod and Carrier 411. Monday and Friday send report to Brokerage to advise of carriers that could have insurance issues</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Daily imaging of documents</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Weekly report of all new carriers-check to make sure actively monitoring</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Prepare ISP compliance review reports for review by the Safety leadership</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Audit all safety qualifications dependent on DOT and client specific requirements</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Establish and maintain effective working relationships with employees, drivers, and managers</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Communicate DOT Regulations and DOT interpretations in compliance</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Other duties as assigned</span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><span><strong><span>Qualifications:</span></strong></span></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span>Graduation from high school or GED equivalent</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Computer skills:&nbsp; Excel, Word, Internet, AS400 and web-based systems</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Requires strong interpersonal &amp; communication skills, compliance, implementation, and auditing tasks</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Must be familiar with standard DOT or Agency Compliance concepts, practices, and procedures</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Work in a “Confidential Capacity”</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Must have ability to handle heavy workload</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Excellent writing &amp; proof reading skills as well as superior verbal &amp; organizational skills</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Goal oriented, self-managing with time &amp; project consideration</span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><span><strong><span>Skills:</span></strong></span></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span>Ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Must have the ability to work in a fast paced environment</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Strong verbal and written communication skills</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Working knowledge with RMIS &amp; Mcleod preferred</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Transportation industry knowledge and experience is a plus</span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><span><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></span></span></span></span></p>","ExternalPostedStartDate":"2023-03-08T21:07:28+00:00","PrimaryLocation":"Groveport, OH, United States","geoLocation":{"lat":39.8659,"lng":-82.89094}}}},{"_previewable":"ZA8sdxEAAC0A1Mc5","prismicId":"ZA8sdxEAAC0A1Mc5","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36628","Title":"Dispatch Assistant","ShortDescriptionStr":"The Dispatch Assistant is responsible for tracking through a list of house carrier trucks to ensure on time delivery is being met and to update both the McLeod System and some Google Docs. The role owns the relationship with our valued customers and brokers and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our customers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of fre ight to ensure customer satisfaction.","ExternalDescriptionStr":"<p><span><span><strong>Position:</strong>&nbsp;<strong>Dispatch Assistant</strong></span></span></p> \n<p><span><span><strong>Job Description:</strong></span></span></p> \n<p>The Dispatch Assistant is responsible for tracking through a list of <a target=\"_blank\">house carrier trucks</a>&nbsp;to ensure on time delivery is being met and to update both the McLeod System and some Google Docs. The role owns the relationship with our valued customers and brokers and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our customers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.</p> \n<p><span><span><strong>Core Responsibilities &amp; Duties:</strong></span></span></p> \n<ul> \n <li><span><span><span><span>Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments</span></span></span></span></li> \n <li><span><span><span><span>Act as the main point of contact for customers and brokers via phone, McLeod System, Google docs and E-mail</span></span></span></span></li> \n <li><span><span><span><span>Track a fleet of 55-60 trucks </span></span></span></span></li> \n <li><span><span><span><span>Monitor shipments throughout transit to effectively meet delivery schedules</span></span></span></span></li> \n <li><span><span><span><span>Help to update a customer load schedule on the daily Google worksheet </span></span></span></span></li> \n <li><span><span><span><span>Respond to customers efficiently, thoroughly, and professionally</span></span></span></span>&nbsp;</li> \n <li><span><span><span><span>Manage and update a weekly OT report</span></span></span></span></li> \n <li><span><span><span><span>Assist with accepting and declining EDI tenders</span></span></span></span></li> \n <li><span><span><span><span>Other duties as assigned</span></span></span></span></li> \n</ul> \n<p><span><span><strong>Qualifications:</strong></span></span></p> \n<ul> \n <li><span><span><span><span>3+ years of transportation experience preferred</span></span></span></span></li> \n <li><span><span><span><span>Experience with McLeod preferred</span></span></span></span></li> \n <li><span><span><span><span>Self-motivated problem-solver with strong desire to meet customer needs</span></span></span></span></li> \n <li><span><span><span><span>Strong verbal and written communication skills</span></span></span></span></li> \n <li><span><span><span><span>Desire for a long-term career with an industry leading company</span></span></span></span></li> \n <li><span><span><span><span>Ability to present and maintain a positive corporate image in a fast-paced environment</span></span></span></span></li> \n <li><span><span><span><span>Proactively establish and maintain effective working team relationships with all support departments</span></span></span></span></li> \n <li><span><span><span><span>Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.</span></span></span></span></li> \n <li><span><span><span><span>Must be willing to work scheduled shifts of 0900-1800 Monday-Friday</span></span></span></span></li> \n</ul> \n<p><span><span><strong>Skills:</strong></span></span></p> \n<ul> \n <li><span><span><span><span>The ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</span></span></span></span></li> \n <li><span><span><span><span>Must have the ability to work in a fast-paced environment</span></span></span></span></li> \n <li><span><span><span><span>Experience with AS400 operating systems is a plus</span></span></span></span></li> \n <li><span><span><span><span>Transportation industry knowledge and experience is a plus</span></span></span></span></li> \n <li><span><span><span><span>Prior dispatch/load planning experience is a plus</span></span></span></span></li> \n</ul> \n<p><span><span>&nbsp;</span></span><span><span><strong>Forward Air is an Equal Opportunity employer.</strong></span></span></p>","ExternalPostedStartDate":"2023-03-10T16:08:43+00:00","PrimaryLocation":"Bolingbrook, IL, United States","geoLocation":{"lat":41.67891,"lng":-88.14297}}}},{"_previewable":"ZA85ZREAACwA1N2C","prismicId":"ZA85ZREAACwA1N2C","data":{"careersDepartment":"Finance and Accounting","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36617","Title":"Cost Intelligence Manager","ShortDescriptionStr":"The Cost Intelligence Manager will provide analytical and costing support to our business service offerings. The position supports the Pricing department by managing data analysis models used to make appropriate pricing and tariff decisions, building dashboards, reports & metrics.","ExternalDescriptionStr":"<p><span><span><strong><span><span>Position: Cost Intelligence Manager</span></span></strong></span></span></p> \n<p><span><span><strong><span><span>Job Description:</span></span></strong></span></span></p> \n<p><span><span><span><span><span>The Cost Intelligence Manager will provide analytical and costing support to our business service offerings. The position supports the Pricing department by managing data analysis models used to make appropriate pricing and tariff decisions, building dashboards, reports &amp; metrics.</span></span></span></span></span></p> \n<p><span><span><strong><span><span>Core Responsibilities &amp; Duties:</span></span></strong></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span>Lead team of analysts to achieve department and company goals</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Develop understanding of company's transportation and service offerings &amp; costs</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Manage &amp; maintain the Cost intelligence system and cost models</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Support dynamic pricing models with accurate cost information</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Support Pricing and Sales functions with reports and dashboard development</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Participate in cross-functional/cross-regional projects to improve the pricing infrastructure across the entire enterprise</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Coordinate development of project plans and timelines with other team members throughout the enterprise</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Analyze market and industry trends for overall price effectiveness</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Analyze both existing and potential business opportunities for the organization</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Ad hoc reporting and analysis pertaining to customer revenue, profit margins and service</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Develop financial models and reports for ad hoc analyses to support different internal initiatives</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Other duties as assigned</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Travel as needed - Minimal travel is required</span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><strong><span><span><span>Qualifications:</span></span></span></strong></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span>Bachelor's Degree or equivalent experience in Pricing, Accounting or Business Intelligence.</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>MS Excel expertise is required, MS Access, Oracle &amp; Tableau experience is preferred</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Demonstrated ability to work cross-functionally and collaborate with multiple stakeholders in Sales, Operations, IT, HR, and Finance</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Expertise in business, accounting, pricing and revenue management analytics</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Solid understanding of quantitative and statistical approaches to business analysis related to revenue analytics and revenue optimization</span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><strong><span><span>Skills:</span></span></strong></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Must have the ability to lead a team in a fast paced environment</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Excellent communication, analytical and problem solving skills</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Ability to communicate effectively with all levels of organization</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Strong team player that thrives in a fast-paced environment</span></span></span></span></span></span></span></li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity Employer</strong></p>","ExternalPostedStartDate":"2023-03-09T13:33:47+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":41.71636,"lng":-86.31176}}}},{"_previewable":"ZA86HREAACsA1N7A","prismicId":"ZA86HREAACsA1N7A","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36630","Title":"Dock Supervisor","ShortDescriptionStr":"Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide pl","ExternalDescriptionStr":"<p><b>Position: Dock Supervisor</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus.</p> \n<p><b>Core Responsibilities &amp; Duties:</b></p> \n<ul> \n <li>Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations</li> \n <li>Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers</li> \n <li>Assign job tasks to workers according to unloading and loading schedules</li> \n <li>Provide guidance to subordinates on goals and objectives on a weekly basis</li> \n <li>Field customer calls on service issues, special service request, rates and new accounts</li> \n <li>Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies</li> \n <li>Execute appropriate load plans and proper load balance to ensure safe vehicle operation</li> \n <li>Coordinate work assignments, monitor performance, and provide training on relevant job duties</li> \n <li>Maintain facility appearance, condition and security</li> \n <li>Maintain record of those responsible for trailer seal verifications</li> \n <li>Perform security checks when facility is dark or during Holiday breaks</li> \n <li>Perform facility inspections</li> \n <li>Assist in the loading and unloading of trailers</li> \n <li>Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation</li> \n <li>Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Qualifications:</b></p> \n<ul> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Ability to drive performance of direct reports and lead a team in a lean manufacturing environment</li> \n <li>Prior air freight experience is required</li> \n <li>International/Import experience is a plus</li> \n <li>Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment</li> \n <li>Must possess demonstrated leadership ability</li> \n <li>Knowledge of proper freight handling techniques</li> \n <li>Knowledge of Hazardous Materials handling</li> \n <li>Ability to communicate effectively with all levels of operations</li> \n <li>Must be flexible to work weekends and nights</li> \n <li>Forklift and general freight handling experience</li> \n</ul> \n<p><b>Skills:</b></p> \n<ul> \n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>General computer skills - Microsoft Office, Outlook, AS400</li> \n <li>Excellent communication and problem solving skills</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-09T12:53:19+00:00","PrimaryLocation":"Orlando, FL, United States","geoLocation":{"lat":28.38353,"lng":-81.41651}}}},{"_previewable":"ZA8rZhEAACoA1MWS","prismicId":"ZA8rZhEAACoA1MWS","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36635","Title":"Office Administrator","ShortDescriptionStr":"The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, ","ExternalDescriptionStr":"<style> body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold } </style>\n<p style=\"margin-bottom:14pt;\"><b><span>Position: Office Administrator</span></b></p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Job Description:</span></b> </p> \n<p style=\"margin-bottom:14pt;\"> <span>The Office Administrator&nbsp;</span><span>position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span> </p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Core Responsibilities &amp; Duties:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Maximize office productivity through proficient use of appropriate software applications</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Establish uniform correspondence procedures and style practices</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Maintain contact with customers, ensuring high level of customer satisfaction</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"> <span>Other duties as assigned</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Requirements:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong customer service skills with focus on performance recognition</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Proficiency in planning written and verbal communications</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Excellent interpersonal skills both written and oral</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Experience working in a transportation office environment a plus</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Make decisions and or final recommendations which affect multiple departments<br/><br/></span></li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Skills:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Must have the ability to work in a fast paced environment</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong verbal and written communication skills</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Experience with AS400 operating systems is a plus</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"> <span>Transportation industry knowledge and experience is a plus</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"><b><span>Forward Air is an Equal Opportunity employer.</span></b></p>","ExternalPostedStartDate":"2023-04-20T17:04:21+00:00","PrimaryLocation":"Englewood, CO, United States","geoLocation":{"lat":39.57599,"lng":-104.8705}}}},{"_previewable":"ZBBl2REAACoA1qdF","prismicId":"ZBBl2REAACoA1qdF","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36643","Title":"Cargo Handler - Full Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-13T18:14:57+00:00","PrimaryLocation":"Glen Burnie, MD, United States","geoLocation":{"lat":39.1601,"lng":-76.62986}}}},{"_previewable":"ZBGz_BEAACoA2LSX","prismicId":"ZBGz_BEAACoA2LSX","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Part Time","careersJob":{"Id":"36647","Title":"Cargo Handler - Part Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><b>Position: Cargo Handler&nbsp;</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><b>Core Responsibilities &amp; Duties</b><b>:</b></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Job Requirements &amp; </b><b>Qualifications:</b></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-14T12:29:15+00:00","PrimaryLocation":"Carter Lake, IA, United States","geoLocation":{"lat":41.29254,"lng":-95.91513}}}},{"_previewable":"ZBGzexEAAC8A2LOq","prismicId":"ZBGzexEAAC8A2LOq","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Part Time","careersJob":{"Id":"36483","Title":"Cargo Handler - Part-time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><b>Position: Cargo Handler&nbsp;</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><b>Core Responsibilities &amp; Duties</b><b>:</b></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Job Requirements &amp; </b><b>Qualifications:</b></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-14T16:31:06+00:00","PrimaryLocation":"Grand Rapids, MI, United States","geoLocation":{"lat":42.88255,"lng":-85.56903}}}},{"_previewable":"ZBBichEAACsA1qGL","prismicId":"ZBBichEAACsA1qGL","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36645","Title":"Cargo Handler","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><b>Position: Cargo Handler&nbsp;</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><b>Core Responsibilities &amp; Duties</b><b>:</b></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Job Requirements &amp; </b><b>Qualifications:</b></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-13T19:34:07+00:00","PrimaryLocation":"Hazelwood, MO, United States","geoLocation":{"lat":38.77961,"lng":-90.36855}}}},{"_previewable":"ZA8_ZBEAACsA1Odd","prismicId":"ZA8_ZBEAACsA1Odd","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36621","Title":"Customer Service Supervisor","ShortDescriptionStr":"The Customer Service Supervisor will be responsible for resolving product or service problems by clarifying the customer’s complain; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution via phone, email or mail. Manage a team of Customer Service Representatives","ExternalDescriptionStr":"<p><strong>Position: Customer Service Supervisor</strong></p> \n<p><strong>Job Description</strong></p> \n<p>The Customer Service Supervisor will be responsible for resolving product or service problems by clarifying the customer’s complain; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution via phone, email or mail. Manage a team of Customer Service Representatives.</p> \n<p><strong>Core Responsibilities &amp; Duties:</strong></p> \n<ul> \n <li>Assist site managers with customer related concerns while confirming routes for drivers to follow.</li> \n <li>Mentor and train customer service representatives.</li> \n <li>Be a part of the recruiting process, discipline, evaluate, and motivate employees within the customer service department.</li> \n <li>Schedule deliveries as needed by market and customer location within that market.</li> \n <li>Confirmation calling: Call outbound to customers to setup/notify delivery and service time frames daily to ensure accurate delivery windows provided to customers on a daily basis.</li> \n <li>Process Return Authorizations as needed.</li> \n <li>Responsible for individual and team metrics, goals and objectives to be achieved or exceeded.</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Requirements:</strong></p> \n<ul> \n <li>High school diploma or GED required. Three to five years customer service related work experience preferred. Minimum two – three years supervisory experience required</li> \n <li>High level of direct customer contact requiring strong communication (oral and written) and negotiation skills. Working knowledge of company policies, practices and customer related matters as well home appliance knowledge is helpful. This position may require shift work</li> \n <li>Ability to solve practical problems, resolve issues and deal with a variety of variables in situations where only limited standardization exists</li> \n <li>Motivate a professional staff with clear goals, defined areas of accountability, performance initiatives, career development programs and performance evaluations</li> \n <li>Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include planning, assigning, and directing work, appraising performance, rewarding and disciplining employees</li> \n <li>Expert-level analytical, organizational and communication skills</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>Strong verbal and written communication skills</li> \n <li>Innate ability to solve difficult problems</li> \n <li>Work in high pressure - stress situations</li> \n <li>Must have advanced computer skills&nbsp;</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-08T13:40:41+00:00","PrimaryLocation":"Cedar Rapids, IA, United States","geoLocation":{"lat":41.93826,"lng":-91.69063}}}},{"_previewable":"ZBBpqhEAAC4A1q3t","prismicId":"ZBBpqhEAAC4A1q3t","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36547","Title":"Director of Global Partnerships, Business Development","ShortDescriptionStr":"Forward Air is seeking a Director of Global Partnerships to develop, maintain and expand the international business relationships. The Director of Global Partnerships works to increase Forward Air Inc.’s profile internationally through multiple channels, establishing creative and unique partnerships around the globe to drive further economic collaboration between Forward Air and its global partners, aiding Forward Air companies in establishing a stronger international brand presence. The Director of Global Partnerships reports to the Vice President of Global Partnerships.","ExternalDescriptionStr":"<p><span><span><span><strong>Position:&nbsp; Director of Global Partnerships, Business Development</strong></span></span></span></p> \n<p><span><span><span><strong>Job Description</strong><strong><span><span>:</span></span></strong></span></span></span></p> \n<p><span><span><span><span>Forward Air&nbsp;is seeking a Director of Global Partnerships to&nbsp;develop, maintain and expand the international business relationships. The Director of Global Partnerships works to increase Forward Air Inc.’s profile internationally through multiple channels, establishing creative and unique partnerships around the globe to drive further economic collaboration between Forward Air and its global partners, aiding Forward Air companies in establishing a stronger international brand presence. The Director of Global Partnerships reports to the Vice President of Global Partnerships.</span></span></span></span></p> \n<p><span><span><span><strong>Responsibilities &amp; Duties:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Support the VP of Global Partnerships in executing the organizations international sales strategy</span></span></span></span></span></li> \n <li><span><span><span><span><span>Interact regularly with Vice Presidents and Directors of Service to ensure customer Service Level Agreements are met</span></span></span></span></span></li> \n <li><span><span><span><span><span>Communicate consistently&nbsp;with Vice President(s) of Canada and Mexico to insure transborder opportunities are supported</span></span></span></span></span></li> \n <li><span><span><span><span><span>Connect as&nbsp;needed with Airline Logistics, Customs Brokerage, Customer care, Quality, VPs, Field personnel, Ground Handlers and administrative teams to ensure the customer and employee experience are achieved.</span></span></span></span></span></li> \n <li><span><span><span><span><span>Partner with legal, pricing and support departments to facilitate customer agreements</span></span></span></span></span></li> \n <li><span><span><span><span><span>Collaborate with Marketing to support conferences and customer presentations</span></span></span></span></span></li> \n <li><span><span><span><span><span>Assist as liaison to overseas sales agents in developing opportunities for Internationally corporately based companies&nbsp; </span></span></span></span></span></li> \n <li><span><span><span><span><span>Attend domestic and overseas trade conferences as requested or required</span></span></span></span></span></li> \n <li><span><span><span><span><span>Oversee reporting and other administrative duties required by the Vice President of Global Partnerships and the organization</span></span></span></span></span></li> \n <li><span><span><span><span><span>Support the accounting and finance team as needed with collections on delinquent accounts.</span></span></span></span></span></li> \n <li><span><span><span><span><span>Develop and motivate Managers of Global Partnerships through effective communication or process where applicable</span></span></span></span></span></li> \n <li><span><span><span><span><span>Uncover new opportunities to support Forward Air Corporation lines of business</span></span></span></span></span></li> \n <li><span><span><span><span><span>Manage all sales and selling partner relationships to grow at the Company’s plan</span></span></span></span></span></li> \n <li><span><span><span><span><span>Manage sales alignment with Managers of Global Partnerships </span></span></span></span></span></li> \n <li><span><span><span><span><span>Develop and strengthen relationships with commercial partners at a global scale</span></span></span></span></span></li> \n <li><span><span><span><span><span>Report metrics to senior leadership, in a meaningful way, on a regular cadence</span></span></span></span></span></li> \n <li><span><span><span><span><span>Other duties as assigned</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Qualifications:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>3-5 years of sales partnership experience and or sales management in the logistics industry preferred </span></span></span></span></span></li> \n <li><span><span><span><span><span>Bachelor’s Degree or greater in business administration, marketing, technology or related field preferred </span></span></span></span></span></li> \n <li><span><span><span><span><span>Successful experience reporting into stakeholders of an organization</span></span></span></span></span></li> \n <li><span><span><span><span><span>Experience in working with a sales team that sold to $1M to $1B+ sized clients</span></span></span></span></span></li> \n <li><span><span><span><span><span>Must have experience working within multiple channels; most specific to logistics industry preferred</span></span></span></span></span></li> \n <li><span><span><span><span><span>Be responsive and manage time effectively through the use of Sales Force, MS Outlook, MS Team, etc. </span></span></span></span></span></li> \n <li><span><span><span><span><span>History of successfully identifying and developing multiple strategic partnerships</span></span></span></span></span></li> \n <li><span><span><span><span><span>Proven track record of forming strong, strategic alliances</span></span></span></span></span></li> \n <li><span><span><span><span><span>Must be willing to travel up to 50% of the time</span></span></span></span></span></li> \n <li><span><span><span><span><span>Have a Driver’s License, cell phone and credit card for travel purposes and expenses (Business related expenses are 100% reimbursed per company policy)</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Skills:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ability to communicate effectively with all levels of operations </span></span></span></span></span></li> \n <li><span><span><span><span><span>Must have ability to prioritize multiple projects and meet numerous deadlines</span></span></span></span></span></li> \n <li><span><span><span><span><span>Excellent communication and problem solving skills </span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Forward Air is an Equal Opportunity employer.</strong></span></span></span></p>","ExternalPostedStartDate":"2023-03-13T17:37:03+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65932,"lng":-84.39214}}}},{"_previewable":"ZBBsIBEAAC0A1rHu","prismicId":"ZBBsIBEAAC0A1rHu","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36613","Title":"Administrative Assistant","ShortDescriptionStr":"The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, ","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Office Administrator</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p><span>The Office Administrator&nbsp;</span><span>position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span></li> \n <li><span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span></li> \n <li><span>Maximize office productivity through proficient use of appropriate software applications</span></li> \n <li><span>Establish uniform correspondence procedures and style practices</span></li> \n <li><span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span></li> \n <li><span>Maintain contact with customers, ensuring high level of customer satisfaction</span></li> \n <li><span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Requirements:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Strong customer service skills with focus on performance recognition</span></li> \n <li><span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span></li> \n <li><span>Proficiency in planning written and verbal communications</span></li> \n <li><span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)</span></li> \n <li><span>Excellent interpersonal skills both written and oral</span></li> \n <li><span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span></li> \n <li><span>Experience working in a transportation office environment a plus</span></li> \n <li><span>Make decisions and or final recommendations which affect multiple departments</span><br> &nbsp;</li> \n</ul> \n<p><strong><span>Skills:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></li> \n <li><span>Must have the ability to work in a fast paced environment</span></li> \n <li><span>Strong verbal and written communication skills</span></li> \n <li><span>Experience with AS400 operating systems is a plus</span></li> \n <li><span>Transportation industry knowledge and experience is a plus</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-03-13T15:07:20+00:00","PrimaryLocation":"Stow, OH, United States","geoLocation":{"lat":41.17662,"lng":-81.43582}}}},{"_previewable":"ZBBj7xEAACwA1qPw","prismicId":"ZBBj7xEAACwA1qPw","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36638","Title":"Cargo Handler - Full Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-05-12T14:14:31+00:00","PrimaryLocation":"East Boston, MA, United States","geoLocation":{"lat":42.37725,"lng":-71.02552}}}},{"_previewable":"ZAHzwxIAAC4AsdWf","prismicId":"ZAHzwxIAAC4AsdWf","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Experienced","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36549","Title":"Regional Sales Executive- Chicago IL","ShortDescriptionStr":"As a member of our newly created dynamic, hi-energy direct sales team, the Regional Sales Executive is responsible for new business development, account implementation, and maintaining and deepening customer relationships within a defined sales territory selling the portfolio of Forward Air products, services, and solutions. The Regional Sales Executive is a hunter, providing consistent face-to-face customer contact supplemented with virtual engagement in an assigned market based geographic territory to achieve personal and company sales goals for small to mid-sized customers. Living within a reasonable commuting distance of the assigned territory is a requirement for this role.","ExternalDescriptionStr":"<p><span><span><span><strong>Position: Regional Sales Executive</strong></span></span></span></p> \n<p><span><span><span><strong>Location: Chicago IL</strong></span></span></span></p> \n<p><span><span><span><strong>Job Description:</strong></span></span></span></p> \n<p><span><span><span><span><span><span><span>As a member of our newly created dynamic, hi-energy direct sales team, the Regional Sales Executive is responsible for new business development, account implementation, and maintaining and deepening customer relationships within a defined sales territory selling the portfolio of Forward Air products, services, and solutions. The Regional Sales Executive is a hunter, providing consistent face-to-face customer contact supplemented with virtual engagement in an assigned market based geographic territory to achieve personal and company sales goals for small to mid-sized customers. Living within a reasonable commuting distance of the assigned territory is a requirement for this role.