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    "result": {"data":{"site":{"siteMetadata":{"siteUrl":"https://www.forwardair.com"}},"prismicGlobalOptions":{"_previewable":"YcN5tRAAACEAUx3Z","data":{"customerLogin":{"url":"/login/customer"},"onboardingAccount":{"url":"/account"}}},"prismicArticles":{"_previewable":"YpTYBhIAAC8AqjL6","uid":"customer-information-needed-in-the-brokerage-shipping-setup","data":{"title":{"html":"<h2>Customer Information Needed in the Brokerage Shipping Setup</h2>","text":"Customer Information Needed in the Brokerage Shipping Setup"},"subheading":{"html":"<p>Use this List to Prepare for a Conversation with the Sales Team</p>"},"category":"Shipment Preparation","readTime":"2 minutes","publishDate":"2022-05-27","author":"Forward Air Corporation","description":{"html":"<p>A list of questions a customer will need to answer to set up an Brokerage shipment with Forward.</p>","text":"A list of questions a customer will need to answer to set up an Brokerage shipment with Forward."},"imageBrandfolder":{"url":"https://cdn.bfldr.com/2YLU38BS/at/4r75prpzcccqj4r86hfgfp2w/1e24668d-580f-4e95-b056-3a22636a385b_Unsplash_tim-van-der-kuip-CPs2X8JYmS8-unsplash.jpeg?auto=webp&format=pjpg"},"heroImageBrandfolder":null,"altTag":null,"heroImageFocus":"Center","keywords":[{"keyword":"Setup list"}],"featuredArticlesHeadingOverride":{"html":""},"featuredArticlesOverride":[],"relatedPagesHeading":{"html":""},"relatedPages":[],"body":[{"__typename":"PrismicArticlesDataBodyArticleContent","id":"d6bb7702-1652-511e-adce-17ee727944f0","slice_type":"article_content","primary":{"content1":{"html":"<p>Forward’s Brokerage Services work on your behalf to help with a broad range of freight services including local, regional, and line haul services; specialized equipment; full truckload, hotshots, and LTL Airline logistics, and container services including trucking and delivery with complete import and export drayage, transloading/transferring container cargo from one load to another, and freight handling.</p><p><strong><br /></strong>To get a quote for your shipment, you will need to talk with a member of our sales team and provide some additional information:</p><ol><li>What are the City and State for the Origin and Destination?</li><li>What are the preferred Pickup and Delivery dates?</li><li>Is there a loading dock at both the origin and destination locations?</li><li>Is this a live pickup or drop pickup and delivery?  Does a representative from your company or your customer need to be present at the time of pickup?</li><li>What is the total weight of the shipment?</li><li>How is the shipment packaged or bundled for loading?  If it is a pallet, what are the dimensions and weight of each pallet?</li><li>Is this a one-time shipment or recurring?</li><li>Do you have an account with Forward or do you need to create one?</li><li>What is your equipment type?</li><li>What are you shipping?</li><li>Does the shipment have any special requirements? This might include a Transportation Worker Identification Certification (TWIC), destination as hazardous materials, a trap for a shipment on a Conestoga wagon, a tarped trailer, or any other special requirements.</li><li>Is the freight palletized or will it be loaded directly from the floor?</li><li>What is your expected number of shipments?</li><li>If this is recurring, what is the daily volume of shipment?</li><li>Do you have a Customer Fuel Surcharge with Forward?  This might be set per mile or as a percentage (%).</li><li>Is the shipment an intermodal steamship line shipping container?</li></ol><h4>About Brokerage Services with Forward Air</h4><p>Forward Intermodal’s network offers local LTL pick-up and delivery services. We can pick up and deliver from airports and Forward-owned terminals in our system directly to your customer’s door and/or direct from your door to your customer’s door. Our Airport-to-Door (A2D)/Door-to-Airport (D2A) and Door-to-Door (D2D) are cartage services that enable transport of your goods over short distances. Plus, real-time driver tracking, and proof of delivery signatures ensure that you have best-in-class visibility of your critical LTL and linehaul shipments.</p>"}}}]}}},"pageContext":{"id":"7b7673c4-8eda-5b85-9bc0-02f4f9b97486","prismicId":"YpTYBhIAAC8AqjL6","url":"/articles/shipment-preparation/customer-information-needed-in-the-brokerage-shipping-setup"}},
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