</span></span></span></span></span></span></span></p> \n<p><span><span><span><span><span>Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!</span></span></span></span></span></p> \n<p><span><span><span><strong>Core Responsibilities &amp; Duties:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Create and execute a sales strategy to meet or exceed sales targets and increase market share in the region</span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Develop new business and growing revenue by identifying net new customers/logos, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and implementing solutions</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span>Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling</span></span></span></span></span></li> \n <li><span><span><span><span><span>Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business</span></span></span></span></span></li> \n <li><span><span><span><span><span>Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction</span></span></span></span></span></li> \n <li><span><span><span><span><span>Collaborate with the sales team and other departments; including but not limited to operations, pricing, customer success, etc. to ensure customer needs are met and expectations are exceeded</span></span></span></span></span></li> \n <li><span><span><span><span><span>Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)</span></span></span></span></span></li> \n <li><span><span><span><span><span>Continuously improve product and industry knowledge to stay up-to-date on market trends and competition</span></span></span></span></span></li> \n <li><span><span><span><span><span>Demonstrates initiative, organization, discipline, and adaptability while working in a team environment</span></span></span></span></span></li> \n <li><span><span><span><span><span>Other duties as assigned</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Qualifications:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Bachelor's degree in Business, Sales, or a related field preferred</span></span></span></span></span></li> \n <li><span><span><span><span><span>3+ years of experience in account management, preferably in the transportation or logistics industry</span></span></span></span></span></li> \n <li><span><span><span><span><span>Proven track record of achieving sales targets and growing accounts</span></span></span></span></span></li> \n <li><span><span><span><span>Excellent communication, negotiation, and interpersonal skills</span></span></span></span></li> \n <li><span><span><span><span>Strong problem-solving and decision-making abilities</span></span></span></span></li> \n <li><span><span><span><span>Ability to work independently as well as in a team environment</span></span></span></span></li> \n <li><span><span><span><span>Knowledge of CRM software (Salesforce) and Microsoft Office Suite</span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Overnight travel may be required to meet customer demands</span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Skills:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>The ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></span></span></span></span></li> \n <li><span><span><span><span><span>Must have the ability to work in a fast paced/high volume sales environment</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong><span><span>Forward Air is an Equal Opportunity employer.</span></span></strong></span></span></span></p>","ExternalPostedStartDate":"2023-03-02T20:36:49+00:00","PrimaryLocation":"Chicago, IL, United States","geoLocation":{"lat":41.87649,"lng":-87.65003}}}},{"_previewable":"ZACpWBIAAC4ArIyY","prismicId":"ZACpWBIAAC4ArIyY","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36582","Title":"Cargo Handler","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler&nbsp;</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-01T18:32:29+00:00","PrimaryLocation":"San Antonio, TX, United States","geoLocation":{"lat":29.56678,"lng":-98.28261}}}},{"_previewable":"ZAc9LBEAACgAxNci","prismicId":"ZAc9LBEAACgAxNci","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36596","Title":"Sales Executive","ShortDescriptionStr":"The Sales Executive will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country. ","ExternalDescriptionStr":"<div>\n <p><strong>Position: Sales Executive</strong></p>\n</div>\n<div>\n <p><strong>Location:&nbsp;</strong> <strong>Ontario, CA</strong></p>\n <p><strong>Schedule: Full-Time</strong></p>\n <p><strong>Base Salary: $70,000-$90,000</strong></p>\n</div>\n<div>\n <p><strong>Job Description:</strong>&nbsp;</p>\n</div>\n<div>\n <p>The Sales Executive will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country.&nbsp;</p>\n</div>\n<div>\n <p>Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!&nbsp;</p>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Core Responsibilities &amp; Duties:</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>Develop and execute a sales strategy to meet or exceed sales targets and increase market share in the region&nbsp;</li>\n   <li>Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling&nbsp;</li>\n   <li>Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business&nbsp;</li>\n   <li>Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction&nbsp;</li>\n   <li>Collaborate with the sales team and other departments to ensure customer needs are met and expectations are exceeded&nbsp;</li>\n   <li>Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)&nbsp;</li>\n   <li>Continuously improve product and industry knowledge to stay up-to-date on market trends and competition.&nbsp;</li>\n   <li>Other duties as assigned&nbsp;</li>\n  </ul>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Qualifications:</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>Bachelor's degree in Business, Sales, or a related field&nbsp;</li>\n   <li>3+ years of experience in account management, preferably in the transportation or logistics industry&nbsp;</li>\n   <li>Proven track record of achieving sales targets and growing accounts&nbsp;</li>\n   <li>Excellent communication, negotiation, and interpersonal skills&nbsp;</li>\n   <li>Strong problem-solving and decision-making abilities&nbsp;</li>\n   <li>Ability to work independently as well as in a team environment&nbsp;</li>\n   <li>Knowledge of CRM software (Salesforce) and Microsoft Office Suite&nbsp;</li>\n  </ul>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Skills:</strong>&nbsp;</p>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>The ideal candidate will possess a “can do” attitude with a “will do” work ethic&nbsp;</li>\n   <li>Must have the ability to work in a fast paced/high volume sales environment&nbsp;</li>\n  </ul>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Forward Air is an Equal Opportunity employer.</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>&nbsp;</p>\n </div>\n</div>","ExternalPostedStartDate":"2023-03-06T18:42:56+00:00","PrimaryLocation":"Ontario, CA, United States","geoLocation":{"lat":34.06448,"lng":-117.39357}}}},{"_previewable":"ZAH01BIAACgAsdrR","prismicId":"ZAH01BIAACgAsdrR","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36577","Title":"Regional Account Manager- Atlanta GA","ShortDescriptionStr":"The Regional Account Manager (RAM) role is a position that will execute on specific, defined objectives to exceed customer expectations and augment primary selling activities in the areas of account adoption, retention, and expansion to minimize customer churn and maximize portfolio penetration of customer accounts. The RAM role will also conduct ongoing customer post-sale performance analysis and link appropriate resources to address evolving customer needs. The role will support Forward customers and be measured on customer growth, expansion and retention targets. ","ExternalDescriptionStr":"<p><span><span><span><strong>Position: Regional Account Manager</strong></span></span></span></p> \n<p><span><span><span><strong>Location: East Region</strong></span></span></span></p> \n<p><span><span><span><strong>Job Description:</strong></span></span></span></p> \n<p><span><span><span><span><span>The Regional Account Manager (RAM) role is a position that will execute on specific, defined objectives to exceed customer expectations and augment primary selling activities in the areas of account adoption, retention, and expansion to minimize customer churn and maximize portfolio penetration of customer accounts. The RAM role will also conduct ongoing customer post-sale performance analysis and link appropriate resources to address evolving customer needs. The role will support Forward customers and be measured on customer growth, expansion and retention targets. </span></span></span></span></span></p> \n<p><span><span><span><span><span>Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!</span></span></span></span></span></p> \n<p><span><span><span><strong>Core Responsibilities &amp; Duties:</strong></span></span></span></p> \n<ul> \n <li><span><span><span>Drive customer and revenue retention</span></span></span></li> \n <li><span><span><span>Work through new business onboarding and implementation as a liaison between sales and the customer enablement/onboarding teams to transition prospects into active users and improve new business acquisition rates</span></span></span></li> \n <li><span><span><span>Foster outstanding customer relationships by providing input to business reviews, project managing solutions, exhibiting outstanding communication skills, both oral and written</span></span></span></li> \n <li><span><span><span>Leverage tools and dashboards to understand the customer’s business and supply chain to analyze customer needs to engage internal partners to develop and implement solutions</span></span></span></li> \n <li><span><span><span>Penetrate the customer’s organization to develop an understanding of the customer’s business and supply chain post sale needs to enhance customer experience</span></span></span></li> \n <li><span><span><span>Collaborate with internal Forward business partners including sales and operations to ensure the customer’s needs are met while creating a customer-specific fact base to project manage root cause----corrective action as necessary</span></span></span></li> \n <li><span><span><span>Utilizing and mastering our CRM application “<em>Salesforce.com</em>”</span></span></span></li> \n <li><span><span><span>Contribute to customer adoption of the Forward portfolio of services as well as tools and technologies to simplify and improve overall customer experience</span></span></span></li> \n <li><span><span><span>Demonstrate integrity, initiative, organization, discipline, and adaptability while working in a dynamic selling environment</span></span></span></li> \n <li><span><span><span>Provide customer contact in an assigned territory necessary to achieve retention, renewals and revenue expansion as measured by expanded use of the Forward portfolio</span></span></span></li> \n <li><span><span><span><span>Work directly with clients to help solve their problems and ensure their satisfaction while they are an active account</span></span></span></span></li> \n <li><span><span><span>Other duties as assigned</span></span></span></li> \n</ul> \n<p><span><span><span><strong>Qualifications:</strong></span></span></span></p> \n<ul> \n <li><span><span><span>Bachelor's degree in Business, Sales, or a related field preferred</span></span></span></li> \n <li><span><span><span>3+ years of experience in account management, preferably in the transportation or logistics industry</span></span></span></li> \n <li><span><span><span>Proven track record of achieving sales targets and growing accounts</span></span></span></li> \n <li><span><span><span>Excellent communication, negotiation, and interpersonal skills</span></span></span></li> \n <li><span><span><span>Strong problem-solving and decision-making abilities</span></span></span></li> \n <li><span><span><span>Ability to work independently as well as in a team environment </span></span></span></li> \n <li><span><span><span>Knowledge of CRM software (Salesforce) and Microsoft Office Suite</span></span></span></li> \n</ul> \n<p><span><span><span><strong>Skills:</strong></span></span></span></p> \n<ul> \n <li><span><span><span>The ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></span></span></li> \n <li><span><span><span>Must have the ability to work in a fast paced/high volume sales environment</span></span></span></li> \n</ul> <strong><span><span><span><span>Forward Air is an Equal Opportunity employer</span></span></span></span></strong>","ExternalPostedStartDate":"2023-03-02T20:31:20+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65932,"lng":-84.39214}}}},{"_previewable":"ZAHzdhIAACsAsdQx","prismicId":"ZAHzdhIAACsAsdQx","data":{"careersDepartment":"Finance and Accounting","careersExperience":"Experienced","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36594","Title":"Senior Accountant","ShortDescriptionStr":"The Senior Accountant will be responsible for analysis, review, and supervision of the monthly accounting close process, assisting with the timely and accurate preparation of branch-level financial statements. Maintains the organization's general ledger, tracking assets, liabilities, expenses, and revenue and assists with overseeing monthly, quarterly, and annual accounting close and financial reporting. Reports to the Assistant Corporate Controller, supervision also provided by the Director of Accounting.","ExternalDescriptionStr":"<p><strong>Position: Senior Accountant</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Senior Accountant will be responsible for analysis, review, and supervision of the monthly accounting close process, assisting with the timely and accurate preparation of branch-level financial statements. Maintains the organization's general ledger, tracking assets, liabilities, expenses, and revenue and assists with overseeing monthly, quarterly, and annual accounting close and financial reporting. Reports to the Assistant Corporate Controller, supervision also provided by the Director of Accounting.</p> \n<p><strong>&nbsp;Core Responsibilities &amp; Duties:</strong></p> \n<ul> \n <li>Review and direct activities surrounding the preparation of financial statements and analysis, ensuring timeliness and accuracy of account balances</li> \n <li>With little or no supervision conduct proper and thorough analyses of increasingly complex accounting areas for trends, accruals, and action needed</li> \n <li>Review, create and post journal entries as needed</li> \n <li>Prepare and review monthly balance sheet account analyses and reconciliations for assigned areas of responsibility</li> \n <li>Prepare weekly reporting for Operational &amp; Sales teams</li> \n <li>Supervise process improvement projects and functional teams as assigned</li> \n <li>Provide ongoing support to management teams as needed for review of financial information and development of annual operating budgets</li> \n <li>Provide required documentation and review support for Sarbanes-Oxley compliance</li> \n <li>Assist with supplying information to external auditors for completion of quarterly reviews and year-end audits</li> \n <li>Assumes other duties as assigned</li> \n</ul> \n<p><strong>Qualifications:</strong></p> \n<ul> \n <li>Bachelor’s Degree in Accounting, with a minimum of 3-5 years of experience</li> \n <li>CPA certification is a plus</li> \n <li>Experience in transportation and logistics services, a plus</li> \n <li>Will require some overtime during month-end, quarter-end &amp; year-end closing schedules</li> \n <li>Working remotely less than half the time, could possibly work from home 2 days a week (on non-closing weeks)</li> \n <li>Ability to apply mathematical concepts used in modeling in conjunction with accounting knowledge and assumptions</li> \n <li>Maintain a strong focus on details, working with complex issues</li> \n <li>Knowledge of accounting distribution and ability to verify correctness and completeness of such information</li> \n <li>Ability to formulate policy and document processes and procedures</li> \n <li>Must demonstrate initiative, leadership, and the ability to communicate effectively</li> \n <li>Possess a strong work ethic and commitment to completing responsibilities</li> \n <li>Knowledge of GAAP and other accounting concepts and experience in their application</li> \n <li>Highly organized, paying attention to detail</li> \n <li>Excellent communication skills</li> \n <li>Knowledge of reporting tools &amp; other MIS tools</li> \n <li>Experience with Microsoft Office, especially Excel, Word &amp; Teams</li> \n</ul> \n<p>&nbsp;<strong>Skills:</strong></p> \n<ul> \n <li>The ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Interpersonal skills necessary to build effective working relationships with employees at all levels of the organization</li> \n <li>Strong organization, prioritization, project management and consulting skill set</li> \n <li>General computer skills - Microsoft Office, Outlook, AS400, Oracle Cloud</li> \n <li>Excellent communication and problem-solving skills</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-05-02T14:16:58+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65932,"lng":-84.39214}}}},{"_previewable":"ZAH0KRIAAC4Asddh","prismicId":"ZAH0KRIAAC4Asddh","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Experienced","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36575","Title":"Sales Executive","ShortDescriptionStr":"The Sales Executive will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country. ","ExternalDescriptionStr":"<div>\n <p><strong>Position: Sales Executive</strong>&nbsp;</p>\n</div>\n<div>\n <p><strong>Location:&nbsp;Boston, MA</strong>&nbsp;</p>\n</div>\n<div>\n <p><strong>Job Description:</strong>&nbsp;</p>\n</div>\n<div>\n <p>The Sales Executive will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country.&nbsp;</p>\n</div>\n<div>\n <p>Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!&nbsp;</p>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Core Responsibilities &amp; Duties:</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>Develop and execute a sales strategy to meet or exceed sales targets and increase market share in the region&nbsp;</li>\n   <li>Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling&nbsp;</li>\n   <li>Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business&nbsp;</li>\n   <li>Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction&nbsp;</li>\n   <li>Collaborate with the sales team and other departments to ensure customer needs are met and expectations are exceeded&nbsp;</li>\n   <li>Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)&nbsp;</li>\n   <li>Continuously improve product and industry knowledge to stay up-to-date on market trends and competition.&nbsp;</li>\n   <li>Other duties as assigned&nbsp;</li>\n  </ul>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Qualifications:</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>Bachelor's degree in Business, Sales, or a related field&nbsp;</li>\n   <li>3+ years of experience in account management, preferably in the transportation or logistics industry&nbsp;</li>\n   <li>Proven track record of achieving sales targets and growing accounts&nbsp;</li>\n   <li>Excellent communication, negotiation, and interpersonal skills&nbsp;</li>\n   <li>Strong problem-solving and decision-making abilities&nbsp;</li>\n   <li>Ability to work independently as well as in a team environment&nbsp;</li>\n   <li>Knowledge of CRM software (Salesforce) and Microsoft Office Suite&nbsp;</li>\n  </ul>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Skills:</strong>&nbsp;</p>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>The ideal candidate will possess a “can do” attitude with a “will do” work ethic&nbsp;</li>\n   <li>Must have the ability to work in a fast paced/high volume sales environment&nbsp;</li>\n  </ul>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Forward Air is an Equal Opportunity employer.</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>&nbsp;</p>\n </div>\n</div>","ExternalPostedStartDate":"2023-03-02T20:33:40+00:00","PrimaryLocation":"Boston, MA, United States","geoLocation":{"lat":42.37725,"lng":-71.02552}}}},{"_previewable":"ZAXv5hEAAC0Av0cX","prismicId":"ZAXv5hEAAC0Av0cX","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36599","Title":"Office Administrator","ShortDescriptionStr":"The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, ","ExternalDescriptionStr":"<style> body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold } </style>\n<p style=\"margin-bottom:14pt;\"><b><span>Position: Office Administrator</span></b></p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Job Description:</span></b> </p> \n<p style=\"margin-bottom:14pt;\"> <span>The Office Administrator&nbsp;</span><span>position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span> </p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Core Responsibilities &amp; Duties:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Maximize office productivity through proficient use of appropriate software applications</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Establish uniform correspondence procedures and style practices</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Maintain contact with customers, ensuring high level of customer satisfaction</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"> <span>Other duties as assigned</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Requirements:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong customer service skills with focus on performance recognition</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Proficiency in planning written and verbal communications</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Excellent interpersonal skills both written and oral</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Experience working in a transportation office environment a plus</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Make decisions and or final recommendations which affect multiple departments<br/><br/></span></li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Skills:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Must have the ability to work in a fast paced environment</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong verbal and written communication skills</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Experience with AS400 operating systems is a plus</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"> <span>Transportation industry knowledge and experience is a plus</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"><b><span>Forward Air is an Equal Opportunity employer.</span></b></p>","ExternalPostedStartDate":"2023-03-03T16:22:31+00:00","PrimaryLocation":"Loveland, CO, United States","geoLocation":{"lat":40.43659,"lng":-105.09033}}}},{"_previewable":"ZAc8jxEAACwAxNQh","prismicId":"ZAc8jxEAACwAxNQh","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36532","Title":"Cargo Handler","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><b>Position: Cargo Handler&nbsp;</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><b>Core Responsibilities &amp; Duties</b><b>:</b></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Job Requirements &amp; </b><b>Qualifications:</b></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-06T21:05:47+00:00","PrimaryLocation":"Des Moines, IA, United States","geoLocation":{"lat":41.64352,"lng":-93.61466}}}},{"_previewable":"ZAH9ahIAACgAsgNs","prismicId":"ZAH9ahIAACgAsgNs","data":{"careersDepartment":"Recruiting / Talent","careersExperience":"Experienced","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36589","Title":"Executive Recruiter - Sales & Commercial","ShortDescriptionStr":"We are seeking a highly motivated and experienced Executive Recruiter to join our team. In this role, you will be responsible for sourcing, attracting, and hiring top talent for critical sales and commercial positions within our organization. On a day to-day basis this role will be responsible for lead generation, network building, profile targeting and building of a brand for the support units in which they support. In support of the organizations goals of attracting top talent from both active and passive candidates, this role will frequently plan and execute on various networking activities (including attendance of industry events) to penetrate the passive talent community. You will work closely with hiring managers to understand their staffing needs and develop effective recruitment strategies to find the best candidates.","ExternalDescriptionStr":"<p><span><span><span><strong>Position:</strong> <strong>Executive Recruiter – Sales &amp; Commercial</strong></span></span></span></p> \n<p><span><span><span><strong>Job Description:</strong></span></span></span></p> \n<p><span><span><span><span><span><span>We are seeking a highly motivated and experienced Executive Recruiter to join our team. In this role, you will be responsible for sourcing, attracting, and hiring top talent for critical sales and commercial positions within our organization. On a day to-day basis this role will be responsible for lead generation, network building, profile targeting and building of a brand for the support units in which they support. In support of the organizations goals of attracting top talent from both active and passive candidates, this role will frequently plan and execute on various networking activities (including attendance of industry events) to penetrate the passive talent community. You will work closely with hiring managers to understand their staffing needs and develop effective recruitment strategies to find the best candidates.</span></span></span></span></span></span></p> \n<p><span><span><span><strong>Core Responsibilities &amp; Duties:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span>Source, attract, and recruit top talent for critical positions within the sales (All Sales Operations) and commercial (Marketing, Etc.) organization</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Develop talent pipelines through building and maintaining relationships with potential candidates, current staff, and other external resources to identify highly qualified professionals and emerging talent</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Work closely with Sales Leadership to help understand their forecasted talent needs as a means of proactively building appropriate network</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Orchestrate confidential hires by using non-public facing tools and techniques</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Partner with hiring managers to understand their staffing needs and develop effective recruitment strategies</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Build relationships and branding to the extent that this role primarily hires candidates extracted from their network and sourcing activities – and only from a job board application as an exception.</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Utilize a variety of sourcing methods, including direct sourcing, social media, and professional networks, to identify and engage with passive candidates</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Conduct in-depth candidate assessments, including telephone and virtual interviews, to assess fit and interest</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Present qualified candidates to hiring managers and facilitate the interview process</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Negotiate job offers and manage the offer process to ensure a positive candidate experience</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Stay up-to-date on industry trends and best practices in executive recruitment and bring new ideas and approaches to the team</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Develop process methods and strategies for recruitment efforts to reach and exceed metrics</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span>Responsible for the full cycle hiring process from application; to processing; to interviewing; to placement</span></span></span></span></span></li> \n <li><span><span><span><span><span>Measure and track the effectiveness of recruiting sources and make recommendations for improvement and efficiency</span></span></span></span></span></li> \n <li><span><span><span><span><span>Responsible for accurate and thorough data entry into ATS system regarding customer and candidate job information notes and details</span></span></span></span></span></li> \n <li><span><span><span><span><span>Other duties as assigned</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Qualifications:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>5+ years of experience in executive recruiting, with a primary focus on head-hunting/sourcing</span></span></span></span></span></li> \n <li><span><span><span><span><span>Strong understanding of executive search methodologies and sourcing techniques</span></span></span></span></span></li> \n <li><span><span><span><span><span>Excellent interpersonal and communication skills</span></span></span></span></span></li> \n <li><span><span><span><span><span>Conversation starter without introduction</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ability to build and maintain strong relationships with hiring managers and candidates</span></span></span></span></span></li> \n <li><span><span><span><span><span>Excellent project management and organizational skills</span></span></span></span></span></li> \n <li><span><span><span><span><span>Strong negotiation and closing skills</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ability to work independently and in a team environment</span></span></span></span></span></li> \n <li><span><span><span><span><span>Desire for a long-term career with an industry leading company</span></span></span></span></span></li> \n <li><span><span><span><span><span>Experience using an ATS and CRM system and ability to learn new systems quickly</span></span></span></span></span></li> \n <li><span><span><span><span><span>Must have a personal vehicle and valid Driver’s License</span></span></span></span></span></li> \n <li><span><span><span><span><span>Strong ability to build rapport and network effectively</span></span></span></span></span></li> \n <li><span><span><span><span><span>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Skills:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>The ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></span></span></span></span></li> \n <li><span><span><span><span><span>Must have the ability to work in a fast paced/high volume sales environment</span></span></span></span></span></li> \n <li><span><span><span><span><span>Transportation industry knowledge and experience is a plus</span></span></span></span></span></li> \n <li><span><span><span><span><span>Recruiting/Sales experience</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong><span><span>Forward Air is an Equal Opportunity employer.</span></span></strong></span></span></span></p>","ExternalPostedStartDate":"2023-03-02T14:47:29+00:00","PrimaryLocation":"Groveport, OH, United States","geoLocation":{"lat":39.86549,"lng":-82.89054}}}},{"_previewable":"ZBhRuxYAAC0AXCYO","prismicId":"ZBhRuxYAAC0AXCYO","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Part Time","careersJob":{"Id":"36667","Title":"Cargo Handler - Part Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><b>Position: Cargo Handler&nbsp;</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><b>Core Responsibilities &amp; Duties</b><b>:</b></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Job Requirements &amp; </b><b>Qualifications:</b></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-17T17:53:08+00:00","PrimaryLocation":"Orlando, FL, United States","geoLocation":{"lat":28.38353,"lng":-81.41651}}}},{"_previewable":"ZBMPERYAADEAVGKi","prismicId":"ZBMPERYAADEAVGKi","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36652","Title":"Office Administrator","ShortDescriptionStr":"The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, ","ExternalDescriptionStr":"<style> body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold } </style>\n<p style=\"margin-bottom:14pt;\"><b><span>Position: Office Administrator</span></b></p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Job Description:</span></b> </p> \n<p style=\"margin-bottom:14pt;\"> <span>The Office Administrator&nbsp;</span><span>position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span> </p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Core Responsibilities &amp; Duties:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Maximize office productivity through proficient use of appropriate software applications</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Establish uniform correspondence procedures and style practices</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Maintain contact with customers, ensuring high level of customer satisfaction</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"> <span>Other duties as assigned</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Requirements:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong customer service skills with focus on performance recognition</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Proficiency in planning written and verbal communications</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Excellent interpersonal skills both written and oral</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Experience working in a transportation office environment a plus</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Make decisions and or final recommendations which affect multiple departments<br/><br/></span></li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Skills:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Must have the ability to work in a fast paced environment</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong verbal and written communication skills</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Experience with AS400 operating systems is a plus</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"> <span>Transportation industry knowledge and experience is a plus</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"><b><span>Forward Air is an Equal Opportunity employer.</span></b></p>","ExternalPostedStartDate":"2023-03-15T18:17:59+00:00","PrimaryLocation":"Waukesha, WI, United States","geoLocation":{"lat":43.02266,"lng":-88.27522}}}},{"_previewable":"ZAHzPxIAACoAsdMx","prismicId":"ZAHzPxIAACoAsdMx","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36592","Title":"Cargo Handler - Full Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><b>Position: Cargo Handler&nbsp;</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><b>Core Responsibilities &amp; Duties</b><b>:</b></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Job Requirements &amp; </b><b>Qualifications:</b></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-02T21:46:16+00:00","PrimaryLocation":"Groveport, OH, United States","geoLocation":{"lat":39.8659,"lng":-82.89094}}}},{"_previewable":"ZAXydREAACwAv1L4","prismicId":"ZAXydREAACwAv1L4","data":{"careersDepartment":"Finance and Accounting","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36598","Title":"Director, Financial Reporting & Technical Accounting","ShortDescriptionStr":"The Director, Financial Reporting and Technical Accounting will lead the external reporting and policy functions to drive operational efficiency and deliver timely and accurate financial information to appropriate internal and external constituencies. This role requires strong experience with and a deep understanding of technical US GAAP accounting requirements and SEC reporting requirements. This role also requires the ability to build strong relationships and collaborate across various functions of the Company.  The Director reports to the VP, Corporate Controller.","ExternalDescriptionStr":"<p><span><span><span><strong>Position: Director, Financial Reporting </strong><strong>and Technical Accounting</strong></span></span></span></p> \n<p><span><span><span><strong>Job Description:</strong></span></span></span></p> \n<p><span><span><span><span>The Director, Financial Reporting and Technical Accounting will lead the external reporting and policy functions to drive operational efficiency and deliver timely and accurate financial information to appropriate internal and external constituencies. This role requires strong experience with and a deep understanding of technical US GAAP accounting requirements and SEC reporting requirements. This role also requires the ability to build strong relationships and collaborate across various functions of the Company.&nbsp; The Director reports to the VP, Corporate Controller.</span></span></span></span></p> \n<p><span><span><span><strong>Core Responsibilities &amp; Duties:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Lead the planning, coordination, and preparation of the Company’s SEC filings (10K, 10Q, 8K, etc.) across all functions and teams</span></span></span></span></span></li> \n <li><span><span><span><span><span>Participate in the annual audit and quarterly review process with external auditors and the corporate accounting team</span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Coordinate and prepare the monthly, quarterly, and annual financial reporting process and resulting financial statements</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Support the finance and accounting team with timely and insightful research, documentation, and guidance on technical accounting matters, including complex and non-standard transactions such as revenue recognition, leases, equity and debt matters, adoption of new standards, and general corporate accounting matters</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Develop financial policies regarding operational changes, internal control requirements, and technical accounting requirements</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Assist in overseeing compliance with SOX 404 internal control framework</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Complete ad-hoc financial reporting and analysis, as well as, special projects as needed</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Other duties as assigned</span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Qualifications:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span>Bachelor’s Degree in Accounting (Master’s Degree in Accounting or MBA is preferred)</span></span></span></span></li> \n <li><span><span><span><span>CPA certification is required</span></span></span></span></li> \n <li><span><span><span><span>Experience in transportation services, distribution, or manufacturing is preferred</span></span></span></span></li> \n <li><span><span><span><span>Big 4 Public Accounting experience preferred</span></span></span></span></li> \n <li><span><span><span><span>Knowledge of GAAP and other accounting concepts and experience in their application</span></span></span></span></li> \n <li><span><span><span><span>Experience in writing technical accounting memos</span></span></span></span></li> \n <li><span><span><span><span>Knowledge of reporting tools, especially Workiva</span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Skills:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span>The ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></span></span></span></li> \n <li><span><span><span><span><span>Interpersonal skills necessary to build effective working relationships with employees at all levels of the organization</span></span></span></span></span></li> \n <li><span><span><span><span><span>Strong organization, prioritization, project management and consulting skill set</span></span></span></span></span></li> \n <li><span><span><span><span><span>General computer skills - Microsoft Office, Outlook, Oracle ERP </span></span></span></span></span></li> \n <li><span><span><span><span><span>Excellent communication and problem-solving skills with attention to details</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></span></span></span></p>","ExternalPostedStartDate":"2023-05-09T15:08:36+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65932,"lng":-84.39214}}}},{"_previewable":"ZAc88REAAC0AxNX8","prismicId":"ZAc88REAAC0AxNX8","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36595","Title":"Sales Executive","ShortDescriptionStr":"The Sales Executive will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country. ","ExternalDescriptionStr":"<div>\n <p><strong>Position: Sales Executive</strong>&nbsp;</p>\n</div>\n<div>\n <p><strong>Location: Carson, CA</strong></p>\n <p><strong>Schedule: Full Time</strong></p>\n <p><strong>Base Salary: $70,000 - 90,000&nbsp;</strong></p>\n</div>\n<div>\n <p><strong>Job Description:</strong>&nbsp;</p>\n</div>\n<div>\n <p>The Sales Executive will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country.&nbsp;</p>\n</div>\n<div>\n <p>Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!&nbsp;</p>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Core Responsibilities &amp; Duties:</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>Develop and execute a sales strategy to meet or exceed sales targets and increase market share in the region&nbsp;</li>\n   <li>Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling&nbsp;</li>\n   <li>Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business&nbsp;</li>\n   <li>Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction&nbsp;</li>\n   <li>Collaborate with the sales team and other departments to ensure customer needs are met and expectations are exceeded&nbsp;</li>\n   <li>Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)&nbsp;</li>\n   <li>Continuously improve product and industry knowledge to stay up-to-date on market trends and competition.&nbsp;</li>\n   <li>Other duties as assigned&nbsp;</li>\n  </ul>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Qualifications:</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>Bachelor's degree in Business, Sales, or a related field&nbsp;</li>\n   <li>3+ years of experience in account management, preferably in the transportation or logistics industry&nbsp;</li>\n   <li>Proven track record of achieving sales targets and growing accounts&nbsp;</li>\n   <li>Excellent communication, negotiation, and interpersonal skills&nbsp;</li>\n   <li>Strong problem-solving and decision-making abilities&nbsp;</li>\n   <li>Ability to work independently as well as in a team environment&nbsp;</li>\n   <li>Knowledge of CRM software (Salesforce) and Microsoft Office Suite&nbsp;</li>\n  </ul>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Skills:</strong>&nbsp;</p>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>The ideal candidate will possess a “can do” attitude with a “will do” work ethic&nbsp;</li>\n   <li>Must have the ability to work in a fast paced/high volume sales environment&nbsp;</li>\n  </ul>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Forward Air is an Equal Opportunity employer.</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>&nbsp;</p>\n </div>\n</div>","ExternalPostedStartDate":"2023-05-03T19:50:19+00:00","PrimaryLocation":"Los Angeles, CA, United States","geoLocation":{"lat":33.86497,"lng":-118.25752}}}},{"_previewable":"ZAH81xIAAC8AsgCa","prismicId":"ZAH81xIAAC8AsgCa","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36586","Title":"Enterprise Sales Manager","ShortDescriptionStr":"We are seeking for a high-performing Enterprise Sales Manager to drive business growth within a designated regional territory. This position is responsible for maximizing revenue growth and profitability by cross-selling all Forward services and expanding our Forward market share.","ExternalDescriptionStr":"<p><strong>Position: Enterprise Sales Manager&nbsp;&nbsp;</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>We are seeking for a high-performing Enterprise Sales Manager to drive business growth within a designated regional territory. This position is responsible for maximizing revenue growth and profitability by cross-selling all Forward services and expanding our Forward market share.</p> \n<p><strong>Core Responsibilities and Duties:</strong></p> \n<ul> \n <li>Managing and planning sales activity to meet sales goals</li> \n <li>Identify, prospect, and foster profitable growth of new products with our enterprise customers</li> \n <li>Find LTL, FTL, and Intermodal revenue within each customer while working collaboratively with supporting departments – operations, P&amp;A, marketing, and supporting the sales team</li> \n <li>Build presentations and market intelligence overviews to support growth strategies</li> \n <li>Execute communication strategies to successfully action sales blitzes</li> \n <li>Engage with the enterprise operations team to provide metric-based reporting to resolve issues</li> \n <li>Anticipate and interpret Enterprise Customer needs and business challenges</li> \n <li>Use intelligence reports to measure and analyze key performance indicators and initiatives</li> \n <li>Communicate cost impacts to customers and find win/win solutions</li> \n <li>Manage and react to day-to-day sales and operational requirements in a professional and timely manner</li> \n <li>Management and maximization of profitability through trend reporting, rate analysis, and targeting of desired business</li> \n <li>Travel required to support local relationships, finding new opportunities, retention, and C- suite meeting attendance</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Qualifications:</strong>&nbsp;</p> \n<ul> \n <li>Bachelor’s degree or 6+ years of sales experience</li> \n <li>Aptitude to develop a strategic plan to propel profit and revenue to support expansion with current customers</li> \n <li>Ability to communicate, present and influence credibly and effectively at all levels of the organization</li> \n <li>Ability to communicate with C-suite executives to gain corporate sponsorship and build relationships</li> \n <li>Skilled in trend management and root cause analysis with solutions</li> \n <li>Experienced in the utilization of Sales Force to capture the life cycle of opportunities and customer interactions</li> \n <li>Strong business sense and negotiation methods</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Experience in planning and implementing sales strategies</li> \n <li>Experience in customer relationship management</li> \n <li>Outlook, Excel, and PowerPoint proficiency</li> \n <li>Excellent time management skills</li> \n <li>Superb communication and problem resolution skills</li> \n <li>Experience reporting Sales activity results and sales trends</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-02T20:30:10+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65938,"lng":-84.39217}}}},{"_previewable":"ZAH0DBIAACoAsdbR","prismicId":"ZAH0DBIAACoAsdbR","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Experienced","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36574","Title":"Sales Executive","ShortDescriptionStr":"The Sales Executive will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country. ","ExternalDescriptionStr":"<div>\n <p><strong>Position: Sales Executive</strong>&nbsp;</p>\n</div>\n<div>\n <p><strong>Location:&nbsp;</strong> <strong>Great Lakes</strong></p>\n</div>\n<div>\n <p><strong>Job Description:</strong>&nbsp;</p>\n</div>\n<div>\n <p>The Sales Executive will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country.&nbsp;</p>\n</div>\n<div>\n <p>Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!&nbsp;</p>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Core Responsibilities &amp; Duties:</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>Develop and execute a sales strategy to meet or exceed sales targets and increase market share in the region&nbsp;</li>\n   <li>Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling&nbsp;</li>\n   <li>Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business&nbsp;</li>\n   <li>Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction&nbsp;</li>\n   <li>Collaborate with the sales team and other departments to ensure customer needs are met and expectations are exceeded&nbsp;</li>\n   <li>Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)&nbsp;</li>\n   <li>Continuously improve product and industry knowledge to stay up-to-date on market trends and competition.&nbsp;</li>\n   <li>Other duties as assigned&nbsp;</li>\n  </ul>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Qualifications:</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>Bachelor's degree in Business, Sales, or a related field&nbsp;</li>\n   <li>3+ years of experience in account management, preferably in the transportation or logistics industry&nbsp;</li>\n   <li>Proven track record of achieving sales targets and growing accounts&nbsp;</li>\n   <li>Excellent communication, negotiation, and interpersonal skills&nbsp;</li>\n   <li>Strong problem-solving and decision-making abilities&nbsp;</li>\n   <li>Ability to work independently as well as in a team environment&nbsp;</li>\n   <li>Knowledge of CRM software (Salesforce) and Microsoft Office Suite&nbsp;</li>\n  </ul>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Skills:</strong>&nbsp;</p>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>The ideal candidate will possess a “can do” attitude with a “will do” work ethic&nbsp;</li>\n   <li>Must have the ability to work in a fast paced/high volume sales environment&nbsp;</li>\n  </ul>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Forward Air is an Equal Opportunity employer.</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p>&nbsp;</p>\n </div>\n</div>","ExternalPostedStartDate":"2023-03-02T20:34:28+00:00","PrimaryLocation":"Cleveland, OH, United States","geoLocation":{"lat":41.37967,"lng":-81.78282}}}},{"_previewable":"ZAH0SRIAACkAsdgI","prismicId":"ZAH0SRIAACkAsdgI","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Experienced","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36576","Title":"Regional Sales Executive - Metro NY","ShortDescriptionStr":"As a member of our newly created dynamic, hi-energy direct sales team, the Regional Sales Executive is responsible for new business development, account implementation, and maintaining and deepening customer relationships within a defined sales territory selling the portfolio of Forward Air products, services, and solutions. The Regional Sales Executive is a hunter, providing consistent face-to-face customer contact supplemented with virtual engagement in an assigned market based geographic territory to achieve personal and company sales goals for small to mid-sized customers. Living within a reasonable commuting distance of the assigned territory is a requirement for this role.","ExternalDescriptionStr":"<p><strong>Position: Regional Sales Executive</strong></p>\n<p><strong>Location: Metro NY</strong></p>\n<p><strong>Schedule: Full Time</strong></p>\n<p><strong>Base Salary: $70,000 - 90,000 &nbsp;</strong></p>\n<p><strong>Job Description:</strong></p>\n<p>As a member of our newly created dynamic, hi-energy direct sales team, the Regional Sales Executive is responsible for new business development, account implementation, and maintaining and deepening customer relationships within a defined sales territory selling the portfolio of Forward Air products, services, and solutions. The Regional Sales Executive is a hunter, providing consistent face-to-face customer contact supplemented with virtual engagement in an assigned market based geographic territory to achieve personal and company sales goals for small to mid-sized customers. Living within a reasonable commuting distance of the assigned territory is a requirement for this role.</p>\n<p>Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!</p>\n<p><strong>Core Responsibilities &amp; Duties:</strong></p>\n<ul>\n <li>Create and execute a sales strategy to meet or exceed sales targets and increase market share in the region</li>\n <li>Develop new business and growing revenue by identifying net new customers/logos, conducting background research on potential customers, discussing the customer’s supply chain with decision makers and other appropriate customer representatives, analyzing customer needs, and developing and implementing solutions</li>\n <li>Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling</li>\n <li>Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business</li>\n <li>Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction</li>\n <li>Collaborate with the sales team and other departments; including but not limited to operations, pricing, customer success, etc. to ensure customer needs are met and expectations are exceeded</li>\n <li>Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)</li>\n <li>Continuously improve product and industry knowledge to stay up-to-date on market trends and competition</li>\n <li>Demonstrates initiative, organization, discipline, and adaptability while working in a team environment</li>\n <li>Other duties as assigned</li>\n</ul>\n<p><strong>Qualifications:</strong></p>\n<ul>\n <li>Bachelor's degree in Business, Sales, or a related field preferred</li>\n <li>3+ years of experience in account management, preferably in the transportation or logistics industry</li>\n <li>Proven track record of achieving sales targets and growing accounts</li>\n <li>Excellent communication, negotiation, and interpersonal skills</li>\n <li>Strong problem-solving and decision-making abilities</li>\n <li>Ability to work independently as well as in a team environment</li>\n <li>Knowledge of CRM software (Salesforce) and Microsoft Office Suite</li>\n <li>Overnight travel may be required to meet customer demands</li>\n</ul>\n<p><strong>Skills:</strong></p>\n<ul>\n <li>The ideal candidate will possess a “can do” attitude with a “will do” work ethic</li>\n <li>Must have the ability to work in a fast paced/high volume sales environment</li>\n</ul>\n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-02T20:32:20+00:00","PrimaryLocation":"Jamaica, NY, United States","geoLocation":{"lat":40.67301,"lng":-73.75359}}}},{"_previewable":"ZAHz7BIAAC8AsdZZ","prismicId":"ZAHz7BIAAC8AsdZZ","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Experienced","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36570","Title":"Sales Executive","ShortDescriptionStr":"The Sales Executive will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country. ","ExternalDescriptionStr":"<div>\n <p><strong>Position: Sales Executive</strong>&nbsp;</p>\n</div>\n<div>\n <p><strong>Location:&nbsp;</strong> <strong>Houston, TX</strong></p>\n</div>\n<div>\n <p><strong>Job Description:</strong>&nbsp;</p>\n</div>\n<div>\n <p>The Sales Executive will be responsible for developing and executing a sales strategy that will increase revenue and market share for Forward Air. They will be accountable for prospecting, qualifying, and closing new business opportunities while maintaining and growing existing customer relationships. The ideal candidate will have a proven track record of exceeding sales targets in the transportation industry and a strong network of contacts across the country.&nbsp;</p>\n</div>\n<div>\n <p>Join the Sales team at Forward Air, an industry-leading expedited LTL transportation company that is revolutionizing the logistics industry at the perfect time. Our innovative technology, extensive network, and unmatched service capabilities allow us to provide tailored solutions for businesses of all sizes, from local retailers to Fortune 500 companies. We are looking for dynamic sales professionals to join our team and help us continue to grow and expand across the country. With competitive compensation, excellent benefits, and opportunities for career growth, Forward Air is the perfect place to advance your sales career and make a lasting impact in the transportation industry. Join us today and be a part of the future of logistics!&nbsp;</p>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Core Responsibilities &amp; Duties:</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>Develop and execute a sales strategy to meet or exceed sales targets and increase market share in the region&nbsp;</li>\n   <li>Identify, develop, and qualify new sales opportunities through research, prospecting, and outbound calling&nbsp;</li>\n   <li>Meet with customers to understand their needs and recommend appropriate transportation solutions that will benefit their business&nbsp;</li>\n   <li>Build and maintain strong relationships with customers and serve as their main point of contact, providing them with exceptional customer service and ensuring customer satisfaction&nbsp;</li>\n   <li>Collaborate with the sales team and other departments to ensure customer needs are met and expectations are exceeded&nbsp;</li>\n   <li>Provide accurate and timely reporting of sales activities and customer interactions in the company's CRM system (Salesforce)&nbsp;</li>\n   <li>Continuously improve product and industry knowledge to stay up-to-date on market trends and competition.&nbsp;</li>\n   <li>Other duties as assigned&nbsp;</li>\n  </ul>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Qualifications:</strong>&nbsp;</p>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>Bachelor's degree in Business, Sales, or a related field&nbsp;</li>\n   <li>3+ years of experience in account management, preferably in the transportation or logistics industry&nbsp;</li>\n   <li>Proven track record of achieving sales targets and growing accounts&nbsp;</li>\n   <li>Excellent communication, negotiation, and interpersonal skills&nbsp;</li>\n   <li>Strong problem-solving and decision-making abilities&nbsp;</li>\n   <li>Ability to work independently as well as in a team environment&nbsp;</li>\n   <li>Knowledge of CRM software (Salesforce) and Microsoft Office Suite&nbsp;</li>\n  </ul>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Skills:</strong>&nbsp;</p>\n </div>\n</div>\n<div>\n <div style=\"margin:0px;padding:0px;\">\n  <ul>\n   <li>The ideal candidate will possess a “can do” attitude with a “will do” work ethic&nbsp;</li>\n   <li>Must have the ability to work in a fast paced/high volume sales environment&nbsp;</li>\n  </ul>\n </div>\n <div style=\"margin:0px;padding:0px;\">\n  <p><strong>Forward Air is an Equal Opportunity employer.</strong>&nbsp;</p>\n </div>\n</div>","ExternalPostedStartDate":"2023-03-02T20:35:15+00:00","PrimaryLocation":"Houston, TX, United States","geoLocation":{"lat":30.01275,"lng":-95.29456}}}},{"_previewable":"ZAXwphEAACoAv0qH","prismicId":"ZAXwphEAACoAv0qH","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36559","Title":"Office Administrator","ShortDescriptionStr":"The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Office Administrator</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p>&nbsp;</p> \n<p><span>The Office Administrator&nbsp;</span><span>position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span></li> \n <li><span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span></li> \n <li><span>Maximize office productivity through proficient use of appropriate software applications</span></li> \n <li><span>Establish uniform correspondence procedures and style practices</span></li> \n <li><span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span></li> \n <li><span>Maintain contact with customers, ensuring high level of customer satisfaction</span></li> \n <li><span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Requirements:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Strong customer service skills with focus on performance recognition</span></li> \n <li><span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span></li> \n <li><span>Proficiency in planning written and verbal communications</span></li> \n <li><span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)</span></li> \n <li><span>Excellent interpersonal skills both written and oral</span></li> \n <li><span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span></li> \n <li><span>Experience working in a transportation office environment a plus</span></li> \n <li><span>Make decisions and or final recommendations which affect multiple departments</span></li> \n</ul> \n<p><strong><span>Skills:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></li> \n <li><span>Must have the ability to work in a fast paced environment</span></li> \n <li><span>Strong verbal and written communication skills</span></li> \n <li><span>Experience with AS400 operating systems is a plus</span></li> \n <li><span>Transportation industry knowledge and experience is a plus</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-03-03T16:11:10+00:00","PrimaryLocation":"Eden Prairie, MN, United States","geoLocation":{"lat":44.86487,"lng":-93.4332}}}},{"_previewable":"ZAc8rREAAC0AxNS6","prismicId":"ZAc8rREAAC0AxNS6","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Part Time","careersJob":{"Id":"36603","Title":"Office Administrator - Part Time","ShortDescriptionStr":"The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Office Administrator</span></strong></p> \n<p><strong><span>Job Description:</span></strong></p> \n<p><span>The Office Administrator&nbsp;</span><span>position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span></li> \n <li><span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span></li> \n <li><span>Maximize office productivity through proficient use of appropriate software applications</span></li> \n <li><span>Establish uniform correspondence procedures and style practices</span></li> \n <li><span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span></li> \n <li><span>Maintain contact with customers, ensuring high level of customer satisfaction</span></li> \n <li><span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Requirements:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Strong customer service skills with focus on performance recognition</span></li> \n <li><span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span></li> \n <li><span>Proficiency in planning written and verbal communications</span></li> \n <li><span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)</span></li> \n <li><span>Excellent interpersonal skills both written and oral</span></li> \n <li><span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span></li> \n <li><span>Experience working in a transportation office environment a plus</span></li> \n <li><span>Make decisions and or final recommendations which affect multiple departments</span><br> &nbsp;</li> \n</ul> \n<p><strong><span>Skills:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></li> \n <li><span>Must have the ability to work in a fast paced environment</span></li> \n <li><span>Strong verbal and written communication skills</span></li> \n <li><span>Experience with AS400 operating systems is a plus</span></li> \n <li><span>Transportation industry knowledge and experience is a plus</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-03-06T18:58:26+00:00","PrimaryLocation":"New Orleans, LA, United States","geoLocation":{"lat":29.98888,"lng":-90.25416}}}},{"_previewable":"ZAiLIBEAAC8AyhOP","prismicId":"ZAiLIBEAAC8AyhOP","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Part Time","careersJob":{"Id":"36587","Title":"Cargo Handler - Part Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><b>Position: Cargo Handler&nbsp;</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><b>Core Responsibilities &amp; Duties</b><b>:</b></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Job Requirements &amp; </b><b>Qualifications:</b></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-07T19:16:16+00:00","PrimaryLocation":"Forest Park, GA, United States","geoLocation":{"lat":33.61468,"lng":-84.3676}}}},{"_previewable":"ZAiNWREAAC8Ayh3S","prismicId":"ZAiNWREAAC8Ayh3S","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36597","Title":"Customer Service Representative - Full Time","ShortDescriptionStr":"The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication","ExternalDescriptionStr":"<style> body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold } </style>\n<p style=\"margin-bottom:14pt;\"><span><span><b>Position:</b>&nbsp;</span></span><b><span>Customer Service Representative</span></b></p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Job Description:</span></b> </p> \n<p style=\"margin-bottom:14pt;\"> <span>The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication.</span> </p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Core Duties &amp; Responsibilities:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"><span>Answer incoming customer calls and provide detail information</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Notify customers daily of freight availability</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Data entry (domestic and international bills)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Maintain a driver sign in log</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Maintain a cash log file</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Maintain files in order and as outlined in the operations procedures and policy manual</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Perform daily audits on all outbound shipments</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Arrive inbound manifest and close out outbound manifest in the AS400</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Consistently monitor e-mail request and provide detail information in a timely fashion</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Regular and dependable attendance</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Prepare in-bond documentation (Smaller stations only)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Acceptance of “containers” and proper documentation (Smaller stations only)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Office cleanliness: vacuum and trash empty (Smaller stations only)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only)</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"><span>Other duties as assigned</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Requirements:</span></b></p> \n<ul> \n <li>Intermodal transportation experience required</li> \n <li>Demonstrated ability to carry out assignments to their completion and meet deadlines</li> \n <li>Ability to establish and maintain effective working relationships with employees and managers</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</li> \n <li>Ability to perform general administrative duties; file, perform data entry, photocopies, etc.&nbsp;</li> \n <li>Ability to handle heavy work load and work well under pressure</li> \n <li>Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc)</li> \n <li>High school diploma or GED equivalent</li> \n <li>Must be able to pass basic hazardous materials training</li> \n</ul> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Skills:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Must have the ability to work in a fast paced environment</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Strong verbal and written communication skills</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Experience with AS400 operating systems is a plus</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Transportation industry knowledge and experience is a plus</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"><span>Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.</span></li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Forward Air is an Equal Opportunity employer.</span></b></p> \n<p><br/></p>","ExternalPostedStartDate":"2023-03-07T19:13:43+00:00","PrimaryLocation":"La Vergne, TN, United States","geoLocation":{"lat":36.01462,"lng":-86.56493}}}},{"_previewable":"ZAiODREAACkAyiEc","prismicId":"ZAiODREAACkAyiEc","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36557","Title":"Location Supervisor","ShortDescriptionStr":"Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Location Supervisor</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p><span>Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span></p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Manager in training to become Location Manager</span></li> \n <li><span>Delivery and route management</span></li> \n <li><span>Assist in recruiting / retention of contractors</span></li> \n <li><span>Engagement and positive culture</span></li> \n <li><span>Work directly with the Client and Location Manager</span></li> \n <li><span>Adhere and enforce all operational policies</span></li> \n <li><span>Warehouse Operations (in certain locations)</span></li> \n <li><span>Maintain a clean and safe working environment</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Qualifications:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Bachelor's degree or equivalent work experience</span></li> \n <li><span>Prior experience in management and/or logistics</span></li> \n <li><span>Excellent communication skills both written and verbal</span></li> \n <li><span>Strong leadership and planning ability</span></li> \n <li><span>Must possess strong interpersonal skills</span></li> \n <li><span>Must have the ability to prioritize work load and manage time</span></li> \n <li><span>Identifies and resolves problems. Demonstrates attention to detail</span></li> \n <li><span>Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions</span></li> \n <li><span>Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization</span></li> \n <li><span>Provides timely and professional support to all internal/external customers and vendors</span></li> \n <li><span>Effective organization and leadership skills</span></li> \n <li><span>Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees</span></li> \n <li><span>General computer skills - Microsoft Office, Outlook, AS400&nbsp;</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-03-07T18:34:38+00:00","PrimaryLocation":"Hiawatha, IA, United States","geoLocation":{"lat":42.04405,"lng":-91.68673}}}},{"_previewable":"ZAiM8BEAAC0Ayhvo","prismicId":"ZAiM8BEAAC0Ayhvo","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36591","Title":"Customer Service Representative - Full Time","ShortDescriptionStr":"The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication","ExternalDescriptionStr":"<style> body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold } </style>\n<p style=\"margin-bottom:14pt;\"><span><span><b>Position:</b>&nbsp;</span></span><b><span>Customer Service Representative</span></b></p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Job Description:</span></b> </p> \n<p style=\"margin-bottom:14pt;\"> <span>The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication.</span> </p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Core Duties &amp; Responsibilities:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"><span>Answer incoming customer calls and provide detail information</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Notify customers daily of freight availability</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Data entry (domestic and international bills)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Maintain a driver sign in log</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Maintain a cash log file</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Maintain files in order and as outlined in the operations procedures and policy manual</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Perform daily audits on all outbound shipments</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Arrive inbound manifest and close out outbound manifest in the AS400</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Consistently monitor e-mail request and provide detail information in a timely fashion</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Regular and dependable attendance</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Prepare in-bond documentation (Smaller stations only)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Acceptance of “containers” and proper documentation (Smaller stations only)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Office cleanliness: vacuum and trash empty (Smaller stations only)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only)</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"><span>Other duties as assigned</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Requirements:</span></b></p> \n<ul> \n <li>Intermodal transportation experience required</li> \n <li>Demonstrated ability to carry out assignments to their completion and meet deadlines</li> \n <li>Ability to establish and maintain effective working relationships with employees and managers</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</li> \n <li>Ability to perform general administrative duties; file, perform data entry, photocopies, etc.&nbsp;</li> \n <li>Ability to handle heavy work load and work well under pressure</li> \n <li>Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc)</li> \n <li>High school diploma or GED equivalent</li> \n <li>Must be able to pass basic hazardous materials training</li> \n</ul> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Skills:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Must have the ability to work in a fast paced environment</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Strong verbal and written communication skills</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Experience with AS400 operating systems is a plus</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"><span>Transportation industry knowledge and experience is a plus</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"><span>Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.</span></li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Forward Air is an Equal Opportunity employer.</span></b></p> \n<p><br/></p>","ExternalPostedStartDate":"2023-03-07T19:14:56+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.61468,"lng":-84.3676}}}},{"_previewable":"ZBRdhBYAAC4AVnCo","prismicId":"ZBRdhBYAAC4AVnCo","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36642","Title":"Billing Analyst","ShortDescriptionStr":"The Billing Analyst is responsible for preparing and analyzing documentation for all Forward Air shipments information for invoicing. This position must be able to effectively maintain accounting procedures such as accuracy and detail as well as carry out assigned projects to their completion.","ExternalDescriptionStr":"<p><strong>Position:</strong>&nbsp;<strong>&nbsp;Billing Analyst</strong></p>\n<p><strong>Job Description:</strong></p>\n<p>The Billing Analyst is responsible for preparing and analyzing documentation for all Forward Air shipments information for invoicing. This position must be able to effectively maintain accounting procedures such as accuracy and detail as well as carry out assigned projects to their completion.</p>\n<p><strong>Core Duties &amp; Responsibilities:</strong></p>\n<ul>\n <li>Creates scanning batches for all the different Forward Air documents</li>\n <li>Manages and indexes the batches</li>\n <li>Distributes the batches to the appropriate departments when complete</li>\n <li>Compile all billing documents required for invoicing</li>\n <li>Compare &amp; review all billing documents to the shipment information in the AS400 system</li>\n <li>Mark and release the billing documents for invoicing</li>\n <li>Complete PODS are priority and is indexed every hour throughout the day</li>\n <li>Break down any Forward Air billing or pod documents that are sent to corporate from the stations. Documents consist of Forward Air pros, air cargo transfer manifests, master airway bills, or other supporting documents.<strong>&nbsp;</strong></li>\n <li>Monitors airbills in audit and accessorial charges<strong>&nbsp;</strong></li>\n <li>Process invoice downloads for specific customers<strong>&nbsp;</strong></li>\n <li>Sort the billing documents&nbsp;<strong>&nbsp;</strong></li>\n <li>Must be available to work variable shifts and weekends</li>\n <li>Other duties as assigned</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n <li>Demonstrated ability to carry out assignments to their completion</li>\n <li>Provide excellent customer service and professional etiquette</li>\n <li>Ability to establish and maintain effective working relationships with employees and managers</li>\n <li>Desire for a long-term career with an industry leading company</li>\n <li>Ability to present and maintain a positive corporate image in a fast paced environment</li>\n <li>Proactively establish and maintain effective working team relationships with all support departments</li>\n <li>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</li>\n <li>Desire to acquire working knowledge of company practices, methods and resources made available&nbsp;</li>\n <li>Ability to acquire working knowledge of trucking industry</li>\n</ul>\n<p><strong>Skills:</strong></p>\n<ul>\n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li>\n <li>Must have the ability to work in a fast paced environment</li>\n <li>Strong verbal and written communication skills</li>\n <li>Experience with excel and basic accounting including credits and debits is required&nbsp;</li>\n <li>Experience with AS400 operating systems is a plus</li>\n <li>Transportation industry knowledge and experience is a plus</li>\n</ul>\n<p><strong>Forward Air is an Equal Opportunity employer.</strong><i><strong>&nbsp;</strong></i></p>","ExternalPostedStartDate":"2023-04-11T18:21:57+00:00","PrimaryLocation":"Greeneville, TN, United States","geoLocation":{"lat":36.20958,"lng":-82.80086}}}},{"_previewable":"ZBReCxYAAC0AVnGE","prismicId":"ZBReCxYAAC0AVnGE","data":{"careersDepartment":"Finance and Accounting","careersExperience":"Experienced","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36648","Title":"Senior Financial Analyst, Financial Planning & Analysis","ShortDescriptionStr":"The Senior Financial Analyst, Financial Planning & Analysis is focused on the facilitation and evolution of financial planning, forecasting, and analysis in support of strategic goals through highly organized processes and modeling of key performance indicators. In addition, this role will provide consultative financial analysis and recommendations aligned with and in support of Forward Air’s financial and strategic objectives. ","ExternalDescriptionStr":"<p><strong>Position: Senior Financial Analyst, Financial Planning &amp; Analysis</strong></p>\n<p><strong>Job Description:</strong></p>\n<p>The Senior Financial Analyst, Financial Planning &amp; Analysis is focused on the facilitation and evolution of financial planning, forecasting, and analysis in support of strategic goals through highly organized processes and modeling of key performance indicators. In addition, this role will provide consultative financial analysis and recommendations aligned with and in support of Forward Air’s financial and strategic objectives.&nbsp;</p>\n<p><strong>Core Responsibilities &amp; Duties:</strong></p>\n<ul>\n <li>Responsible for providing financial consulting and strategic support to senior management including financial presentations, industry comparisons, new business opportunities, acquisition analysis and other projects requested by the senior team</li>\n <li>Responsible for building and implementing both a revenue and operations forecast and analysis process through collaboration with Sales/Marketing and Operations supported by measurable assumptions</li>\n <li>Design and perform metric-based cost efficiency analysis projects and performance monitoring dashboards and analysis for revenue and operations</li>\n <li>Clearly present inputs, assumptions, key performance factors, and basis for recommendations</li>\n <li>Key participant in the development of effective financial modeling and analysis to support strategic marketing and new business initiatives and business plans aligned with the financial and strategic objectives of Forward Air</li>\n <li>Works with external consultants when required, prepares recommendations and makes presentations to management as required</li>\n <li>Responsible for supporting an ethical and compliant environment in accordance with company policies and procedures and industry regulations and standards</li>\n <li>Other duties as assigned&nbsp;&nbsp;&nbsp;</li>\n</ul>\n<p><strong>Qualifications:</strong></p>\n<ul>\n <li>Bachelor's degree in Finance or Accounting or related field of study, MBA preferred</li>\n <li>At least 3-5 years of financial analysis experience performing complex financial modeling and consultation for a large organization, preferably a network-based company&nbsp;&nbsp;</li>\n <li>Demonstrated experience:\n  <ul>\n   <li>Ability to engage, inspire and collaborate across all functional areas including external stakeholders</li>\n   <li>Developing and managing connected volume, yield, revenue and operational fulfillment forecasts</li>\n   <li>Financial, trending and benchmarking analysis and reporting</li>\n   <li>Leading financial planning and forecasting processes, operations management analysis, and capital expenditure analysis and control</li>\n   <li>Decision support, and looks to anticipate the analysis needed for decisions</li>\n   <li>Creative idea development capabilities with the executive presence to interact with senior staff and strategic vendor partners</li>\n   <li>Advanced modeling capabilities with the ability to work with large data sets</li>\n   <li>Build and present Power Point presentations</li>\n   <li>Project management</li>\n  </ul></li>\n <li>Highly skilled at getting results through influence rather than direct authority</li>\n</ul>\n<p><strong>Skills:</strong></p>\n<ul>\n <li>The ideal candidate will possess a “can do” attitude with a “will do” work ethic</li>\n <li>Ability to communicate effectively with all levels of the organization</li>\n <li>Advanced knowledge of Excel, Power Point and working knowledge of financial planning software (Adaptive and Tableau experience preferred)</li>\n <li>Excellent communication and problem-solving skills</li>\n</ul>\n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>\n<p>&nbsp;</p>","ExternalPostedStartDate":"2023-03-16T12:16:24+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65932,"lng":-84.39214}}}},{"_previewable":"ZBRbDBYAAC0AVmyv","prismicId":"ZBRbDBYAAC0AVmyv","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36658","Title":"Office Administrator","ShortDescriptionStr":"The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, ","ExternalDescriptionStr":"<style> body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold } </style>\n<p style=\"margin-bottom:14pt;\"><b><span>Position: Office Administrator</span></b></p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Job Description:</span></b> </p> \n<p style=\"margin-bottom:14pt;\"> <span>The Office Administrator&nbsp;</span><span>position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span> </p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Core Responsibilities &amp; Duties:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Maximize office productivity through proficient use of appropriate software applications</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Establish uniform correspondence procedures and style practices</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Maintain contact with customers, ensuring high level of customer satisfaction</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"> <span>Other duties as assigned</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Requirements:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong customer service skills with focus on performance recognition</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Proficiency in planning written and verbal communications</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Excellent interpersonal skills both written and oral</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Experience working in a transportation office environment a plus</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Make decisions and or final recommendations which affect multiple departments<br/><br/></span></li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Skills:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Must have the ability to work in a fast paced environment</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong verbal and written communication skills</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Experience with AS400 operating systems is a plus</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"> <span>Transportation industry knowledge and experience is a plus</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"><b><span>Forward Air is an Equal Opportunity employer.</span></b></p>","ExternalPostedStartDate":"2023-03-16T14:30:52+00:00","PrimaryLocation":"Hamilton, OH, United States","geoLocation":{"lat":39.36648,"lng":-84.5442}}}},{"_previewable":"ZBhTXRYAAC0AXCih","prismicId":"ZBhTXRYAAC0AXCih","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36400","Title":"Location Manager","ShortDescriptionStr":"The Location Manager is a critical leader at the market.  The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.  Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities. ","ExternalDescriptionStr":"<div> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Position: Location Manager</strong></p> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Job Description:</strong><span>&nbsp;</span></p> \n</div> \n<div> \n <p style=\"margin-left:0px; margin-right:0px\"><span>The Location Manager is a critical leader at the market.&nbsp; The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.&nbsp; Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span><span>&nbsp;</span></p> \n</div> \n<div> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Core Responsibilities &amp; Duties:</strong><span>&nbsp;</span></p> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <ul> \n   <li><span>Focus on relationship with client in order to gain 100% of appliance delivery business</span><span>&nbsp;</span></li> \n   <li><span>Focus on Independent Contractor Partnerships (Profitability &amp; Compliance)</span><span>&nbsp;</span></li> \n   <li><span><span>Achieve goals set forth by the client &amp;&nbsp;</span><span>Forward Final Mile&nbsp;</span></span><span>&nbsp;</span></li> \n   <li><span>Develop and hold your staff accountable (if applicable)</span><span>&nbsp;</span></li> \n   <li><span>Continuously recruit and retain Independent Contractors</span><span>&nbsp;</span></li> \n   <li><span>Manage claims and their processes (with FOC assistance)</span><span>&nbsp;</span></li> \n   <li><span><span>P&amp;L Management (</span><span>Controllables</span><span>)&nbsp;&nbsp;</span></span><span>&nbsp;</span></li> \n  </ul> \n </div> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <ul> \n   <li> \n    <ul> \n     <li><span>Delivery Expense (Minimums / effective routing, support expense)</span></li> \n     <li><span>Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)</span><span>&nbsp;</span></li> \n     <li><span>Warehouse Expense (Contracted Labor, Inventory variances)</span><span>&nbsp;</span></li> \n     <li><span>Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel &amp; Meals)</span><span>&nbsp;</span></li> \n     <li><span>Achieve Location Margin goals</span><span>&nbsp;</span></li> \n     <li><span>Rental car vs mileage reimbursement</span><span>&nbsp;</span><br/> &nbsp;</li> \n    </ul> </li> \n   <li><span>Communicate effectively with the DIA, DIM and client staff</span><span>&nbsp;</span></li> \n   <li><span>Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)</span><span>&nbsp;</span></li> \n   <li><span>Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)</span><span>&nbsp;</span></li> \n   <li><span>Showroom visits as needed in order to build/maintain relationship with client</span><span>&nbsp;</span></li> \n   <li><span>Maintain tote inventory and hold BP’s accountable (trade stock)</span><span>&nbsp;</span></li> \n   <li><span>Enforce and adhere to company policies and procedures.</span><span>&nbsp;</span></li> \n   <li><span>Responsible for loadout / warehouse oversight of QC with getting teams off dock</span><span>&nbsp;</span></li> \n   <li><span>Actively route monitor teams from the road (see SOP for details)</span><span>&nbsp;</span></li> \n   <li><span>Travel must be pre-approved by the Area Manager and submitted through Jack Annett.&nbsp; Expenses must be within budget.</span><span>&nbsp;</span></li> \n   <li><span>Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)</span><span>&nbsp;</span></li> \n   <li><span>Hold BP meetings as needed to review claims, settlements, compliance, etc.</span><span>&nbsp;</span></li> \n   <li><span>Participate in Client and internal conference calls</span><span>&nbsp;</span></li> \n   <li><span>Provide Weekly updates on your locations as dictated by Area Manager. Weekly recap should include:</span><span>&nbsp;</span> \n    <ul> \n     <li><span>Your schedule for the week</span><span>&nbsp;</span></li> \n     <li><span>Summarized update of location(s)</span><span>&nbsp;</span></li> \n     <li><span>Standup recap</span><span>&nbsp;</span></li> \n     <li><span>Ride behind recap</span><span>&nbsp;</span></li> \n     <li><span>Aging invoices update (if applicable)</span><span>&nbsp;</span></li> \n     <li><span><span>Current # of trucks ran in location vs. # of&nbsp;</span><span>FFM</span><span>&nbsp;trucks ran</span></span><span>&nbsp;</span></li> \n    </ul> </li> \n   <li><span>Other duties as assigned</span></li> \n  </ul> \n </div> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <p style=\"margin-left:0px; margin-right:0px\"><strong>Forward Air is an Equal Opportunity employer.</strong><span>&nbsp;</span></p> \n </div> \n</div>","ExternalPostedStartDate":"2023-03-17T16:01:39+00:00","PrimaryLocation":"Corpus Christi, TX, United States","geoLocation":{"lat":27.79675,"lng":-97.4005}}}},{"_previewable":"ZBhTkxYAAC4AXCj7","prismicId":"ZBhTkxYAAC4AXCj7","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36656","Title":"Warehouse Inventory Clerk","ShortDescriptionStr":"The Warehouse Inventory Clerk is responsible for performing the clerical inventory duties. This candidate will respond to emails and voicemails concerning orders, issue resolution, shipment tracking, routing questions and customer requests in a timely manner. She/he must have excellent organizational skills handling files, time management and the ability to meet deadlines.","ExternalDescriptionStr":"<p><strong>Position:</strong> <strong>&nbsp;Warehouse Inventory Clerk</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Warehouse Inventory Clerk is responsible for performing the clerical inventory duties. This candidate will respond to emails and voicemails concerning orders, issue resolution, shipment tracking, routing questions and customer requests in a timely manner. She/he must have excellent organizational skills handling files, time management and the ability to meet deadlines.</p> \n<p><strong>Core Duties &amp; Responsibilities:</strong></p> \n<ul> \n <li>Answer incoming customer calls and provide detail information</li> \n <li>Participate in afternoon check-in of delivery teams</li> \n <li>Audit inventory parts for delivery teams</li> \n <li>Data entry on shipment tracking</li> \n <li>Provide support for tracking shipments and communicate progress</li> \n <li>Maintain files in order and as outlined in the operations procedures and policy manual</li> \n <li>Consistently monitor e-mail request and provide detail information in a timely fashion</li> \n <li>Regular and dependable attendance</li> \n <li>Any other duties as assigned</li> \n</ul> \n<p><strong>Requirements</strong><strong>:</strong></p> \n<ul> \n <li>Demonstrated ability to carry out assignments to their completion and meet deadlines</li> \n <li>Ability to work well without direct supervision</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</li> \n <li>Ability to perform general administrative duties; file, perform data entry, photocopies, etc. &nbsp;</li> \n <li>Ability to handle heavy work load and work well under pressure</li> \n <li>Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc)</li> \n <li>High school diploma or GED equivalent</li> \n <li>Must maintain a clean and safe work environment</li> \n <li>Must be able to pass basic hazardous materials training</li> \n</ul> \n<p><strong>Skills</strong><strong>:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Strong verbal and written communication skills</li> \n <li>Experience with AS400 operating systems is a plus</li> \n <li>Transportation industry knowledge and experience is a plus</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-17T12:45:14+00:00","PrimaryLocation":"Baltimore, MD, United States","geoLocation":{"lat":39.33958,"lng":-76.49784}}}},{"_previewable":"ZBRasBYAADMAVmwW","prismicId":"ZBRasBYAADMAVmwW","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Part Time","careersJob":{"Id":"36633","Title":"Office Administrator - Part Time","ShortDescriptionStr":"The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, ","ExternalDescriptionStr":"<style> body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold } </style>\n<p style=\"margin-bottom:14pt;\"><b><span>Position: Office Administrator</span></b></p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Job Description:</span></b> </p> \n<p style=\"margin-bottom:14pt;\"> <span>The Office Administrator&nbsp;</span><span>position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span> </p> \n<p style=\"margin-bottom:14pt;\"> <b><span>Core Responsibilities &amp; Duties:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Maximize office productivity through proficient use of appropriate software applications</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Establish uniform correspondence procedures and style practices</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Maintain contact with customers, ensuring high level of customer satisfaction</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"> <span>Other duties as assigned</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Requirements:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong customer service skills with focus on performance recognition</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Proficiency in planning written and verbal communications</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Excellent interpersonal skills both written and oral</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Experience working in a transportation office environment a plus</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Make decisions and or final recommendations which affect multiple departments<br/><br/></span></li> \n</ul> \n<p style=\"margin-bottom:14pt;\"> <b><span>Skills:</span></b> </p> \n<ul style=\"margin:0pt;padding-left:0pt;\"> \n <li style=\"margin-top:14pt;margin-left:27.6pt;padding-left:8.4pt;\"> <span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Must have the ability to work in a fast paced environment</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Strong verbal and written communication skills</span> </li> \n <li style=\"margin-left:27.6pt;padding-left:8.4pt;\"> <span>Experience with AS400 operating systems is a plus</span> </li> \n <li style=\"margin-left:27.6pt;margin-bottom:14pt;padding-left:8.4pt;\"> <span>Transportation industry knowledge and experience is a plus</span> </li> \n</ul> \n<p style=\"margin-bottom:14pt;\"><b><span>Forward Air is an Equal Opportunity employer.</span></b></p>","ExternalPostedStartDate":"2023-03-16T16:03:42+00:00","PrimaryLocation":"Jacksonville, FL, United States","geoLocation":{"lat":30.45735,"lng":-81.65876}}}},{"_previewable":"ZBRWNxYAAC0AVmSb","prismicId":"ZBRWNxYAAC0AVmSb","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36639","Title":"Location Supervisor","ShortDescriptionStr":"Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Location Supervisor</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p><span>Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Manager in training to become Location Manager</span></li> \n <li><span>Delivery and route management</span></li> \n <li><span>Assist in recruiting / retention of contractors</span></li> \n <li><span>Engagement and positive culture</span></li> \n <li><span>Work directly with the Client and Location Manager</span></li> \n <li><span>Adhere and enforce all operational policies</span></li> \n <li><span>Warehouse Operations (in certain locations)</span></li> \n <li><span>Maintain a clean and safe working environment</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Qualifications:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Bachelor's degree or equivalent work experience</span></li> \n <li><span>Prior experience in management and/or logistics</span></li> \n <li><span>Excellent communication skills both written and verbal</span></li> \n <li><span>Strong leadership and planning ability</span></li> \n <li><span>Must possess strong interpersonal skills</span></li> \n <li><span>Must have the ability to prioritize work load and manage time</span></li> \n <li><span>Identifies and resolves problems. Demonstrates attention to detail</span></li> \n <li><span>Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions</span></li> \n <li><span>Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization</span></li> \n <li><span>Provides timely and professional support to all internal/external customers and vendors</span></li> \n <li><span>Effective organization and leadership skills</span></li> \n <li><span>Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees</span></li> \n <li><span>General computer skills - Microsoft Office, Outlook, AS400&nbsp;</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-03-16T20:39:40+00:00","PrimaryLocation":"Lansdale, PA, United States","geoLocation":{"lat":40.23513,"lng":-75.29692}}}},{"_previewable":"ZBRbcRYAACwAVm1V","prismicId":"ZBRbcRYAACwAVm1V","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36650","Title":"Location Supervisor","ShortDescriptionStr":"Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Location Supervisor</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p><span>Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Manager in training to become Location Manager</span></li> \n <li><span>Delivery and route management</span></li> \n <li><span>Assist in recruiting / retention of contractors</span></li> \n <li><span>Engagement and positive culture</span></li> \n <li><span>Work directly with the Client and Location Manager</span></li> \n <li><span>Adhere and enforce all operational policies</span></li> \n <li><span>Warehouse Operations (in certain locations)</span></li> \n <li><span>Maintain a clean and safe working environment</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Qualifications:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Bachelor's degree or equivalent work experience</span></li> \n <li><span>Prior experience in management and/or logistics</span></li> \n <li><span>Excellent communication skills both written and verbal</span></li> \n <li><span>Strong leadership and planning ability</span></li> \n <li><span>Must possess strong interpersonal skills</span></li> \n <li><span>Must have the ability to prioritize work load and manage time</span></li> \n <li><span>Identifies and resolves problems. Demonstrates attention to detail</span></li> \n <li><span>Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions</span></li> \n <li><span>Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization</span></li> \n <li><span>Provides timely and professional support to all internal/external customers and vendors</span></li> \n <li><span>Effective organization and leadership skills</span></li> \n <li><span>Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees</span></li> \n <li><span>General computer skills - Microsoft Office, Outlook, AS400&nbsp;</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-03-16T13:20:52+00:00","PrimaryLocation":"Stow, OH, United States","geoLocation":{"lat":41.17662,"lng":-81.43582}}}},{"_previewable":"ZBhSkRYAADIAXCdi","prismicId":"ZBhSkRYAADIAXCdi","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36655","Title":"Cargo Handler - Full Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-17T17:41:19+00:00","PrimaryLocation":"Charlotte, NC, United States","geoLocation":{"lat":35.23636,"lng":-80.89556}}}},{"_previewable":"ZBRWjxYAADAAVmUm","prismicId":"ZBRWjxYAADAAVmUm","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36654","Title":"Location Manager","ShortDescriptionStr":"The Location Manager is a critical leader at the market.  The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.  Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities. ","ExternalDescriptionStr":"<div> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Position: Location Manager</strong></p> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Job Description:</strong><span>&nbsp;</span></p> \n</div> \n<div> \n <p style=\"margin-left:0px; margin-right:0px\"><span>The Location Manager is a critical leader at the market.&nbsp; The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.&nbsp; Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span><span>&nbsp;</span></p> \n</div> \n<div> \n <p style=\"margin-left:0px; margin-right:0px\"><strong>Core Responsibilities &amp; Duties:</strong><span>&nbsp;</span></p> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <ul> \n   <li><span>Focus on relationship with client in order to gain 100% of appliance delivery business</span><span>&nbsp;</span></li> \n   <li><span>Focus on Independent Contractor Partnerships (Profitability &amp; Compliance)</span><span>&nbsp;</span></li> \n   <li><span><span>Achieve goals set forth by the client &amp;&nbsp;</span><span>Forward Final Mile&nbsp;</span></span><span>&nbsp;</span></li> \n   <li><span>Develop and hold your staff accountable (if applicable)</span><span>&nbsp;</span></li> \n   <li><span>Continuously recruit and retain Independent Contractors</span><span>&nbsp;</span></li> \n   <li><span>Manage claims and their processes (with FOC assistance)</span><span>&nbsp;</span></li> \n   <li><span><span>P&amp;L Management (</span><span>Controllables</span><span>)&nbsp;&nbsp;</span></span><span>&nbsp;</span></li> \n  </ul> \n </div> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <ul> \n   <li> \n    <ul> \n     <li><span>Delivery Expense (Minimums / effective routing, support expense)</span></li> \n     <li><span>Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)</span><span>&nbsp;</span></li> \n     <li><span>Warehouse Expense (Contracted Labor, Inventory variances)</span><span>&nbsp;</span></li> \n     <li><span>Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel &amp; Meals)</span><span>&nbsp;</span></li> \n     <li><span>Achieve Location Margin goals</span><span>&nbsp;</span></li> \n     <li><span>Rental car vs mileage reimbursement</span><span>&nbsp;</span><br/> &nbsp;</li> \n    </ul> </li> \n   <li><span>Communicate effectively with the DIA, DIM and client staff</span><span>&nbsp;</span></li> \n   <li><span>Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)</span><span>&nbsp;</span></li> \n   <li><span>Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)</span><span>&nbsp;</span></li> \n   <li><span>Showroom visits as needed in order to build/maintain relationship with client</span><span>&nbsp;</span></li> \n   <li><span>Maintain tote inventory and hold BP’s accountable (trade stock)</span><span>&nbsp;</span></li> \n   <li><span>Enforce and adhere to company policies and procedures.</span><span>&nbsp;</span></li> \n   <li><span>Responsible for loadout / warehouse oversight of QC with getting teams off dock</span><span>&nbsp;</span></li> \n   <li><span>Actively route monitor teams from the road (see SOP for details)</span><span>&nbsp;</span></li> \n   <li><span>Travel must be pre-approved by the Area Manager and submitted through Jack Annett.&nbsp; Expenses must be within budget.</span><span>&nbsp;</span></li> \n   <li><span>Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)</span><span>&nbsp;</span></li> \n   <li><span>Hold BP meetings as needed to review claims, settlements, compliance, etc.</span><span>&nbsp;</span></li> \n   <li><span>Participate in Client and internal conference calls</span><span>&nbsp;</span></li> \n   <li><span>Provide Weekly updates on your locations as dictated by Area Manager. Weekly recap should include:</span><span>&nbsp;</span> \n    <ul> \n     <li><span>Your schedule for the week</span><span>&nbsp;</span></li> \n     <li><span>Summarized update of location(s)</span><span>&nbsp;</span></li> \n     <li><span>Standup recap</span><span>&nbsp;</span></li> \n     <li><span>Ride behind recap</span><span>&nbsp;</span></li> \n     <li><span>Aging invoices update (if applicable)</span><span>&nbsp;</span></li> \n     <li><span><span>Current # of trucks ran in location vs. # of&nbsp;</span><span>FFM</span><span>&nbsp;trucks ran</span></span><span>&nbsp;</span></li> \n    </ul> </li> \n   <li><span>Other duties as assigned</span></li> \n  </ul> \n </div> \n</div> \n<div> \n <div style=\"margin-left:0px; margin-right:0px\"> \n  <p style=\"margin-left:0px; margin-right:0px\"><strong>Forward Air is an Equal Opportunity employer.</strong><span>&nbsp;</span></p> \n </div> \n</div>","ExternalPostedStartDate":"2023-03-16T20:37:19+00:00","PrimaryLocation":"Slidell, LA, United States","geoLocation":{"lat":30.30025,"lng":-89.8149}}}},{"_previewable":"ZBMPshYAADAAVGPC","prismicId":"ZBMPshYAADAAVGPC","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36616","Title":"Location Supervisor","ShortDescriptionStr":"Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Location Supervisor</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p><span>Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Manager in training to become Location Manager</span></li> \n <li><span>Delivery and route management</span></li> \n <li><span>Assist in recruiting / retention of contractors</span></li> \n <li><span>Engagement and positive culture</span></li> \n <li><span>Work directly with the Client and Location Manager</span></li> \n <li><span>Adhere and enforce all operational policies</span></li> \n <li><span>Warehouse Operations (in certain locations)</span></li> \n <li><span>Maintain a clean and safe working environment</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Qualifications:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Bachelor's degree or equivalent work experience</span></li> \n <li><span>Prior experience in management and/or logistics</span></li> \n <li><span>Excellent communication skills both written and verbal</span></li> \n <li><span>Strong leadership and planning ability</span></li> \n <li><span>Must possess strong interpersonal skills</span></li> \n <li><span>Must have the ability to prioritize work load and manage time</span></li> \n <li><span>Identifies and resolves problems. Demonstrates attention to detail</span></li> \n <li><span>Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions</span></li> \n <li><span>Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization</span></li> \n <li><span>Provides timely and professional support to all internal/external customers and vendors</span></li> \n <li><span>Effective organization and leadership skills</span></li> \n <li><span>Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees</span></li> \n <li><span>General computer skills - Microsoft Office, Outlook, AS400&nbsp;</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-03-15T16:34:23+00:00","PrimaryLocation":"Hamilton, OH, United States","geoLocation":{"lat":39.36648,"lng":-84.5442}}}},{"_previewable":"ZBRdvhYAAC8AVnEA","prismicId":"ZBRdvhYAAC8AVnEA","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Part Time","careersJob":{"Id":"36631","Title":"Billing Analyst - Part Time","ShortDescriptionStr":"","ExternalDescriptionStr":"<p><strong>Position:</strong>&nbsp;<strong>&nbsp;Billing Analyst </strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Billing Analyst is responsible for preparing and analyzing documentation for all Forward Air shipments information for invoicing. This position must be able to effectively maintain accounting procedures such as accuracy and detail as well as carry out assigned projects to their completion.</p> \n<p><strong>Core Duties &amp; Responsibilities:</strong></p> \n<ul> \n <li>Creates scanning batches for all the different Forward Air documents</li> \n <li>Manages and indexes the batches</li> \n <li>Distributes the batches to the appropriate departments when complete</li> \n <li>Compile all billing documents required for invoicing</li> \n <li>Compare &amp; review all billing documents to the shipment information in the AS400 system</li> \n <li>Mark and release the billing documents for invoicing</li> \n <li>Complete PODS are priority and is indexed every hour throughout the day</li> \n <li>Break down any Forward Air billing or pod documents that are sent to corporate from the stations. Documents consist of Forward Air pros, air cargo transfer manifests, master airway bills, or other supporting documents.<strong>&nbsp;</strong></li> \n <li>Monitors airbills in audit and accessorial charges<strong>&nbsp;</strong></li> \n <li>Process invoice downloads for specific customers<strong>&nbsp;</strong></li> \n <li>Sort the billing documents&nbsp;<strong>&nbsp;</strong></li> \n <li>Must be available to work variable shifts and weekends</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Requirements:</strong></p> \n<ul> \n <li>Demonstrated ability to carry out assignments to their completion</li> \n <li>Provide excellent customer service and professional etiquette</li> \n <li>Ability to establish and maintain effective working relationships with employees and managers</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</li> \n <li>Desire to acquire working knowledge of company practices, methods and resources made available&nbsp;</li> \n</ul> \n<ul> \n <li>Ability to acquire working knowledge of trucking industry</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>Strong verbal and written communication skills</li> \n <li>Experience with excel and basic accounting including credits and debits is required&nbsp;</li> \n <li>Experience with AS400 operating systems is a plus</li> \n <li>Transportation industry knowledge and experience is a plus</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.<em>&nbsp;</em></strong></p>","ExternalPostedStartDate":"2023-03-16T12:22:07+00:00","PrimaryLocation":"Greeneville, TN, United States","geoLocation":{"lat":36.20958,"lng":-82.80086}}}},{"_previewable":"ZBRcoBYAAC8AVm9A","prismicId":"ZBRcoBYAAC8AVm9A","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36612","Title":"Office Administrator","ShortDescriptionStr":"The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Office Administrator</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p>&nbsp;</p> \n<p><span>The Office Administrator&nbsp;</span><span>position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span></li> \n <li><span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span></li> \n <li><span>Maximize office productivity through proficient use of appropriate software applications</span></li> \n <li><span>Establish uniform correspondence procedures and style practices</span></li> \n <li><span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span></li> \n <li><span>Maintain contact with customers, ensuring high level of customer satisfaction</span></li> \n <li><span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Requirements:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Strong customer service skills with focus on performance recognition</span></li> \n <li><span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span></li> \n <li><span>Proficiency in planning written and verbal communications</span></li> \n <li><span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)</span></li> \n <li><span>Excellent interpersonal skills both written and oral</span></li> \n <li><span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span></li> \n <li><span>Experience working in a transportation office environment a plus</span></li> \n <li><span>Make decisions and or final recommendations which affect multiple departments</span></li> \n</ul> \n<p><strong><span>Skills:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></li> \n <li><span>Must have the ability to work in a fast paced environment</span></li> \n <li><span>Strong verbal and written communication skills</span></li> \n <li><span>Experience with AS400 operating systems is a plus</span></li> \n <li><span>Transportation industry knowledge and experience is a plus</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-03-16T12:30:17+00:00","PrimaryLocation":"Dallas, TX, United States","geoLocation":{"lat":32.73864,"lng":-96.89573}}}},{"_previewable":"ZBRb7hYAAC8AVm4U","prismicId":"ZBRb7hYAAC8AVm4U","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36436","Title":"Cargo Handler","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><b>Position: Cargo Handler&nbsp;</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><b>Core Responsibilities &amp; Duties</b><b>:</b></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Job Requirements &amp; </b><b>Qualifications:</b></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-03-16T12:49:22+00:00","PrimaryLocation":"Eden Prairie, MN, United States","geoLocation":{"lat":44.86487,"lng":-93.4332}}}},{"_previewable":"Y-POBBIAACwATgse","prismicId":"Y-POBBIAACwATgse","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36182","Title":"Dock Supervisor","ShortDescriptionStr":"Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide pl","ExternalDescriptionStr":"<p><b>Position: Dock Supervisor</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus.</p> \n<p><b>Core Responsibilities &amp; Duties:</b></p> \n<ul> \n <li>Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations</li> \n <li>Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers</li> \n <li>Assign job tasks to workers according to unloading and loading schedules</li> \n <li>Provide guidance to subordinates on goals and objectives on a weekly basis</li> \n <li>Field customer calls on service issues, special service request, rates and new accounts</li> \n <li>Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies</li> \n <li>Execute appropriate load plans and proper load balance to ensure safe vehicle operation</li> \n <li>Coordinate work assignments, monitor performance, and provide training on relevant job duties</li> \n <li>Maintain facility appearance, condition and security</li> \n <li>Maintain record of those responsible for trailer seal verifications</li> \n <li>Perform security checks when facility is dark or during Holiday breaks</li> \n <li>Perform facility inspections</li> \n <li>Assist in the loading and unloading of trailers</li> \n <li>Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation</li> \n <li>Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Qualifications:</b></p> \n<ul> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Ability to drive performance of direct reports and lead a team in a lean manufacturing environment</li> \n <li>Prior air freight experience is required</li> \n <li>International/Import experience is a plus</li> \n <li>Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment</li> \n <li>Must possess demonstrated leadership ability</li> \n <li>Knowledge of proper freight handling techniques</li> \n <li>Knowledge of Hazardous Materials handling</li> \n <li>Ability to communicate effectively with all levels of operations</li> \n <li>Must be flexible to work weekends and nights</li> \n <li>Forklift and general freight handling experience</li> \n</ul> \n<p><b>Skills:</b></p> \n<ul> \n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>General computer skills - Microsoft Office, Outlook, AS400</li> \n <li>Excellent communication and problem solving skills</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-01-10T18:54:50+00:00","PrimaryLocation":"East Boston, MA, United States","geoLocation":{"lat":42.37728,"lng":-71.02563}}}},{"_previewable":"Y-POBBIAACwATgto","prismicId":"Y-POBBIAACwATgto","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36499","Title":"Senior Manager, Sales Training","ShortDescriptionStr":"The Senior Manager, Sales Training will be a key leader within both the ELP and Commercial organizations at Forward. 30% sales enablement expert, 30% L&D practitioner, and 40% consultant and project manager…we know we’re looking for someone special!","ExternalDescriptionStr":"<p><span><span><span><strong>Position: Senior Manager, Sales Training</strong></span></span></span></p> \n<p><span><span><span><strong>What is the Engagement, Learning, &amp; Performance team?</strong></span></span></span></p> \n<p><span><span><span><span><span>Do you want to have the chance to do your best work, every day? If so, you’re not alone. Our Engagement, Learning, &amp; Performance team was created with the idea that everyone should be given the opportunity to do what they’re great at, to constantly improve, and to grow their careers with Forward if that’s what they choose to do.&nbsp; While we may be the engineers and the advocates of Forward’s performance enablement process and programs, we aren’t their owners. &nbsp;We work hard to hand the reigns over to those who are best suited to control them—our employees and their direct managers. </span></span></span></span></span></p> \n<p><strong>What will the Senior Manager, Sales Training do?</strong></p> \n<p><span><span><span><span><span>The Senior Manager, Sales&nbsp;Training will be a key leader within both the ELP and Commercial organizations at Forward. 30% sales enablement expert, 30% L&amp;D practitioner, and 40% consultant and project manager…we know we’re looking for someone special!</span></span></span></span></span></p> \n<p><span><span><span><span><span>Initially, they’ll be working cross-functionally, partnering with sales leadership, sales enablement, and marketing to facilitate the on-time roll-out of a robust sales playbook. This sales playbook will serve as a guide to our direct sellers and their managers, putting the processes, strategies, tactics, tools and resources at their fingertips, where and when they need them. Once developed, the playbook will act as a blueprint and framework for developing realistic, impactful training experiences, tied directly to the activities our direct sellers will be engaging in every day.</span></span></span></span></span></p> \n<p><span><span><span><span><span>As the role evolves, this individual will gradually build a team and work to design and deploy two best-in-class training programs: one to serve frontline sellers, and another to prepare their leaders to be effective sales coaches. Over time, we believe this will develop into larger-scale training and certification efforts across our commercial organization, which includes other teams such as indirect sales and brokerage.</span></span></span></span></span></p> \n<p><br/> <span><span><span><strong>We think the person most likely to succeed in this role will…</strong></span></span></span></p> \n<ul> \n <li><span><span><span><em><span>Be crazy smart.</span></em><span> In this case, “smart” could mean “intelligent,” “creative,” or “innovative.”</span></span></span></span></li> \n <li><span><span><span><em><span>Learn at an incredibly fast pace</span></em><span>. We’ll be asking them to immerse themselves in our business and deliver a fully-functional first version of our playbook within 4 months. And that’s just the beginning!</span></span></span></span></li> \n <li><span><span><span><em><span>Have amazing executive presence.</span></em><span> Inspiring confidence in peers, senior leaders, and (eventually) direct reports, both in their adult-learning expertise and their ability to deliver sales results.</span></span></span></span></li> \n <li><span><span><span><em><span>Wield influence with precision and grace.</span></em><span> With a lot to get done, they’ll need to see the big picture, know when, where, and how to gently guide and push members of other teams to deliver their contributions on time and to-spec, to complete projects that have real impact.</span></span></span></span></li> \n <li><span><span><span><em><span>Have real respect for sellers.</span></em><span> We believe we’ve got an amazing sales team. We want you to be able to appreciate what they do on a daily basis, understand what it takes to help them perform, and to be committed to their long-term success.</span></span></span></span><br/> &nbsp;</li> \n</ul> \n<p><span><span><span><strong>Do you check all those boxes? If so, we’ll probably knock your door down if you…</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span>Have led successful learning and performance initiatives in the sales space and, even better yet, if you’ve been a salesperson or sales manager yourself.</span></span></span></span></li> \n <li><span><span><span><span>Are experienced in developing, deploying, iterating, and/or effectively using an electronic sales playbook. Bonus points if you have some awesome insights around existing offerings in that space.</span></span></span></span></li> \n <li><span><span><span><span>Can not only articulate the Six Disciplines of Breakthrough Learning, but also wow us with how you bring them to life in your planning, execution, and support of training.<br/> Identify as having a little bit of a perfectionist streak, but can still deliver projects on-time, within scope, while maintaining high levels of engagement and satisfaction within your team.</span></span></span></span><br/> &nbsp;</li> \n</ul> \n<p><span><span><span><strong>While it’s not a guarantee, here’s a sample of what you might be working on…</strong></span></span></span></p> \n<ul> \n <li><span><span><span><em><span>First 30 Days</span></em><span>: Learning the key stakeholders within our different lines of business, and who to go to for what key pieces of information. Partnering with our Sales and Enablement leaders to define key KPIs for each stage in our sales process. Working with Marketing and Sales leadership to identify key segments within each line of business, who the decision makers are, and our unique value proposition for each. Developing and organizing a repository of collateral and tools to support sellers during each step of the sales process.</span></span></span></span></li> \n <li><span><span><span><em><span>Months 2 - 4:</span></em><span> Making recommendations on buying, building, or integrating the framework for our electronic sales playbook.&nbsp; Working with Sales, Enablement, &amp; ELP leadership to develop an organizational structure for the playbook.&nbsp; Using the information collected in your first 30 days to build out a first draft of the playbook, to be used as a foundation for training development.</span></span></span></span></li> \n <li><span><span><span><em><span>Months 5 – 6</span></em><span>: Continue to act as a key advisor and contributor for the development of a sales playbook. Use it as a basis for the development of an accompanying sales coaching playbook. Influence and set clear expectations surrounding on-time delivery of key components necessary for training development.&nbsp; Build out the framework for both training programs, socializing them, and getting buy-in from all stakeholders.</span></span></span></span></li> \n <li><span><span><span><em><span>Months 7 <strong>– </strong>12:</span></em><span> Lead a team to build out immersive, experience-based training for our direct sales team and their leaders, based on the two playbooks that have been developed. Provide regular updates to sales and ELP leadership on the progress of training development. Deploy sales coaching training for Sales Directors.</span></span></span></span></li> \n <li><span><span><span><em><span>Months 12+: </span></em><span>Deploy the newly developed training and performance support for frontline sellers, providing guidance and feedback to your team (who will own delivery for this group). Provide ongoing performance support for Sales Directors, as they begin coaching their teams.</span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Forward Air is an Equal Opportunity employer</strong><strong><span><span><span><span><span><span>.</span></span></span></span></span></span></strong></span></span></span></p> \n<p>&nbsp;</p>","ExternalPostedStartDate":"2023-02-02T14:45:18+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65938,"lng":-84.39217}}}},{"_previewable":"Y_9OMxIAAC4Apzba","prismicId":"Y_9OMxIAAC4Apzba","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36579","Title":"Cargo Handler - Full Time","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-02-28T14:27:02+00:00","PrimaryLocation":"Charlotte, NC, United States","geoLocation":{"lat":35.23642,"lng":-80.89552}}}},{"_previewable":"Y-POBBIAACwATgsw","prismicId":"Y-POBBIAACwATgsw","data":{"careersDepartment":"Finance and Accounting","careersExperience":"Experienced","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"35306","Title":"Senior Internal Auditor","ShortDescriptionStr":"The Senior Internal Auditor is responsible for performing various accounting, financial, regulatory, SOX, and operational audits to protect corporate assets and ensure proper internal controls are developed and maintained in the company. The Senior Auditor will lead team members in their responsibilities to ensure quality of work and compliance with internal audit standards.","ExternalDescriptionStr":"<p><strong>Position:</strong> <strong>&nbsp;Senior Internal Auditor </strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Senior Internal Auditor is responsible for performing various accounting, financial, regulatory, SOX, and operational audits to protect corporate assets and ensure proper internal controls are developed and maintained in the company. The Senior Auditor will lead team members in their responsibilities to ensure quality of work and compliance with internal audit standards.</p> \n<p><strong>Core Duties &amp; Responsibilities:</strong></p> \n<ul> \n <li>Plan, develop, and execute an audit program to adequately identify and assess risks</li> \n <li>Lead other audit team members in their responsibilities to ensure quality of work and compliance with internal audit standards</li> \n <li>Assists with special projects, contracted services and other agreed upon procedures requested of the Internal Audit department</li> \n <li>Develops and maintains productive client, staff, and management relationships through individual contacts and group meetings</li> \n <li>Analyze weekly or monthly reports to ensure goals are met and guidelines are adhered to</li> \n <li>Conduct preliminary surveys of audit areas to define scope and analyze risk</li> \n <li>Draft planning memos and engagement letters</li> \n <li>Prepare opening and closing meeting presentations</li> \n <li>Draft audit programs ensuring complete coverage and analysis of assigned areas</li> \n <li>Execute audit testing and document workpapers in accordance with departmental guidelines</li> \n <li>Draft audit reports and review findings with IAD management and the client</li> \n <li>Develop knowledge in a critical subject matter area and/or knowledge of key business processes</li> \n <li>Ensure that issues or problems are addressed and communicated appropriately in a timely manner</li> \n <li>Communicate testing results to the project manager, process owner and management.</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Requirements:</strong></p> \n<ul> \n <li>Associate or Bachelor degree and 3-5 years’ experience in the field of business, finance or similar&nbsp;</li> \n <li>Knowledge of and skill in applying internal auditing principles and practices</li> \n <li>Knowledge of the International Professional Practices Framework (IPPF) promulgated by the Institute of Internal Auditors</li> \n <li>Ability to work independently and proactively to execute critical tasks, including participation in the planning, execution, administration, reporting and review of all phases of operational and compliance audits, business risk identification, audit program development and execution, audit observation discussion and development, and interaction with key management associates.</li> \n <li>Demonstrate leadership characteristics (i.e.., diplomacy, decisiveness, assertiveness, cooperativeness).</li> \n <li>Rapidly assimilate and apply new knowledge in areas such as: general business, transaction processing industry, financial accounting, business writing and presentations, business risk and mitigation techniques, and ADP businesses and practices.</li> \n <li>Advanced ability in analyzing risk and designing efficient control practices to minimize risk.</li> \n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>Strong verbal and written communication skills</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2022-11-28T17:40:45+00:00","PrimaryLocation":"Greeneville, TN, United States","geoLocation":{"lat":36.20938,"lng":-82.80099}}}},{"_previewable":"Y-POBBIAACwATgtQ","prismicId":"Y-POBBIAACwATgtQ","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36501","Title":"Intermodal Terminal Manager","ShortDescriptionStr":"Forward Intermodal is seeking a capable and career-oriented Terminal Manager to lead our intermodal start-up operation. The ideal candidate will be tasked with managing all aspects of a start-up operation, including drivers, new customers, and terminal staffing as growth persists.  He/she will provide planning for, direction to, and will control available resources associated with safety, compliance, and equipment maintenance. In addition, he/she will provide training, performance feedback, and provide disciplinary recommendations when necessary.","ExternalDescriptionStr":"<p><span><span><span><strong>Position: Intermodal Terminal Manager</strong></span></span></span></p> \n<p><span><span><span><strong>Job Description:</strong></span></span></span></p> \n<p><span><span><span><span><span>Forward Intermodal is seeking a capable and career-oriented Terminal Manager to lead our intermodal start-up operation. The ideal candidate will be tasked with managing all aspects of a start-up operation, including drivers, new customers, and terminal staffing as growth persists.&nbsp; He/she will provide planning for, direction to, and will control available resources associated with safety, compliance, and equipment maintenance. In addition, he/she will provide training, performance feedback, and provide disciplinary recommendations when necessary<strong>. </strong></span></span></span></span></span></p> \n<p><span><span><span><strong>Core Responsibilities &amp; Duties:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for intermodal operations</span></span></span></span></span></li> \n <li><span><span><span><span><span>Guarantee audit compliance within all areas of the operation</span></span></span></span></span></li> \n <li><span><span><span><span><span>Review terminal operating reports and adjust labor schedules for increased efficiencies</span></span></span></span></span></li> \n <li><span><span><span><span><span>Create onboarding strategies for hiring, training, and overall employee retention</span></span></span></span></span></li> \n <li><span><span><span><span><span>Focus on employee development: organic growth through cross-training</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ensure accurate daily asset reporting: Trailers, TAP Scanners, Load Bars and Containers</span></span></span></span></span></li> \n <li><span><span><span><span><span>Manage and react to day-to-day operational requirements in a professional and timely manner</span></span></span></span></span></li> \n <li><span><span><span><span><span>Directly supervise all activities of all warehouse personnel</span></span></span></span></span></li> \n <li><span><span><span><span><span>Assign job tasks to workers according to unloading and loading schedules</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ensure appropriate load plans and proper load balance to ensure safe vehicle operation</span></span></span></span></span></li> \n <li><span><span><span><span><span>Coordinate work assignments, monitor performance, and provide training on relevant job duties</span></span></span></span></span></li> \n <li><span><span><span><span><span>Provide a clean, safe working environment for all personnel and visiting customers</span></span></span></span></span></li> \n <li><span><span><span><span><span>Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation</span></span></span></span></span></li> \n <li><span><span><span><span><span>Other duties as assigned</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Qualifications:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Ability to drive performance of direct reports and lead a team in a lean manufacturing environment</span></span></span></span></span></li> \n <li><span><span><span><span><span>Understand P&amp;L statements and analyze areas for production improvement.</span></span></span></span></span></li> \n <li><span><span><span><span><span>International/Import experience is a plus</span></span></span></span></span></li> \n <li><span><span><span><span><span>Minimum 3 years intermodal experience</span></span></span></span></span></li> \n <li><span><span><span><span><span>Degree preferred</span></span></span></span></span></li> \n <li><span><span><span><span><span>Demonstrated operational management experience of minimum 15-person unit or larger required</span></span></span></span></span></li> \n <li><span><span><span><span><span>Knowledge of proper freight handling techniques</span></span></span></span></span></li> \n <li><span><span><span><span><span>Knowledge of Hazardous Materials handling</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ability to communicate effectively with all levels of operations</span></span></span></span></span></li> \n <li><span><span><span><span><span>Must be flexible to work weekends and nights</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Skills:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></span></span></span></span></li> \n <li><span><span><span><span><span>Must have the ability to work in a fast-paced environment</span></span></span></span></span></li> \n <li><span><span><span><span><span>General computer skills - Microsoft Office, Outlook</span></span></span></span></span></li> \n <li><span><span><span><span><span>Excellent communication and problem-solving skills</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong><span><span>Forward Air is an Equal Opportunity employer.</span></span></strong></span></span></span></p>","ExternalPostedStartDate":"2023-02-02T13:01:32+00:00","PrimaryLocation":"Miami, FL, United States","geoLocation":{"lat":25.80036,"lng":-80.30689}}}},{"_previewable":"Y-POBBIAACwATgsS","prismicId":"Y-POBBIAACwATgsS","data":{"careersDepartment":"Finance and Accounting","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36472","Title":"Manager, Corporate Accounting","ShortDescriptionStr":"The Manager, Corporate Accounting is responsible for executing general accounting processes for several critical areas for the business including journal entry preparation and/or approval, account reconciliation preparation and/or approval, month-end close procedures, and consolidations across multiple divisions, departments, and cost centers.  This person reports to the Director, General Accounting, coordinates the daily activities of the accounting staff and seniors to accurately record the financial transactions generated by business activities.  This position requires a highly motivated self-starter with a proactive and analytical mindset. ","ExternalDescriptionStr":"<p><span><span><span><strong>Position: Manager, Corporate Accounting</strong></span></span></span></p> \n<p><span><span><span><strong>Job Description:</strong></span></span></span></p> \n<p><span><span><span><span><span>The Manager, Corporate Accounting is responsible for executing general accounting processes for several critical areas for the business including journal entry preparation and/or approval, account reconciliation preparation and/or approval, month-end close procedures, and consolidations across multiple divisions, departments, and cost centers.&nbsp; This person reports to the Director, General Accounting, coordinates the daily activities of the accounting staff and seniors to accurately record the financial transactions generated by business activities.&nbsp; This position requires a highly motivated self-starter with a proactive and analytical mindset.&nbsp; </span></span></span></span></span></p> \n<p><span><span><span><span><span>The Manager, Corporate Accounting supports Regional and Corporate Management with timely financial reporting information and analysis as required. The Manager works closely with Partners in the organization in analysis and in development and implementation of accounting policies, procedures, and controls. The ideal candidate possesses leadership capabilities, solid operational and technical accounting background and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.</span></span></span></span></span></p> \n<p><span><span><span><strong>Core Responsibilities &amp; Duties:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Provide oversight and leadership, including functional advice and training, to staff and senior team members.</span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Perform monthly, quarterly and annual close functions, including but not limited to, journal entries, account reconciliations and variance analysis</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Use financial and accounting experience and acumen to analyze and interpret data to make any recommendations on possible courses of action as appropriate</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Ensure all financial transactions are properly recorded with sufficient documentation to support the business purpose of the transactions</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Review and enhance the monthly balance sheet account reconciliations on an ad-hoc basis and assist staff in researching differences</span></span></span></span></span></span></li> \n <li><span><span><span><span><span>Drive standardization across financial processes of the company and/or divisions</span></span></span></span></span></li> \n <li><span><span><span><span><span>Coordinate with department management to ensure compliance with accounting policies and procedures; recommend improvements to policies as appropriate</span></span></span></span></span></li> \n <li><span><span><span><span><span>Provide timely and accurate financial information and analysis to support both internal and external reporting</span></span></span></span></span></li> \n <li><span><span><span><span><span>Support corporate financial reporting as required</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ensure change directives are implemented at the shared services center</span></span></span></span></span></li> \n <li><span><span><span><span><span>Understand and execute internal controls related to accountabilities; proactively seek opportunities to strengthen internal controls</span></span></span></span></span></li> \n <li><span><span><span><span><span>Support external and internal audit requirements </span></span></span></span></span></li> \n <li><span><span><span><span><span>Partner with Operations, Finance, Corporate, and/or Sales Finance groups to ensure that the business accounting needs are being met</span></span></span></span></span></li> \n <li><span><span><span><span><span>Support regional management with financial analysis as required</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ensure agreed upon Service Level Agreements are met</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ad-hoc tasks and/or projects as necessary</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Qualifications:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>BA / BS degree in accounting or finance</span></span></span></span></span></li> \n <li><span><span><span><span><span>Professional accountancy certification (or working toward certification) such as CPA, CIMA, ACCA, ACA is preferred</span></span></span></span></span></li> \n <li><span><span><span><span><span>5+ years of experience in an accounting function</span></span></span></span></span></li> \n <li><span><span><span><span><span>Demonstrated leadership skills</span></span></span></span></span></li> \n <li><span><span><span><span><span>Strong interpersonal, analytical, and communication skills</span></span></span></span></span></li> \n <li><span><span><span><span><span>U.S. GAAP technical accounting background </span></span></span></span></span></li> \n <li><span><span><span><span><span>Experience with SOX compliance is preferred</span></span></span></span></span></li> \n <li><span><span><span><span><span>Experience in a shared services or logistics environment is preferred</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Skills:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Technical expertise</span></span></span></span></span></li> \n <li><span><span><span><span><span>Commitment to integrity</span></span></span></span></span></li> \n <li><span><span><span><span><span>Financial acumen</span></span></span></span></span></li> \n <li><span><span><span><span><span>Learning agility</span></span></span></span></span></li> \n <li><span><span><span><span><span>Intellectual rigor</span></span></span></span></span></li> \n <li><span><span><span><span><span>Communication skills</span></span></span></span></span></li> \n <li><span><span><span><span><span>Analytical thinking</span></span></span></span></span></li> \n <li><span><span><span><span><span>Fostering teamwork</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong><span><span>Forward Air is an Equal Opportunity Employer.</span></span></strong></span></span></span></p>","ExternalPostedStartDate":"2023-05-05T13:24:57+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65932,"lng":-84.39214}}}},{"_previewable":"Y_9NuxIAAC8ApzSn","prismicId":"Y_9NuxIAAC8ApzSn","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36560","Title":"Intermodal Dispatcher","ShortDescriptionStr":"The Intermodal Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.","ExternalDescriptionStr":"<p><strong>Position:</strong>&nbsp;<strong>Intermodal&nbsp;Dispatcher</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Intermodal Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.</p> \n<p><strong>Core Duties &amp; Responsibilities:</strong></p> \n<ul> \n <li>Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments</li> \n <li>Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail</li> \n <li>Develop a strong relationship with Independent Contractors within assigned fleet</li> \n <li>Offer exceptional support to drivers to ensure that their professional needs are being met</li> \n <li>Monitor shipments throughout transit in order to effectively meet delivery schedules</li> \n <li>Respond to customers efficiently, thoroughly, and professionally</li> \n <li>Manage customer and driver expectations to align with operational capabilities</li> \n <li>Monitor performance and available hours of Fleet Drivers</li> \n <li>Work cooperatively with customer service/sales to provide solutions for customers’ needs and resolve issues</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Requirements:</strong></p> \n<ul> \n <li>Self-motivated problem-solver with strong desire to meet customer needs</li> \n <li>Strong verbal and written communication skills</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</li> \n <li>Must be willing to work a flexible schedule</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>Experience with AS400 operating systems is a plus</li> \n <li>Transportation industry knowledge and experience is a plus</li> \n <li>Prior dispatch/load planning experience is a plus</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-02-28T16:36:23+00:00","PrimaryLocation":"Kansas City, MO, United States","geoLocation":{"lat":39.16292,"lng":-94.46615}}}},{"_previewable":"Y_z_FhIAACsAnYFr","prismicId":"Y_z_FhIAACsAnYFr","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Second Shift","careersJob":{"Id":"36543","Title":"Customer Service Representative-2nd Shift","ShortDescriptionStr":"The Terminal Customer Service Rep fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position:&nbsp;</span></strong><strong><span>Terminal Customer Service Representative</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p><span>The Terminal Customer Service Rep fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Duties &amp; Responsibilities:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Answer incoming customer calls and provide detail information</span></li> \n <li><span>Notify customers daily of freight availability</span></li> \n <li><span>Data entry (domestic and international bills)</span></li> \n <li><span>Maintain a driver sign in log</span></li> \n <li><span>Maintain a cash log file</span></li> \n <li><span>Maintain files in order and as outlined in the operations procedures and policy manual</span></li> \n <li><span>Perform daily audits on all outbound shipments</span></li> \n <li><span>Arrive inbound manifest and close out outbound manifest in the AS400</span></li> \n <li><span>Consistently monitor e-mail request and provide detail information in a timely fashion</span></li> \n <li><span>Regular and dependable attendance</span></li> \n <li><span>Prepare in-bond documentation (Smaller stations only)</span></li> \n <li><span>Acceptance of “containers” and proper documentation (Smaller stations only)</span></li> \n <li><span>Office cleanliness: vacuum and trash empty (Smaller stations only)</span></li> \n <li><span>Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only)</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Requirements:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Demonstrated ability to carry out assignments to their completion and meet deadlines</span></li> \n <li><span>Ability to establish and maintain effective working relationships with employees and managers</span></li> \n <li><span>Desire for a long-term career with an industry leading company</span></li> \n <li><span>Ability to present and maintain a positive corporate image in a fast paced environment</span></li> \n <li><span>Proactively establish and maintain effective working team relationships with all support departments</span></li> \n <li><span>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</span></li> \n <li><span>Ability to perform general administrative duties; file, perform data entry, photocopies, etc.</span></li> \n <li><span>Ability to handle heavy work load and work well under pressure</span></li> \n <li><span>Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc)</span></li> \n <li><span>High school diploma or GED equivalent</span></li> \n <li><span>Must be able to pass basic hazardous materials training</span></li> \n</ul> \n<p><strong><span>Skills:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></li> \n <li><span>Must have the ability to work in a fast paced environment</span></li> \n <li><span>Strong verbal and written communication skills</span></li> \n <li><span>Experience with AS400 operating systems is a plus</span></li> \n <li><span>Transportation industry knowledge and experience is a plus</span></li> \n <li><span>Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-02-23T13:16:46+00:00","PrimaryLocation":"Fife, WA, United States","geoLocation":{"lat":47.2388,"lng":-122.34986}}}},{"_previewable":"Y-POBBIAACwATgtY","prismicId":"Y-POBBIAACwATgtY","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36419","Title":"Cargo Handler","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler&nbsp;</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-01-30T13:15:20+00:00","PrimaryLocation":"Bolingbrook, IL, United States","geoLocation":{"lat":41.67921,"lng":-88.14279}}}},{"_previewable":"Y_0WzRIAAC4Ane5J","prismicId":"Y_0WzRIAAC4Ane5J","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36522","Title":"Cargo Handler","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, ","ExternalDescriptionStr":"<p><b>Position: Cargo Handler&nbsp;</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><b>Core Responsibilities &amp; Duties</b><b>:</b></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Job Requirements &amp; </b><b>Qualifications:</b></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-02-09T18:00:00+00:00","PrimaryLocation":"Kansas City, MO, United States","geoLocation":{"lat":39.27023,"lng":-94.70055}}}},{"_previewable":"Y-POBBIAACwATgs8","prismicId":"Y-POBBIAACwATgs8","data":{"careersDepartment":"Operations","careersExperience":"Experienced","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36353","Title":"Forklift Mechanic","ShortDescriptionStr":"Forward Air, Inc. is looking for a self-motivated individual to join the maintenance team as a full time Forklift Mechanic. Duties include all aspects of vehicles, trailers, and other mechanical equipment of Forward Air, while adhering to the compliance of all Forward Air Policies, safe work practices, and high customer service.","ExternalDescriptionStr":"<p><strong>Position:</strong> <strong>&nbsp;Forklift Mechanic</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air, Inc. is looking for a self-motivated individual to join the maintenance team as a full time Forklift Mechanic. Duties include all aspects of vehicles, trailers, and other mechanical equipment of Forward Air, while adhering to the compliance of all Forward Air Policies, safe work practices, and high customer service.</p> \n<p><strong>Core Duties &amp; Responsibilities:</strong></p> \n<ul> \n <li>Evaluate status of mechanical equipment, trailers and vehicles, and performs or schedules needed repairs</li> \n <li>Maintain equipment according to DOT regulations</li> \n <li>Perform routine truck, trailer, and/or forklift P.M.s</li> \n <li>Responsible for Hydraulic and Transmission repair</li> \n <li>Preventive maintenance</li> \n <li>LP fuel system diagnosis and repair</li> \n <li>Electrical system diagnostics and repair</li> \n <li>Conduct various analysis and inspections of vehicles, trailers, and mechanical systems to determine the most cost effective means of maintenance, repair, or replacement</li> \n <li>Maintain regular and dependable attendance</li> \n <li>Maintain work area, tools, and equipment</li> \n <li>Operate a variety of diagnostic instruments and a variety of hand, electric, and air-driven tools</li> \n <li>Perform minor building and facility maintenance</li> \n <li>Perform Data Entry in Maintenance Software to track repairs</li> \n <li>Keep shop and company tools clean and in good working order</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Requirements:</strong></p> \n<ul> \n <li>Strong mechanical aptitude</li> \n <li>Have own tools and equipment</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be willing to work a flexible schedule (extended hours as required)</li> \n <li>Class A CDL a plus</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>Strong verbal and written communication skills</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-01-23T21:27:27+00:00","PrimaryLocation":"Forest Park, GA, United States","geoLocation":{"lat":33.61468,"lng":-84.3676}}}},{"_previewable":"Y_z3yxIAACoAnWCN","prismicId":"Y_z3yxIAACoAnWCN","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36566","Title":"Office Administrator","ShortDescriptionStr":"The Office Administrator position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Office Administrator</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p>&nbsp;</p> \n<p><span>The Office Administrator&nbsp;</span><span>position will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include: clerical duties, filing, answering phone calls, responding to emails, assist in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span></li> \n <li><span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span></li> \n <li><span>Maximize office productivity through proficient use of appropriate software applications</span></li> \n <li><span>Establish uniform correspondence procedures and style practices</span></li> \n <li><span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span></li> \n <li><span>Maintain contact with customers, ensuring high level of customer satisfaction</span></li> \n <li><span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Requirements:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Strong customer service skills with focus on performance recognition</span></li> \n <li><span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span></li> \n <li><span>Proficiency in planning written and verbal communications</span></li> \n <li><span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications, etc.)</span></li> \n <li><span>Excellent interpersonal skills both written and oral</span></li> \n <li><span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span></li> \n <li><span>Experience working in a transportation office environment a plus</span></li> \n <li><span>Make decisions and or final recommendations which affect multiple departments</span></li> \n</ul> \n<p><strong><span>Skills:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></li> \n <li><span>Must have the ability to work in a fast paced environment</span></li> \n <li><span>Strong verbal and written communication skills</span></li> \n <li><span>Experience with AS400 operating systems is a plus</span></li> \n <li><span>Transportation industry knowledge and experience is a plus</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-02-24T19:16:07+00:00","PrimaryLocation":"Hazelwood, MO, United States","geoLocation":{"lat":38.77961,"lng":-90.36855}}}},{"_previewable":"Y-POBBIAACwATgsa","prismicId":"Y-POBBIAACwATgsa","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36462","Title":"Location Manager","ShortDescriptionStr":"The Location Manager is a critical leader at the market.  The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.  Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities. ","ExternalDescriptionStr":"<div> \n <p style=\"margin-right:0px\"><strong>Position: Location Manager</strong></p> \n <p style=\"margin-right:0px\"><strong>Job Description:</strong><span>&nbsp;</span></p> \n</div> \n<div> \n <p style=\"margin-right:0px\"><span>The Location Manager is a critical leader at the market.&nbsp; The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations.&nbsp; Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span><span>&nbsp;</span></p> \n</div> \n<div> \n <p style=\"margin-right:0px\"><strong>Core Responsibilities &amp; Duties:</strong><span>&nbsp;</span></p> \n</div> \n<div> \n <div style=\"margin-right:0px\"> \n  <ul> \n   <li><span>Focus on relationship with client in order to gain 100% of appliance delivery business</span><span>&nbsp;</span></li> \n   <li><span>Focus on Independent Contractor Partnerships (Profitability &amp; Compliance)</span><span>&nbsp;</span></li> \n   <li><span><span>Achieve goals set forth by the client &amp;&nbsp;</span><span>Forward Final Mile&nbsp;</span></span><span>&nbsp;</span></li> \n   <li><span>Develop and hold your staff accountable (if applicable)</span><span>&nbsp;</span></li> \n   <li><span>Continuously recruit and retain Independent Contractors</span><span>&nbsp;</span></li> \n   <li><span>Manage claims and their processes (with FOC assistance)</span><span>&nbsp;</span></li> \n   <li><span><span>P&amp;L Management (</span><span>Controllables</span><span>)&nbsp;&nbsp;</span></span><span>&nbsp;</span></li> \n  </ul> \n </div> \n</div> \n<div> \n <div style=\"margin-right:0px\"> \n  <ul> \n   <li> \n    <ul> \n     <li><span>Delivery Expense (Minimums / effective routing, support expense)</span></li> \n     <li><span>Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)</span><span>&nbsp;</span></li> \n     <li><span>Warehouse Expense (Contracted Labor, Inventory variances)</span><span>&nbsp;</span></li> \n     <li><span>Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel &amp; Meals)</span><span>&nbsp;</span></li> \n     <li><span>Achieve Location Margin goals</span><span>&nbsp;</span></li> \n     <li><span>Rental car vs mileage reimbursement</span><span>&nbsp;</span><br/> &nbsp;</li> \n    </ul> </li> \n   <li><span>Communicate effectively with the DIA, DIM and client staff</span><span>&nbsp;</span></li> \n   <li><span>Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)</span><span>&nbsp;</span></li> \n   <li><span>Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)</span><span>&nbsp;</span></li> \n   <li><span>Showroom visits as needed in order to build/maintain relationship with client</span><span>&nbsp;</span></li> \n   <li><span>Maintain tote inventory and hold BP’s accountable (trade stock)</span><span>&nbsp;</span></li> \n   <li><span>Enforce and adhere to company policies and procedures.</span><span>&nbsp;</span></li> \n   <li><span>Responsible for loadout / warehouse oversight of QC with getting teams off dock</span><span>&nbsp;</span></li> \n   <li><span>Actively route monitor teams from the road (see SOP for details)</span><span>&nbsp;</span></li> \n   <li><span>Travel must be pre-approved by the Area Manager and submitted through Jack Annett.&nbsp; Expenses must be within budget.</span><span>&nbsp;</span></li> \n   <li><span>Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)</span><span>&nbsp;</span></li> \n   <li><span>Hold BP meetings as needed to review claims, settlements, compliance, etc.</span><span>&nbsp;</span></li> \n   <li><span>Participate in Client and internal conference calls</span><span>&nbsp;</span></li> \n   <li><span>Provide Weekly updates on your locations as dictated by Area Manager. Weekly recap should include:</span><span>&nbsp;</span> \n    <ul> \n     <li><span>Your schedule for the week</span><span>&nbsp;</span></li> \n     <li><span>Summarized update of location(s)</span><span>&nbsp;</span></li> \n     <li><span>Standup recap</span><span>&nbsp;</span></li> \n     <li><span>Ride behind recap</span><span>&nbsp;</span></li> \n     <li><span>Aging invoices update (if applicable)</span><span>&nbsp;</span></li> \n     <li><span><span>Current # of trucks ran in location vs. # of&nbsp;</span><span>FFM</span><span>&nbsp;trucks ran</span></span><span>&nbsp;</span></li> \n    </ul> </li> \n   <li><span>Other duties as assigned</span></li> \n  </ul> \n </div> \n</div> \n<div> \n <div style=\"margin-right:0px\"> \n  <p style=\"margin-right:0px\"><strong>Forward Air is an Equal Opportunity employer.</strong><span>&nbsp;</span></p> \n </div> \n</div>","ExternalPostedStartDate":"2023-01-27T18:56:25+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65938,"lng":-84.39217}}}},{"_previewable":"Y_0JsBIAAC0AnbKZ","prismicId":"Y_0JsBIAAC0AnbKZ","data":{"careersDepartment":"Warehouse Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36518","Title":"Office Administrator - Full Time","ShortDescriptionStr":"The Office Administrator will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may include clerical duties, filing, answering phone calls, responding to emails, and assisting in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Office Administrator</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p>&nbsp;</p> \n<p><span>The Office Administrator&nbsp;</span><span>will play an integral role in the organizational strength of our company. The Office Administrator will provide administrative support to all managers. These responsibilities may <span>include</span>&nbsp;clerical duties, filing, answering phone calls, responding to emails, and assisting in driver training and onboarding documents for new drivers. Qualified candidates will have a strong ability to multi-task and a friendly demeanor.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Analyze and organize office operations and procedures such as information management, filing systems, supply requisitions, and other driver services</span></li> \n <li><span>Oversee office staff functions, including office supply levels, equipment maintenance, procedures manuals, forms, and direct cross training of staff</span></li> \n <li><span>Maximize office productivity through proficient use of appropriate software applications</span></li> \n <li><span>Establish uniform correspondence procedures and style practices</span></li> \n <li><span>Create and maintain filing system for warehouse records, such as scheduling information, consignee records, shipping/receiving records and customer files</span></li> \n <li><span>Maintain contact with customers, ensuring high level of customer satisfaction</span></li> \n <li><span>Complete other duties as requested and ability to work some extended hours to include nights and weekends, as needed</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Requirements:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Strong customer service skills with focus on performance recognition</span></li> \n <li><span>Ability to establish credibility and be decisive, but able to recognize and support the customer's preferences and priorities</span></li> \n <li><span>Proficiency in planning written and verbal communications</span></li> \n <li><span>Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, <span>web-based</span>&nbsp;applications, etc.)</span></li> \n <li><span>Excellent interpersonal skills both written and oral</span></li> \n <li><span>Ability to work independently and prioritize multiple objectives in a fast-paced environment while delivering quality outcomes</span></li> \n <li><span>Experience working in a transportation office environment a plus</span></li> \n <li><span>Make decisions and or final recommendations which affect multiple departments</span></li> \n</ul> \n<p><strong><span>Skills:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></li> \n <li><span>Must have the ability to work in a <span>fast-paced</span>&nbsp;environment</span></li> \n <li><span>Strong verbal and written communication skills</span></li> \n <li><span>Experience with AS400 operating systems is a plus</span></li> \n <li><span>Transportation industry knowledge and experience is a plus</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-02-17T21:33:07+00:00","PrimaryLocation":"Lake Orion, MI, United States","geoLocation":{"lat":42.72141,"lng":-83.27915}}}},{"_previewable":"Y_0H4xIAAC4AnapG","prismicId":"Y_0H4xIAAC4AnapG","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36551","Title":"Cargo Handler","ShortDescriptionStr":"Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.","ExternalDescriptionStr":"<p><strong>Position: Cargo Handler&nbsp;</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking capable and career-oriented individuals to work in our fast-paced shipping/dock operation. Our Cargo Handlers are responsible for loading and unloading freight on our trailers in a safe and timely manner. Frequent lifting, pulling, pushing, and carrying of freight is required. All necessary training and materials for this position are provided.</p> \n<p><strong>Core Responsibilities &amp; Duties</strong><strong>:</strong></p> \n<ul> \n <li>Responsible for the loading/unloading of 53 ft. commercial trailers and the operation of scanners</li> \n <li>Use handheld scanners to efficiently track and maneuver freight through our distribution network</li> \n <li>Accurately label boxes and prepare freight for shipment</li> \n <li>Safely load and unload trailers by utilizing equipment such as hand trucks/pallets jack and forklifts</li> \n <li>Must be able to obtain certification and safely operate forklift and other machinery as required</li> \n <li>Verify documentation and condition of freight to assure quality standards are achieved</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Maintain a clean and safe working environment</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Job Requirements &amp; </strong><strong>Qualifications:</strong></p> \n<ul> \n <li>Excellent communication and problem solving skills</li> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Must be flexible to work weekends and overtime as needed</li> \n <li>Forklift and general freight handling knowledge is a plus</li> \n <li>Must be 18 or older</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-03-16T13:12:54+00:00","PrimaryLocation":"Salt Lake City, UT, United States","geoLocation":{"lat":40.69104,"lng":-112.0021}}}},{"_previewable":"Y-POBBIAACwATguA","prismicId":"Y-POBBIAACwATguA","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36420","Title":"Customer Service Representative","ShortDescriptionStr":"The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position:&nbsp;</span></strong><strong><span>Terminal Customer Service Representative</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p><span>The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Duties &amp; Responsibilities:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Answer incoming customer calls and provide detail information</span></li> \n <li><span>Notify customers daily of freight availability</span></li> \n <li><span>Data entry (domestic and international bills)</span></li> \n <li><span>Maintain a driver sign in log</span></li> \n <li><span>Maintain a cash log file</span></li> \n <li><span>Maintain files in order and as outlined in the operations procedures and policy manual</span></li> \n <li><span>Perform daily audits on all outbound shipments</span></li> \n <li><span>Arrive inbound manifest and close out outbound manifest in the AS400</span></li> \n <li><span>Consistently monitor e-mail request and provide detail information in a timely fashion</span></li> \n <li><span>Regular and dependable attendance</span></li> \n <li><span>Prepare in-bond documentation (Smaller stations only)</span></li> \n <li><span>Acceptance of “containers” and proper documentation (Smaller stations only)</span></li> \n <li><span>Office cleanliness: vacuum and trash empty (Smaller stations only)</span></li> \n <li><span>Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only)</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Requirements:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Demonstrated ability to carry out assignments to their completion and meet deadlines</span></li> \n <li><span>Ability to establish and maintain effective working relationships with employees and managers</span></li> \n <li><span>Desire for a long-term career with an industry leading company</span></li> \n <li><span>Ability to present and maintain a positive corporate image in a fast paced environment</span></li> \n <li><span>Proactively establish and maintain effective working team relationships with all support departments</span></li> \n <li><span>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</span></li> \n <li><span>Ability to perform general administrative duties; file, perform data entry, photocopies, etc.</span></li> \n <li><span>Ability to handle heavy work load and work well under pressure</span></li> \n <li><span>Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc)</span></li> \n <li><span>High school diploma or GED equivalent</span></li> \n <li><span>Must be able to pass basic hazardous materials training</span></li> \n</ul> \n<p><strong><span>Skills:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></li> \n <li><span>Must have the ability to work in a fast paced environment</span></li> \n <li><span>Strong verbal and written communication skills</span></li> \n <li><span>Experience with AS400 operating systems is a plus</span></li> \n <li><span>Transportation industry knowledge and experience is a plus</span></li> \n <li><span>Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-01-30T13:14:48+00:00","PrimaryLocation":"Bolingbrook, IL, United States","geoLocation":{"lat":41.67921,"lng":-88.14279}}}},{"_previewable":"Y-POBBIAACwATgs-","prismicId":"Y-POBBIAACwATgs-","data":{"careersDepartment":"Operations","careersExperience":"Experienced","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"35459","Title":"Senior Lease Analyst","ShortDescriptionStr":"The Senior Lease Analyst will support the overall lease accounting process including maintenance within the lease accounting system (Manage Path), the month-end financial close and financial reporting process, and providing the point of contact for lease-related inquiries.","ExternalDescriptionStr":"<p><span><span><span><strong><span>Position:</span></strong><span> <a target=\"_blank\"><strong>Senior Lease Analyst</strong></a></span></span></span></span></p> \n<p><span><span><span><strong><span>Job&nbsp;Description:</span></strong></span></span></span></p> \n<p><span><span><span><span>The Senior Lease Analyst will support the overall lease accounting process including maintenance within the lease accounting system (Manage Path), the month-end financial close and financial reporting process, and providing the point of contact for lease-related inquiries. </span></span></span></span></p> \n<p><span><span><span><strong><span>Core Responsibilities &amp; Duties:</span></strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Review new and amended lease agreements in detail</span></span></span></span></span></li> \n <li><span><span><span><span><span>Enter and validate all related data within the lease accounting system, and generate ASC 842 schedules</span></span></span></span></span></li> \n <li><span><span><span><span><span>Communicate with Procurement and Real Estate teams to confirm lease details and obtain agreements, as necessary</span></span></span></span></span></li> \n <li><span><span><span><span><span>Perform monthly and quarterly financial close and reporting process, including journal entries related to lease expenses, accruals, and quarterly balance sheet adjustments, and management reporting</span></span></span></span></span></li> \n <li><span><span><span><span><span>Perform pre-close analysis and post-close reconciliation on the lease portfolio</span></span></span></span></span></li> \n <li><span><span><span><span><span>Coordinate with business partners to obtain fair value, discount rates, and other data necessary to perform new lease classification testing</span></span></span></span></span></li> \n <li><span><span><span><span><span>Send out and review responses to the Quarterly Lease Surveys for completeness and accuracy of the lease population and analyze contracts for embedded leases</span></span></span></span></span></li> \n <li><span><span><span><span><span>Assist with the preparation of quarterly disclosures as required by the company, its external auditors, the SEC, and other regulatory authorities</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ensure SOX compliance by adhering to internal control requirements, maintaining updated documentation, and providing recommendations as appropriate</span></span></span></span></span></li> \n <li><span><span><span><span><span>Evaluate and resolve general account, billing, and other lease or financial-related questions</span></span></span></span></span></li> \n <li><span><span><span><span><span>Track and maintain critical lease and notice dates</span></span></span></span></span></li> \n <li><span><span><span><span><span>Review annual CAM and Tax reconciliations</span></span></span></span></span></li> \n <li><span><span><span><span><span>Evaluate estoppel requests</span></span></span></span></span></li> \n <li><span><span><span><span><span>Create, establish, and implement standard policies and procedures</span></span></span></span></span></li> \n <li><span><span><span><span><span>All other duties as assigned</span></span></span></span></span></li> \n</ul> \n<p style=\"margin-left:24px\"><span><span><span><strong><span>Qualifications:</span></strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Bachelor’s degree in Accounting or Finance/similar discipline</span></span></span></span></span></li> \n <li><span><span><span><span><span>3-5 years prior accounting or finance experience</span></span></span></span></span>&nbsp;</li> \n <li><span><span><span><span><span><span><span><span>Experience and understanding of new lease accounting standards and requirements (preferably ASC 842)</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Advanced understanding of lease language and terms with the ability to abstract lease</span></span></span> <span><span><span>documents with a high degree of data integrity/accuracy</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Ability to thrive in an environment with limited direct daily supervision</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Strong analytical and critical thinking skills </span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Excellent interpersonal and communication skills with various levels of management both internally and externally</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Capable of setting priorities and multi-tasking </span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong><span><span>Forward Air is an Equal Opportunity Employer.</span></span></strong></span></span></span></p>","ExternalPostedStartDate":"2023-05-02T14:53:32+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65932,"lng":-84.39214}}}},{"_previewable":"Y-POBBIAACwATguM","prismicId":"Y-POBBIAACwATguM","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36487","Title":"Load Planner","ShortDescriptionStr":"As the load planner, you will take responsibility for the planning and forecasting functions for selected markets.  Provide creative solutions to exceed customer expectations.  Assign loads based on customer requirements, driver availability and maximum profitability for assigned market.","ExternalDescriptionStr":"<div> \n <p class=\"Paragraph SCXW19752995 BCX8\" style=\"margin: 0px; padding: 0px\"><b><span>Position:</span></b><span>&nbsp;<b>&nbsp;Load Planner</b></span></p> \n <p class=\"MsoNormal\" style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:auto\"><b><span>Job Description:</span></b></p> \n <p class=\"MsoNormal\" style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:auto\"><span>As the load planner, you will take responsibility for the planning and forecasting functions for selected markets.&nbsp; Provide creative solutions to exceed customer expectations.&nbsp; Assign loads based on customer requirements, driver availability and maximum profitability for assigned market.</span></p> \n <p class=\"MsoNormal\" style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:auto\"><b><span>Core Duties &amp; Responsibilities:</span></b></p> \n <ul> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Review markers, check over/under capacity, check freight needs with internal and external customers</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Determine balance, capacity and demand of loads and trucks, assign trucks</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Continually increase understanding of assigned market</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Develop a strong relationship with Independent Contractors within assigned fleet</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Offer exceptional support to drivers to ensure that their professional needs are being met</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Monitor shipments throughout transit in order to effectively meet delivery schedules</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Respond to customers efficiently, thoroughly, and professionally</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Manage customer and driver expectations to align with operational capabilities</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Monitor performance and available hours of Fleet Drivers</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Work cooperatively with customer service/sales to provide solutions for customers’ needs and resolve issues</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Other duties as assigned</span></li> \n </ul> \n <p class=\"MsoNormal\" style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:auto\"><b><span>Requirements:</span></b></p> \n <ul> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Self-motivated problem-solver with strong desire to meet customer needs</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Strong verbal and written communication skills</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Desire for a long-term career with an industry leading company</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Ability to present and maintain a positive corporate image in a fast paced environment</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Proactively establish and maintain effective working team relationships with all support departments</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Must be willing to work a flexible schedule</span></li> \n </ul> \n <p class=\"MsoNormal\" style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:auto\"><b><span>Skills:</span></b></p> \n <ul> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Must have the ability to work in a fast paced environment</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Experience with AS400 operating systems is a plus</span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Transportation industry knowledge and experience </span></li> \n  <li style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:\n     auto\"><span>Prior dispatch/load planning experience</span></li> \n </ul> \n <p class=\"MsoNormal\" style=\"mso-margin-top-alt:auto; mso-margin-bottom-alt:auto\"><b><span>Forward Air is an Equal Opportunity employer.</span></b></p> \n</div>","ExternalPostedStartDate":"2023-01-30T16:04:07+00:00","PrimaryLocation":"Groveport, OH, United States","geoLocation":{"lat":39.8659,"lng":-82.89094}}}},{"_previewable":"Y_0WZxIAACsAnexo","prismicId":"Y_0WZxIAACsAnexo","data":{"careersDepartment":"Sales and Commercial","careersExperience":"Experienced","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36519","Title":"Senior Salesforce Developer","ShortDescriptionStr":"We are looking for a Salesforce Developer to join our growing company. You will be a key contributor to Forward Air organization. In this role, you will be responsible for system maintenance, light development work, keeping accounts in sync from various systems, and provide support and resolution of incidents.  You will research and implement solutions to prevent or mitigate system issues through a combination of proactive support and monitoring. You will provide the support and subject matter expertise to our Salesforce instance and be primary point of contact for support. We're looking for someone who is a self-starter, willing to perform a variety of tasks and would be comfortable working with cross-functional teams.","ExternalDescriptionStr":"<p><strong>Position:</strong>&nbsp;<strong>&nbsp;Salesforce Developer</strong></p>\n<p><strong>Job Description:</strong></p>\n<p>We are looking for a Salesforce Developer to join our growing company. You will be a key contributor to Forward Air organization. In this role, you will be responsible for system maintenance, light development work, keeping accounts in sync from various systems, and provide support and resolution of incidents.&nbsp; You will research and implement solutions to prevent or mitigate system issues through a combination of proactive support and monitoring. You will provide the support and subject matter expertise to our Salesforce instance and be primary point of contact for support. We're looking for someone who is a self-starter, willing to perform a variety of tasks and would be comfortable working with cross-functional teams.</p>\n<p><strong>Core Responsibilities &amp; Duties:</strong></p>\n<ul>\n <li>Solid understanding of and experience with Salesforce architecture and APIs</li>\n <li>Manage Salesforce roles, profiles, fields, page layouts, record types, sales account setup, custom settings, dashboards, and reports</li>\n <li>Implement Salesforce configuration changes including Workflow, Process Builder, sharing rules, groups, validation rules</li>\n <li>Understand Flows, Lightning Web components, VS codes, Triggers and Apex.</li>\n <li>Support team members and monitor user adoption of Salesforce tools in our organization</li>\n <li>Map business requirements to Salesforce features and functionality.</li>\n <li>Provide ongoing user training and create training materials as needed</li>\n <li>Manage incoming internal stakeholder requests via JIRA Service Desk, in collaboration with Support peers and Engineering to troubleshoot and solve complex issues. This involves debugging, troubleshooting, and ensuring issues are fully resolved.</li>\n <li>Manage and implement configuration changes and enhancement</li>\n <li>Solve complex challenges. Use research and communication skills to provide clear and accurate resolution paths on incoming tickets</li>\n <li>Provide estimates and work breakdown structures for work you're leading</li>\n <li>Absorb new product and technical capabilities from Salesforce during new product releases and acquisitions</li>\n <li>Develop and maintain technical expertise in assigned areas of product functionality</li>\n <li>Other duties as assigned</li>\n</ul>\n<p><strong>Qualifications:&nbsp;</strong></p>\n<ul>\n <li>2+ years of previous experience supporting and developing on one or more of the following SaaS Product Platforms (Salesforce, CPQ, Tableau CRM)</li>\n <li>Salesforce product knowledge and a minimum of 1-year hands-on development experience preferred</li>\n <li>2+ year of experience working with JIRA Service Desk and working in agile/scrum development process</li>\n <li>Experienced in REST API, SOAP API and platform events.</li>\n <li>Bachelor’s Degree in Computer Science or related field or equivalent work experience</li>\n <li>Platform Developer I certification preferred</li>\n <li>Demonstrate exceptional analytical, troubleshooting, and problem-solving expertise.</li>\n <li>Understanding of the Salesforce product suite including Sales Cloud, Service Cloud, Marketing Cloud, and AppExchange solutions</li>\n</ul>\n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-02-10T14:29:34+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65932,"lng":-84.39214}}}},{"_previewable":"Y-POBBIAACwATgtg","prismicId":"Y-POBBIAACwATgtg","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36255","Title":"Location Supervisor","ShortDescriptionStr":"Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.","ExternalDescriptionStr":"<style>body { line-height:108%; font-family:Calibri; font-size:11pt } p { margin:0pt } li { margin-top:0pt; margin-bottom:0pt } .NormalWeb { margin-top:5pt; margin-bottom:5pt; line-height:normal; font-family:'Times New Roman'; font-size:12pt } span.Emphasis { font-style:italic } span.Strong { font-weight:bold }\n</style> \n<p><strong><span>Position: Location Supervisor</span></strong></p> \n<p>&nbsp;</p> \n<p><strong><span>Job Description:</span></strong></p> \n<p><span>Forward Final Mile is looking for a Locations Supervisor. The Location Supervisor will be responsible for assisting the Location Manager to oversee the day to day operations at his/her location(s). The Location Supervisor will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.</span></p> \n<p>&nbsp;</p> \n<p><strong><span>Core Responsibilities &amp; Duties:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Manager in training to become Location Manager</span></li> \n <li><span>Delivery and route management</span></li> \n <li><span>Assist in recruiting / retention of contractors</span></li> \n <li><span>Engagement and positive culture</span></li> \n <li><span>Work directly with the Client and Location Manager</span></li> \n <li><span>Adhere and enforce all operational policies</span></li> \n <li><span>Warehouse Operations (in certain locations)</span></li> \n <li><span>Maintain a clean and safe working environment</span></li> \n <li><span>Other duties as assigned</span></li> \n</ul> \n<p><strong><span>Qualifications:</span></strong></p> \n<ul style=\"margin-left:0pt;  margin-right:0pt\"> \n <li><span>Bachelor's degree or equivalent work experience</span></li> \n <li><span>Prior experience in management and/or logistics</span></li> \n <li><span>Excellent communication skills both written and verbal</span></li> \n <li><span>Strong leadership and planning ability</span></li> \n <li><span>Must possess strong interpersonal skills</span></li> \n <li><span>Must have the ability to prioritize work load and manage time</span></li> \n <li><span>Identifies and resolves problems. Demonstrates attention to detail</span></li> \n <li><span>Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions</span></li> \n <li><span>Excellent negotiation skills to deal effectively with individuals and groups within and outside the organization</span></li> \n <li><span>Provides timely and professional support to all internal/external customers and vendors</span></li> \n <li><span>Effective organization and leadership skills</span></li> \n <li><span>Proven leadership and collaboration skills with the ability to effectively supervise, coach and influence employees</span></li> \n <li><span>General computer skills - Microsoft Office, Outlook, AS400&nbsp;</span></li> \n</ul> \n<p><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></p>","ExternalPostedStartDate":"2023-05-11T17:39:11+00:00","PrimaryLocation":"Ashland, VA, United States","geoLocation":{"lat":37.74725,"lng":-77.47333}}}},{"_previewable":"Y_0KURIAAC8AnbV6","prismicId":"Y_0KURIAAC8AnbV6","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36534","Title":"Warehouse Manager","ShortDescriptionStr":"The Warehouse Manager will be responsible for overseeing the day to day operations at his/her location(s). The Warehouse Manager maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. The Warehouse Manager completes warehouse operational requirements by scheduling and assigning employees; following up on work results. The Warehouse Manager will report directly to the Regional Manager","ExternalDescriptionStr":"<p><strong>Position: Warehouse Manager&nbsp; </strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Warehouse Manager will be responsible for overseeing the day to day operations at his/her location(s). The Warehouse Manager maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. The Warehouse Manager completes warehouse operational requirements by scheduling and assigning employees; following up on work results. The Warehouse Manager will report directly to the Regional Manager</p> \n<p><strong>Core Responsibilities &amp; Duties:</strong></p> \n<ul> \n <li>Managing daily operation and hands on control of the warehouse and office</li> \n <li>Resolve escalated customer service issues, manage claims and their processes</li> \n <li>Setting goals, developing action plans and ensuring their execution</li> \n <li>Following established policy and procedures for company and our vendors</li> \n <li>Meeting company and vendor matrix goals</li> \n <li>Process inbound delivery teams and assist with Web Check-In</li> \n <li>Control and manage all inventory processes and issues as needed (Cycle counts, reconciliation, pushback hauls, As Is, etc…)</li> \n <li>Ensure warehouse duties are being completed (cardboard, styrofoam)</li> \n <li>Oversee haul away process management</li> \n <li>Work well without direct supervision, professional demeanor, strong communication and customer service skills</li> \n <li>Load and unload trucks as needed</li> \n <li>Interview and select employees, discipline, evaluate, and motivate the warehouse personnel</li> \n <li>Team with General Manager (as needed) for disciplinary action, up to and including termination of employees</li> \n <li>Develop and hold your staff accountable</li> \n <li>Enforce and adhere to company policies and procedures.</li> \n <li>Responsible for loadout / warehouse oversight of QC with getting teams off dock</li> \n <li>Provide operational support to assigned locations when needed</li> \n</ul> \n<p><strong>Qualifications:</strong></p> \n<ul> \n <li>High school diploma or GED required, post high school education a plus</li> \n <li>Have 3-5 years management experience in related field</li> \n <li>Excellent written/ verbal communication skills.</li> \n <li>Excellent interpersonal skills and problem-solving ability.</li> \n <li>Must have strong organizational skills</li> \n <li>Must be willing to work flexible schedules.</li> \n <li>Computer proficiency in MS Office products</li> \n</ul> \n<p>&nbsp;</p> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-02-17T18:55:13+00:00","PrimaryLocation":"Denver, CO, United States","geoLocation":{"lat":39.57596,"lng":-104.87064}}}},{"_previewable":"Y-POBBIAACwATgtG","prismicId":"Y-POBBIAACwATgtG","data":{"careersDepartment":"Operations","careersExperience":"Experienced","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36510","Title":"Pricing Analyst","ShortDescriptionStr":"Forward Air is looking for a Pricing Analyst. The Pricing Analyst will be a key contributor to the success of our organization supporting corporate executives, field leadership and partnering with all departments in the client support center.","ExternalDescriptionStr":"<p><strong>Position: Pricing Analyst</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is looking for a Pricing Analyst. The Pricing Analyst will be&nbsp;a key contributor to the success of our organization supporting corporate executives, field leadership and partnering with all departments in the client support center. The Pricing Analyst will work closely with operations and senior leadership to perform detailed analysis and provide strategic data-driven guidance. This position will be responsible for identifying, developing, and implementing pricing strategies based upon in-depth historic data analysis, along with recurring review of previous projects to ensure continued accuracy. The successful candidate will be responsible for reporting on products, services, performance and competitive insights that lead to revenue and operational optimization.</p> \n<p><strong>Core Responsibilities &amp; Duties:</strong></p> \n<ul> \n <li>Interpret data, analyze results using statistical techniques and effectively communicate recommendations to improve business processes and results</li> \n <li>Work with senior leadership to develop, implement and effectively analyze, price, and respond to customer bid inquiries.</li> \n <li>Develop and optimize bidding processes geared towards specific recurring customer-driven requests.</li> \n <li>Extract data for analysis and predictive modeling from both internal and external provided sources, partnering with other departments to comprehend the base assumptions of the underlying data.</li> \n <li>Explore and analyze customer provided data, giving actionable insights and identify business opportunities.</li> \n <li>Support internal and external clients by preparing regular reports, including analysis, database querying, input on reporting metrics and presentations</li> \n <li>Responsible for assisting in the development of appropriate management-facing dashboards, and preparing reports for individual market-based financial performance reviews</li> \n <li>Prepare summaries of pricing for internal discussions and negotiations.</li> \n <li>Ability to effectively communicate the data-driven thought process and justification behind completed projects to internal teams and senior management</li> \n <li>Querying databases and Excel driven data-sets</li> \n <li>Developing reports and output for contract bidding</li> \n <li>Creating industry benchmark reports</li> \n <li>Analyzing large sets of data to determine cost drivers</li> \n <li>Assisting team members with special projects and program evaluation</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Qualifications:</strong></p> \n<ul> \n <li>Bachelor's degree in&nbsp;Finance, Supply Chain, Mathematics, or related field or equivalent work experience</li> \n <li>2-4 years work experience in a related field or industry, such as 3PL, LTL, or the broader transportation industry</li> \n <li>Oral and written communication skills</li> \n <li>Analytical skills</li> \n <li>Problem solving skills</li> \n <li>Accounting or Finance experience</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ability to be an independent contributor and take ownership of projects as assigned</li> \n <li>Strength in project management and ability to meet strict deadlines</li> \n <li>Possessing an understanding of transportation and logistics operations and payment structure</li> \n <li>Excellent communication skills with experience presenting and supporting&nbsp;data driven analysis</li> \n <li>Strong analytic and research skills</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer</strong></p>","ExternalPostedStartDate":"2023-02-07T17:09:53+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65938,"lng":-84.39217}}}},{"_previewable":"Y-POBBIAACwATgr4","prismicId":"Y-POBBIAACwATgr4","data":{"careersDepartment":"Operations","careersExperience":"Experienced","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"35223","Title":"Journeyman/Master Plumber","ShortDescriptionStr":"Forward Final Mile is looking for a looking for a Journeyman/Master Plumber. You will diagnose, repair, and replace a variety of plumbing systems and fixtures while providing excellent customer service.","ExternalDescriptionStr":"<p><strong>Position: Journeyman / Master Plumber</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Final Mile is looking for a looking for a Journeyman/Master Plumber. You will diagnose, repair, and replace a variety of plumbing systems and fixtures while providing excellent customer service.</p> \n<p><strong>Core Responsibilities &amp; Duties:</strong></p> \n<ul> \n <li>Test plumbing fixtures to detect and locate leaks</li> \n <li>Install and test gas appliances</li> \n <li>Repair and maintain plumbing and replace or mend broken pipes</li> \n <li>Keep records of assignments and produce work reports</li> \n <li>Deliver exceptional customer service to ensure customer satisfaction</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Qualifications:</strong></p> \n<ul> \n <li>Must be a Gas Fitter</li> \n <li>Excellent communication skills both written and verbal</li> \n <li>Strong leadership and planning ability</li> \n <li>Must possess strong interpersonal skills</li> \n <li>Must have the ability to prioritize work load and manage time</li> \n <li>Identifies and resolves problems. Demonstrates attention to detail</li> \n <li>Highly dependable, punctual, and efficient</li> \n <li>Provides timely and professional support to all internal/external customers and vendors</li> \n <li>Effective organization and leadership skills</li> \n <li>General computer skills - Microsoft Office, Outlook, AS400</li> \n <li><span><span>WA state plumber license is required</span></span></li> \n <li><span><span>Must have a Driver's License</span></span></li> \n <li><span><span>Must have Liability Insurance</span></span></li> \n <li><span><span>Must have a safe driving record</span></span></li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2022-05-26T17:37:21+00:00","PrimaryLocation":"Fife, WA, United States","geoLocation":{"lat":47.2388,"lng":-122.34986}}}},{"_previewable":"Y-POBBIAACwATgt-","prismicId":"Y-POBBIAACwATgt-","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Operations","careersSchedule":"First Shift","careersJob":{"Id":"36491","Title":"Dispatcher-1st Shift","ShortDescriptionStr":"The Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.","ExternalDescriptionStr":"<p><strong>Position:</strong>&nbsp;<strong>Dispatcher</strong></p> \n<p><strong>Schedule: Full Time</strong></p> \n<p><strong>Work Hours: Sun-Tues, 6:30 AM- 7 PM and every other Wed</strong></p> \n<p><strong>Compensation: $18.00-18.78/hour</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.</p> \n<p><strong>Core Duties &amp; Responsibilities:</strong></p> \n<ul> \n <li>Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments</li> \n <li>Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail</li> \n <li>Develop a strong relationship with Independent Contractors within assigned fleet</li> \n <li>Offer exceptional support to drivers to ensure that their professional needs are being met</li> \n <li>Monitor shipments throughout transit in order to effectively meet delivery schedules</li> \n <li>Respond to customers efficiently, thoroughly, and professionally</li> \n <li>Manage customer and driver expectations to align with operational capabilities</li> \n <li>Monitor performance and available hours of Fleet Drivers</li> \n <li>Work cooperatively with customer service/sales to provide solutions for customers’ needs and resolve issues</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Requirements:</strong></p> \n<ul> \n <li>Self-motivated problem-solver with strong desire to meet customer needs</li> \n <li>Strong verbal and written communication skills</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</li> \n <li>Must be willing to work a flexible schedule</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>Experience with AS400 operating systems is a plus</li> \n <li>Transportation industry knowledge and experience is a plus</li> \n <li>Prior dispatch/load planning experience is a plus</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-02-02T13:22:58+00:00","PrimaryLocation":"Sacramento, CA, United States","geoLocation":{"lat":38.64144,"lng":-121.5168}}}},{"_previewable":"Y-POBBIAACwATgtS","prismicId":"Y-POBBIAACwATgtS","data":{"careersDepartment":"Operations","careersExperience":"Management","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36474","Title":"Warehouse Manager","ShortDescriptionStr":"The Warehouse Manager will be responsible for overseeing the day to day operations at his/her location(s). The Warehouse Manager maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. The Warehouse Manager completes warehouse operational requirements by scheduling and assigning employees; following up on work results. The Warehouse Manager will report directly to the Regional Manager","ExternalDescriptionStr":"<p><strong>Position: Warehouse Manager&nbsp; </strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Warehouse Manager will be responsible for overseeing the day to day operations at his/her location(s). The Warehouse Manager maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. The Warehouse Manager completes warehouse operational requirements by scheduling and assigning employees; following up on work results. The Warehouse Manager will report directly to the Regional Manager</p> \n<p><strong>Core Responsibilities &amp; Duties:</strong></p> \n<ul> \n <li>Managing daily operation and hands on control of the warehouse and office</li> \n <li>Resolve escalated customer service issues, manage claims and their processes</li> \n <li>Setting goals, developing action plans and ensuring their execution</li> \n <li>Following established policy and procedures for company and our vendors</li> \n <li>Meeting company and vendor matrix goals</li> \n <li>Process inbound delivery teams and assist with Web Check-In</li> \n <li>Control and manage all inventory processes and issues as needed (Cycle counts, reconciliation, pushback hauls, As Is, etc…)</li> \n <li>Ensure warehouse duties are being completed (cardboard, styrofoam)</li> \n <li>Oversee haul away process management</li> \n <li>Work well without direct supervision, professional demeanor, strong communication and customer service skills</li> \n <li>Load and unload trucks as needed</li> \n <li>Interview and select employees, discipline, evaluate, and motivate the warehouse personnel</li> \n <li>Team with General Manager (as needed) for disciplinary action, up to and including termination of employees</li> \n <li>Develop and hold your staff accountable</li> \n <li>Enforce and adhere to company policies and procedures.</li> \n <li>Responsible for loadout / warehouse oversight of QC with getting teams off dock</li> \n <li>Provide operational support to assigned locations when needed</li> \n</ul> \n<p><strong>Qualifications:</strong></p> \n<ul> \n <li>High school diploma or GED required, post high school education a plus</li> \n <li>Have 3-5 years management experience in related field</li> \n <li>Excellent written/ verbal communication skills.</li> \n <li>Excellent interpersonal skills and problem-solving ability.</li> \n <li>Must have strong organizational skills</li> \n <li>Must be willing to work flexible schedules.</li> \n <li>Computer proficiency in MS Office products</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-01-31T17:03:13+00:00","PrimaryLocation":"Medley, FL, United States","geoLocation":{"lat":25.84326,"lng":-80.37119}}}},{"_previewable":"Y-POBBIAACwATgsk","prismicId":"Y-POBBIAACwATgsk","data":{"careersDepartment":"Finance and Accounting","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36471","Title":"Staff Accountant","ShortDescriptionStr":"The Staff Accountant is responsible for providing accounting support to the managers and other team members within the department, assisting with analytical activities to support financial reporting, managing inputs to the general ledger system, ensuring files are complete and maintained as needed, and handling support to complimentary functions such as Accounts Payable, Accounts Receivable and Payroll.\n\nThis position requires a proactive, analytical, and energetic mindset in addition to possessing strong communication skills and the ability to be detail oriented.","ExternalDescriptionStr":"<p><span><span><span><strong>Position: Staff Accountant</strong></span></span></span></p> \n<p><span><span><span><strong>Job Description:</strong></span></span></span></p> \n<p><span><span><span><span><span>The Staff Accountant is responsible for providing accounting support to the managers and other team members within the department, assisting with analytical activities to support financial reporting, managing inputs to the general ledger system, ensuring files are complete and maintained as needed, and handling support to complimentary functions such as Accounts Payable, Accounts Receivable and Payroll.</span></span></span></span></span></p> \n<p><span><span><span><span><span>This position requires a proactive, analytical, and energetic mindset in addition to possessing strong communication skills and the ability to be detail oriented. </span></span></span></span></span></p> \n<p><span><span><span><strong>Core Responsibilities &amp; Duties:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Execute general accounting processes to support multiple divisions, terminal locations, and corporate departments</span></span></span></span></span></li> \n <li><span><span><span><span><span>Prepare journal entries and account reconciliations</span></span></span></span></span></li> \n <li><span><span><span><span><span>Perform month-end, quarter-end, and year-end close procedures</span></span></span></span></span></li> \n <li><span><span><span><span><span>Research, track, and resolve accounting issues</span></span></span></span></span></li> \n</ul> \n<ul> \n <li><span><span><span><span><span>Assist with analytical activities to support both internal and external reporting in accordance with accounting policies, U.S. GAAP, and other statutory or government reporting guidelines</span></span></span></span></span></li> \n <li><span><span><span><span><span>Answer accounting and financial questions by researching and interpreting data to support the timely reporting of key financial information as required by the management team</span></span></span></span></span></li> \n <li><span><span><span><span><span>Understand and execute internal controls related to accountabilities; proactively seek opportunities to strengthen internal controls</span></span></span></span></span></li> \n <li><span><span><span><span><span>Partner with other functional groups such as Operations Finance, Corporate, and&nbsp; Sales Finance groups to provide accounting support as needed</span></span></span></span></span></li> \n <li><span><span><span><span><span>Assist with the development of accounting policies and procedures and recommend changes to improve processes</span></span></span></span></span></li> \n <li><span><span><span><span><span>Assist in the resolution of discrepancies and data maintenance</span></span></span></span></span></li> \n <li><span><span><span><span><span>Protect organization's value by keeping information confidential&nbsp;</span></span></span></span></span></li> \n <li><span><span><span><span><span>Support external and internal audit requirements </span></span></span></span></span></li> \n <li><span><span><span><span><span>Ensure agreed upon Service Level Agreements are met</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ad-hoc tasks and/or projects as necessary</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Qualifications:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>BA / BS degree in accounting or finance</span></span></span></span></span></li> \n <li><span><span><span><span><span>Professional accountancy certification (or working toward certification) such as CPA, CIMA, ACCA or ACA preferred</span></span></span></span></span></li> \n <li><span><span><span><span><span>One to three years of experience in accounting or finance function</span></span></span></span></span></li> \n <li><span><span><span><span><span>Strong interpersonal, analytical, and communication skills</span></span></span></span></span></li> \n <li><span><span><span><span><span>Experience in a shared services or logistics environment is preferred</span></span></span></span></span></li> \n <li><span><span><span><span><span>Experience with SOX compliance is preferred</span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Skills:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span>Technical accounting knowledge</span></span></span></span></span></li> \n <li><span><span><span><span><span>Commitment to integrity</span></span></span></span></span></li> \n <li><span><span><span><span><span>Learning agility</span></span></span></span></span></li> \n <li><span><span><span><span><span>Intellectual rigor</span></span></span></span></span></li> \n <li><span><span><span><span><span>Possess good interpersonal and communication skills</span></span></span></span></span></li> \n <li><span><span><span><span><span>Analytical thinking</span></span></span></span></span></li> \n <li><span><span><span><span><span>Proactive</span></span></span></span></span></li> \n <li><span><span><span><span><span>Team player oriented but also able to work well independently</span></span></span></span></span></li> \n <li><span><span><span><span><span>Ability to work well under pressure in a changing and evolving environment </span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong><span><span>Forward Air is an Equal Opportunity Employer.</span></span></strong></span></span></span></p>","ExternalPostedStartDate":"2023-01-30T12:55:24+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65938,"lng":-84.39217}}}},{"_previewable":"Y-POBBIAACwATgsM","prismicId":"Y-POBBIAACwATgsM","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Warehouse","careersSchedule":"Full Time","careersJob":{"Id":"36489","Title":"Warehouse & Field Operations Support","ShortDescriptionStr":"Forward Final Mile is seeking a capable and career-oriented individual to fulfil a dynamic and multifaceted Warehouse and Field Operations Support role in our Tampa location.","ExternalDescriptionStr":"<p><span><span><span><span><strong><span><span><span>Position:&nbsp;Warehouse&nbsp;&amp; Field Operations Support</span></span></span></strong></span></span></span></span></p> \n<p><span><span><span><span><strong><span><span><span>Job Description:</span></span></span></strong></span></span></span></span></p> \n<p><span><span><span><span><span><span><span>Forward Final Mile is seeking a capable and career-oriented individual to fulfil a dynamic and multifaceted Warehouse and Field Operations Support role in our Tampa location.</span></span></span></span></span></span></span></p> \n<p><span><span><span><span><strong><span><span><span>Core Responsibilities &amp; Duties:</span></span></span></strong></span></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span><span>Perform daily pre-calls and communicate with routing and invoicing departments</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Effectively communicate with Builders, GCs, and supervisors to ensure customer satisfaction</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Route monitor and remotely assist delivery and installation teams</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Review exit documentation and address discrepancies in real time</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Execute detailed evaluations on appliance installation teams in the field</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Accurately update orders for billing</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Process and prepare freight for shipments/RTVs</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Update inventory daily</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Assist with daily warehouse functions as needed</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Must be able to produce or quickly obtain certification and safely operate clamp truck/forklift and other machinery as required</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Maintain a clean and safe working environment</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Other duties as assigned</span></span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><span><strong><span><span><span>Qualifications:</span></span></span></strong></span></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span><span><span>Dedicated team player</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Time management and organization skills</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Must have reliable transportation</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>The position is Monday-Friday</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Must be flexible to work overtime and an occasional weekend day</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Must have clamp truck and general freight handling knowledge</span></span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span><span>Must be 18 or older</span></span></span></span></span></span></span></span></li> \n</ul> \n<p><span><span><strong><span><span>Skills:</span></span></strong>&nbsp;</span></span></p> \n<ul> \n <li><span><span><span><span><span>The ideal candidate will possess a “can do” attitude with a “will do” work ethic</span></span>&nbsp;</span></span></span></li> \n <li><span><span><span><span><span>Must have the ability to work in a&nbsp;fast-paced&nbsp;environment</span></span>&nbsp;</span></span></span></li> \n <li><span><span><span><span><span>General computer skills - Microsoft Office, Outlook, AS400&nbsp;</span></span>&nbsp;</span></span></span></li> \n <li><span><span><span><span><span>Excellent&nbsp;communication&nbsp;and&nbsp;problem-solving&nbsp;skills&nbsp;</span></span>&nbsp;</span></span></span></li> \n</ul> \n<p><span><span><span>&nbsp;</span></span></span><span><span><span><span><strong><span><span><span>Forward Air is an Equal Opportunity employer.</span></span></span></strong></span></span></span></span></p>","ExternalPostedStartDate":"2023-02-06T15:02:51+00:00","PrimaryLocation":"Tampa, FL, United States","geoLocation":{"lat":28.00923,"lng":-82.55129}}}},{"_previewable":"Y-POBBIAACwATgsm","prismicId":"Y-POBBIAACwATgsm","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36503","Title":"Operation Supervisor","ShortDescriptionStr":"Forward Air is seeking a capable and career-oriented Operations Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide pl","ExternalDescriptionStr":"<p><strong>Position: Operations Supervisor</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>Forward Air is seeking a capable and career-oriented Operations&nbsp;Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus.</p> \n<p><strong>Core Responsibilities &amp; Duties:</strong></p> \n<ul> \n <li>Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations</li> \n <li>Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers</li> \n <li>Assign job tasks to workers according to unloading and loading schedules</li> \n <li>Provide guidance to subordinates on goals and objectives on a weekly basis</li> \n <li>Field customer calls on service issues, special service request, rates and new accounts</li> \n <li>Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies</li> \n <li>Execute appropriate load plans and proper load balance to ensure safe vehicle operation</li> \n <li>Coordinate work assignments, monitor performance, and provide training on relevant job duties</li> \n <li>Maintain facility appearance, condition and security</li> \n <li>Maintain record of those responsible for trailer seal verifications</li> \n <li>Perform security checks when facility is dark or during Holiday breaks</li> \n <li>Perform facility inspections</li> \n <li>Assist in the loading and unloading of trailers</li> \n <li>Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation</li> \n <li>Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Qualifications:</strong></p> \n<ul> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Ability to drive performance of direct reports and lead a team in a lean manufacturing environment</li> \n <li>Prior air freight experience is required</li> \n <li>International/Import experience is a plus</li> \n <li>Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment</li> \n <li>Must possess demonstrated leadership ability</li> \n <li>Knowledge of proper freight handling techniques</li> \n <li>Knowledge of Hazardous Materials handling</li> \n <li>Ability to communicate effectively with all levels of operations</li> \n <li>Must be flexible to work weekends and nights</li> \n <li>Forklift and general freight handling experience</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>General computer skills - Microsoft Office, Outlook, AS400</li> \n <li>Excellent communication and problem solving skills</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-02-03T12:57:18+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.6146,"lng":-84.3677}}}},{"_previewable":"Y_9NgBIAAC8ApzOP","prismicId":"Y_9NgBIAAC8ApzOP","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Office","careersSchedule":"Full Time","careersJob":{"Id":"36573","Title":"Intermodal Dispatch & Customer Service Representative","ShortDescriptionStr":"The Intermodal Dispatch & Customer Service Representative is responsible for acting as liaison between customers and companies. Assists with complaints, orders, errors, account questions, requests, and additional queries. Additional responsibilities of audit compliance, terminal reporting, Cartage support and Air Import recognition. ","ExternalDescriptionStr":"<p><strong>Position: Intermodal Dispatch &amp; Customer Service Representative</strong></p> \n<p><strong>Job Description:&nbsp;</strong></p> \n<p>The Intermodal Dispatch &amp; Customer Service Representative is responsible for acting as liaison between customers and companies. Assists with complaints, orders, errors, account questions, requests, and additional queries. Additional responsibilities of audit compliance, terminal reporting, Cartage support and Air Import recognition.&nbsp;</p> \n<p><strong>Core Responsibilities &amp; Duties:&nbsp;</strong></p> \n<ul> \n <li>Support for email and phone traffic into the terminal&nbsp;</li> \n <li>Effectively present information and respond to questions from both internal and external customers&nbsp;</li> \n <li>Assist customers picking up freight and managing traffic windows&nbsp;</li> \n <li>Continue support on daily requests from customers (internal requests) via phone/email.&nbsp; Examples are: NOA, dock checks, reweighs/dims&nbsp;</li> \n <li>Working with dispatch to ensure proper hand off from terminal operations to service operations including; paperwork, seal integrity, trailer recognition, HAZ documents and other supporting paperwork&nbsp;&nbsp;&nbsp;</li> \n <li>Terminal Cartage responsibilities include; accepting shipments, printing AWB#’s, dispatching shipments, updating console, revenue capture, POD’ing, HCPOD and driver support&nbsp;</li> \n <li>Working with Office Manager to complete terminal operating reports such as: unrecovered report, missing paperwork, error report&nbsp;</li> \n <li>Air Import support:&nbsp; compliance recognition, Open Inbound files &amp; customer interaction, open &amp; close IT’s, TE’s and 3461’s.&nbsp; AMS Training (ACE).&nbsp; Additional requirements include Billings &amp; Cash Logs&nbsp;</li> \n <li>Creating a proactive culture that puts all team members in a position to be consistently successful&nbsp;</li> \n <li>All employees must ensure the safety of terminal personnel by maintaining a safe working environment and by fostering a culture that promotes safety&nbsp;</li> \n <li>Other duties as assigned&nbsp;&nbsp;</li> \n</ul> \n<p><strong>Qualifications:&nbsp;</strong></p> \n<ul> \n <li>Demonstrated ability to carry out assignments to their completion and meet deadlines&nbsp;</li> \n <li>Ability to establish and maintain effective working relationships with employees and managers&nbsp;</li> \n <li>Desire for a long-term career with an industry leading company&nbsp;</li> \n <li>Ability to present and maintain a positive corporate image in a fast paced environment&nbsp;</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments&nbsp;</li> \n <li>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.&nbsp;</li> \n <li>Ability to perform general administrative duties; file, perform data entry, photocopies, etc.  &nbsp;</li> \n <li>Ability to handle heavy work load and work well under pressure&nbsp;</li> \n <li>Understanding of industry documents (bill of lading, master air waybills, tsa forms, etc)&nbsp;</li> \n <li>High school diploma or GED equivalent&nbsp;</li> \n <li>Must be able to pass basic hazardous materials training&nbsp;</li> \n</ul> \n<p><strong>Skills:&nbsp;</strong></p> \n<ul> \n <li>The ideal candidate will possess a “can do” attitude with a “will do” work ethic&nbsp;</li> \n <li>Must have the ability to work in a fast paced environment&nbsp;</li> \n <li>Strong verbal and written communication skills&nbsp;</li> \n <li>Experience with AS400 operating systems is a plus&nbsp;</li> \n <li>Transportation industry knowledge and experience is a plus&nbsp;</li> \n <li>Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc.&nbsp;</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.&nbsp;</strong></p>","ExternalPostedStartDate":"2023-02-28T16:38:17+00:00","PrimaryLocation":"Milwaukee, WI, United States","geoLocation":{"lat":42.94756,"lng":-87.86507}}}},{"_previewable":"Y-POBBIAACwATgtC","prismicId":"Y-POBBIAACwATgtC","data":{"careersDepartment":"Finance and Accounting","careersExperience":"Management","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"35543","Title":"Director of Finance, TLS","ShortDescriptionStr":"The Director of Finance, TLS leads financial planning, forecasting, and analysis supporting strategic goals through highly organized processes and modeling of key performance indicators for our TLS division. Leading staff members and ensuring quality of the team’s work is an integral component of this position.  In addition, provides consultative financial analysis and recommendations aligned with and in support of Forward Air’s financial and strategic objectives. ","ExternalDescriptionStr":"<p><span><span><span><strong>Position: Director of Finance, TLS</strong></span></span></span></p> \n<p><span><span><span><strong>Job Description:</strong></span></span></span></p> \n<p><span><span><span><span><span>The Director of Finance, TLS leads financial planning, forecasting, and analysis supporting strategic goals through highly organized processes and modeling of key performance indicators for our TLS division. Leading staff members and ensuring quality of the team’s work is an integral component of this position.&nbsp; In addition, provides consultative financial analysis and recommendations aligned with and in support of Forward Air’s financial and strategic objectives.&nbsp; </span></span></span></span></span></p> \n<p><span><span><span><strong>Core Responsibilities &amp; Duties:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span>Direct all aspects of financial analysis and reporting of the TLS line of business</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Responsible for the analysis and review of monthly financial statements, ensuring compliance with U.S. GAAP</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Stay current on all new accounting pronouncements, including the evaluation and implementation of new pronouncements applicable to the TLS line of business</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Develop a monthly reporting package and present the results to the management team of the TLS line of business and senior leadership</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Prepare an annual budget, quarterly forecast and long-range plan for the TLS line of business</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Partner with the sales and operations teams of the TLS line of business to develop strategic targets</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Provide decision support that may impact the financial performance of the TLS line of business</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Coordinate the development of and assist in the implementation of plans to achieve annual plan or forecast commitments</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Develop and implement performance measures that focus on key business drivers (financial and non-financial) to support long term performance and strategic objectives</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Drive business results by identifying opportunities for business process and finance improvements and ensuring timely execution</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Maintain a financial framework to analyze potential new investments within the TLS line of business, including expansion, and external opportunities</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Support key M&amp;A transactions for the TLS line of business with the post-merger integration of processes. </span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Ensure compliance with internal controls as well Forward Air financial policies</span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span>Other duties as assigned</span></span></span></span></span></span></li> \n</ul> \n<p><span><span><span><strong>Professional Experience/Qualifications:</strong></span></span></span></p> \n<ul> \n <li><span><span><span><span><span><span>BA/BS degree in Finance or Accounting is required, CPA or CFA preferred</span></span></span></span></span></span></li> \n <li><span><span><span><span>Minimum 10 years of relevant work experience in finance and accounting</span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Business partnering: Identifies a broad range of business issues and provides leadership in the decision-making process, actively participates in managing the business and establishing its strategic direction</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Finance and accounting knowledge: Demonstrates a broad and in-depth understanding of Accounting and Finance</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Understands, interprets, and applies accounting principles and processes to ensure compliance with legal, business accounting, and ethical standards</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Financial analysis: Organizes and structures business information to identify specific risks and opportunities. Applies quantitative and qualitative factors, skills and business experience, to arrive at meaningful conclusions and recommendations. Develops innovative alternatives and solutions when issues arise</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Internal controls: Understands and effectively applies internal control principles and objectives.</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Planning &amp; reporting: Accurately monitors and projects the business's financial performance. Provides performance measures and interprets results in view of plans and objectives</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Professional effectiveness/ Leadership competencies: Ability to operate within a complex organization. Strong influence management skills demonstrate superior judgment, shape business results, inspire others to excel, communicate with impact, demand ethical behavior, and drive execution</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Strong results orientation and bias for action, including a high degree of initiative and self-motivation in understanding business needs and leading others to meet those needs</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Demonstrated ability and success working with minimal supervision, including flexibility to changing priorities in a proactive and self-motivated manner</span></span></span></span></span></span></span></li> \n <li><span><span><span><span><span><span><span>Successful track record developing and retaining outstanding Finance talent</span></span></span></span></span></span></span></li> \n</ul> \n<p style=\"margin-left:48px\"><span><span><span><strong><span>Forward Air is an Equal Opportunity employer.</span></strong></span></span></span></p>","ExternalPostedStartDate":"2022-07-15T20:59:16+00:00","PrimaryLocation":"Atlanta, GA, United States","geoLocation":{"lat":33.65938,"lng":-84.39217}}}},{"_previewable":"Y-POBBIAACwATgt6","prismicId":"Y-POBBIAACwATgt6","data":{"careersDepartment":"Operations","careersExperience":"Supervisor","careersJobType":"Operations","careersSchedule":"Second Shift","careersJob":{"Id":"36410","Title":"LTL Dock Supervisor - 2nd Shift","ShortDescriptionStr":"Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide pl","ExternalDescriptionStr":"<p><b>Position: Dock Supervisor</b></p> \n<p><b>Job Description:</b></p> \n<p>Forward Air is seeking a capable and career-oriented Dock Supervisor to lead our fast-paced shipping/dock operation. The qualified candidate will coordinate all activities of dockworkers, drivers and other support personnel. The supervisor will provide planning for, direction to, and will control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts. In addition, the supervisor will provide dockworker and driver training, performance feedback, and provide disciplinary recommendations when necessary. Previous experience with cargo operations is a plus.</p> \n<p><b>Core Responsibilities &amp; Duties:</b></p> \n<ul> \n <li>Ensure all work is performed according to Forward Air approved procedures, standards, and specifications for dock operations</li> \n <li>Directly supervise all activities of dockworkers and support personnel engaged in loading and unloading trucks and trailers</li> \n <li>Assign job tasks to workers according to unloading and loading schedules</li> \n <li>Provide guidance to subordinates on goals and objectives on a weekly basis</li> \n <li>Field customer calls on service issues, special service request, rates and new accounts</li> \n <li>Ensure proper maintenance of facility, forklift equipment, trailers and handling supplies</li> \n <li>Execute appropriate load plans and proper load balance to ensure safe vehicle operation</li> \n <li>Coordinate work assignments, monitor performance, and provide training on relevant job duties</li> \n <li>Maintain facility appearance, condition and security</li> \n <li>Maintain record of those responsible for trailer seal verifications</li> \n <li>Perform security checks when facility is dark or during Holiday breaks</li> \n <li>Perform facility inspections</li> \n <li>Assist in the loading and unloading of trailers</li> \n <li>Foster safe handling, loading, unloading, and storage of Hazardous Materials as provided by the Department of Transportation</li> \n <li>Manage the dispatch of over the road line haul drivers, as well as all safety aspects both in the building and on the road</li> \n <li>Must be able to frequently lift and/or move up to fifty (50) pounds</li> \n <li>Must be able to occasionally lift and/or move up to ninety (90) pounds</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><b>Qualifications:</b></p> \n<ul> \n <li>Strong team player that thrives in a fast-paced environment</li> \n <li>Ability to drive performance of direct reports and lead a team in a lean manufacturing environment</li> \n <li>Prior air freight experience is required</li> \n <li>International/Import experience is a plus</li> \n <li>Must have two (2) or more years of supervisory experience in a high-volume, fast-paced environment</li> \n <li>Must possess demonstrated leadership ability</li> \n <li>Knowledge of proper freight handling techniques</li> \n <li>Knowledge of Hazardous Materials handling</li> \n <li>Ability to communicate effectively with all levels of operations</li> \n <li>Must be flexible to work weekends and nights</li> \n <li>Forklift and general freight handling experience</li> \n</ul> \n<p><b>Skills:</b></p> \n<ul> \n <li>Ideal candidate will possess a “can do” attitude with a “will do” work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>General computer skills - Microsoft Office, Outlook, AS400</li> \n <li>Excellent communication and problem solving skills</li> \n</ul> \n<p><b>Forward Air is an Equal Opportunity employer.</b></p>","ExternalPostedStartDate":"2023-01-13T13:05:16+00:00","PrimaryLocation":"Folcroft, PA, United States","geoLocation":{"lat":39.8954,"lng":-75.27935}}}},{"_previewable":"Y-POBBIAACwATgsY","prismicId":"Y-POBBIAACwATgsY","data":{"careersDepartment":"Operations","careersExperience":"Entry Level","careersJobType":"Operations","careersSchedule":"Full Time","careersJob":{"Id":"36390","Title":"Dispatcher - Full Time","ShortDescriptionStr":"The Dispatcher is responsible for the planning, scheduling and dispatching of our customer's freight. This role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.","ExternalDescriptionStr":"<p><strong>Position:</strong>&nbsp;<strong>Dispatcher</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Dispatcher is responsible for the planning, scheduling and dispatching of our customer's freight. This&nbsp;role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.</p> \n<p><strong>Core Duties &amp; Responsibilities:</strong></p> \n<ul> \n <li>Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments</li> \n <li>Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail</li> \n <li>Develop a strong relationship with Independent Contractors within assigned fleet</li> \n <li>Offer exceptional support to drivers to ensure that their professional needs are being met</li> \n <li>Monitor shipments throughout transit in order to effectively meet delivery schedules</li> \n <li>Respond to customers efficiently, thoroughly, and professionally</li> \n <li>Manage customer and driver expectations to align with operational capabilities</li> \n <li>Monitor performance and available hours of Fleet Drivers</li> \n <li>Work cooperatively with customer service/sales to provide solutions for customers’ needs and resolve issues</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Requirements:</strong></p> \n<ul> \n <li>Self-motivated problem-solver with strong desire to meet customer needs</li> \n <li>Strong verbal and written communication skills</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast-paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.</li> \n <li>Must be willing to work a flexible schedule</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</li> \n <li>Must have the ability to work in a fast-paced environment</li> \n <li>Experience with AS400 operating systems is a plus</li> \n <li>Transportation industry knowledge and experience is a plus</li> \n <li>Prior dispatch/load planning experience is a plus</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-01-05T20:14:20+00:00","PrimaryLocation":"Folcroft, PA, United States","geoLocation":{"lat":39.8954,"lng":-75.27935}}}},{"_previewable":"Y-PVjxIAACkATi41","prismicId":"Y-PVjxIAACkATi41","data":{"careersDepartment":null,"careersExperience":null,"careersJobType":null,"careersSchedule":null,"careersJob":{"Id":"36480","Title":"Dispatcher-3rd Shift","ShortDescriptionStr":"The Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.","ExternalDescriptionStr":"<p><strong>Position:</strong>&nbsp;<strong>Dispatcher</strong></p> \n<p><strong>Schedule: Full Time</strong></p> \n<p><strong>Work Hours: Thurs-Sat and every other Wednesday, 5:30 PM -7 AM</strong></p> \n<p><strong>Compensation: $19.00-19.60/hour</strong></p> \n<p><strong>Job Description:</strong></p> \n<p>The Dispatcher is responsible for the planning, scheduling and dispatching of our customers freight. The role owns the relationship with our valued Independent Contractors and is instrumental in the successful coordination of the timely and accurate delivery of goods. The key responsibilities of this function are to provide exceptional support to our drivers, be quick to respond to questions and troubleshooting concerns and to pro-actively monitor the movement of freight to ensure customer satisfaction.</p> \n<p><strong>Core Duties &amp; Responsibilities:</strong></p> \n<ul> \n <li>Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments</li> \n <li>Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail</li> \n <li>Develop a strong relationship with Independent Contractors within assigned fleet</li> \n <li>Offer exceptional support to drivers to ensure that their professional needs are being met</li> \n <li>Monitor shipments throughout transit in order to effectively meet delivery schedules</li> \n <li>Respond to customers efficiently, thoroughly, and professionally</li> \n <li>Manage customer and driver expectations to align with operational capabilities</li> \n <li>Monitor performance and available hours of Fleet Drivers</li> \n <li>Work cooperatively with customer service/sales to provide solutions for customers’ needs and resolve issues</li> \n <li>Other duties as assigned</li> \n</ul> \n<p><strong>Requirements:</strong></p> \n<ul> \n <li>Self-motivated problem-solver with strong desire to meet customer needs</li> \n <li>Strong verbal and written communication skills</li> \n <li>Desire for a long-term career with an industry leading company</li> \n <li>Ability to present and maintain a positive corporate image in a fast paced environment</li> \n <li>Proactively establish and maintain effective working team relationships with all support departments</li> \n <li>Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.</li> \n <li>Must be willing to work a flexible schedule</li> \n</ul> \n<p><strong>Skills:</strong></p> \n<ul> \n <li>Ideal candidate will possess a “can do\" attitude with a “will do\" work ethic</li> \n <li>Must have the ability to work in a fast paced environment</li> \n <li>Experience with AS400 operating systems is a plus</li> \n <li>Transportation industry knowledge and experience is a plus</li> \n <li>Prior dispatch/load planning experience is a plus</li> \n</ul> \n<p><strong>Forward Air is an Equal Opportunity employer.</strong></p>","ExternalPostedStartDate":"2023-02-08T15:39:45+00:00","PrimaryLocation":"Sacramento, CA, United States","geoLocation":{"lat":38.64144,"lng":-121.5168}}}}]}}}